Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

Avochato Main

Avochato

Composite Score

8.1 /10

CX Score

8.4 /10

26 Reviews Write a Review

Claim Software

What is Avochato?

Avochato is a communication tool for sales, support, healthcare and operations teams. We provide teams with a collaborative inbox and phone number or set of phone numbers to allow you to send text messages and communicate with your clients on their terms. By providing your team with a shared inbox, our platform promotes both internal and external communication.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Avochato won the following awards in the SMS Marketing category

Filter By

1 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2026

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Product Impact

2025

1 Top Rated Capabilities

0 Top Rated Features

2025

Avochato Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Avochato.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

76 Satisfaction of Cost Relative to Value

2
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Avochato?

0% Negative

4% Neutral

96% Positive

Pros

Enables Productivity
Saves Time
Fair
Helps Innovate

Feature Ratings

Average 77

Text Messaging

Application Integration

Scheduled Messaging

Social Media Marketing Management

Mobile Payments

Marketing Analytics

Mobile Marketing Management

Loyalty Promotions Management

Communication Archive

Surveys Feedback

Opt-in

Vendor Capability Ratings

Average 80

Ease of Data Integration

Vendor Support

Quality of Features

Ease of Customization

Ease of Implementation

Business Value Created

Breadth of Features

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Avochato Reviews

Casey R.

Role: Operations
Industry: Consulting
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Feb 2025

Its easy to use and user friendly

Likeliness to Recommend

1 /10

What differentiates Avochato from other similar products?

It is unique in its branding

What is your favorite aspect of this product?

The ability to use it with multiple other users

What do you dislike most about this product?

Need more categories

What recommendations would you give to someone considering this product?

Its user friendly and easy to use

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Role: Consultant
Industry: Consulting
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted Nov 2022

A complete product to communicate effectively

Likeliness to Recommend

10 /10

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Chandler E.

Role: Industry Specific Role
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Features are there for all your needs!

Likeliness to Recommend

8 /10

What differentiates Avochato from other similar products?

The customer service is there and able to quickly help out with literally any platform issues that may arise.

What is your favorite aspect of this product?

The FANTASTIC customer service.

What do you dislike most about this product?

The system keeps all logs of prior communications in one location, it would be helpful if the outbound messages were in one organized area and the incoming messages in a separate platform or space.

What recommendations would you give to someone considering this product?

This is a solid platform that if just jumping into things, would be great starter!

Pros

Altruistic
Client's Interest First
Generous Negotitation
Over Delivered

Avochato

What is Avochato?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

Avochato Ratings

85 Likeliness to Recommend

100 Plan to Renew

76 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Avochato?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Text Messaging The capability to send messages by SMS in addition to email.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Scheduled Messaging Scheduling of one-time, multiple, or repeated messaging.

Social Media Marketing Management Ability to push content and pull leads from popular social media networks and manage social properties; aggregate and analyze social data for trend reporting.

Mobile Payments The ability to process mobile payments from a mobile wallet or other mobile phone payment app

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

Mobile Marketing Management Includes ability to manage SMS, mobile application marketing, and push notifications on a variety of end user devices.

Loyalty Promotions Management The solution has a comprehensive loyalty module that also supports both fixed and real-time promotions, impacting pricing or product availability

Communication Archive Includes complete conversation or thread archiving capabilities for historical reporting, investigation, audit, and compliance purposes.

Surveys Feedback Enables surveys/feedback forms to be sent to customers​

Opt-in Provides an opt-in option for potential subscribers.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Avochato Reviews

Casey R.

Its easy to use and user friendly

Likeliness to Recommend

Pros

A complete product to communicate effectively

Likeliness to Recommend

Pros

Chandler E.

Features are there for all your needs!

Likeliness to Recommend

Pros

Most Popular Avochato Comparisons

TrueDialog

Twilio MessagingX

Brevo

ProTexting

Aloware

Birdeye

2
Since last award

Feature Ratings

Text Messaging

Application Integration

Scheduled Messaging

Social Media Marketing Management

Mobile Payments

Marketing Analytics

Mobile Marketing Management

Loyalty Promotions Management

Communication Archive

Surveys Feedback

Opt-in

Vendor Capability Ratings

Ease of Data Integration

Vendor Support

Quality of Features

Ease of Customization

Ease of Implementation

Business Value Created

Breadth of Features

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement