Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Inc.

Automation Anywhere

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Automation Anywhere
8.9 /10

What is Automation Anywhere?

We are Automation Anywhere - the Automation Success Platform, a single, connected, scalable platform that automates complex manual processes across all your technology stack. With our complete suite of Intelligent Automation apps and tools, we help you use the power of AI to discover, digitize, automate, and scale any business process to drive collaboration, productivity and business growth. Once you’ve automated, we ensure you can securely scale across your company with our trusted cloud: flexible cloud-native automation that’s supported by a global ecosystem of partners and community members that will help you accelerate your automation initiatives.

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

1% Negative
3% Neutral
96% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Inspires Innovation

Feature Ratings

Average 85

Out of the box integration

93

Process Discovery

89

Code-Free Programming

86

Action Logging

85

Central Deployment

85

Cloud Hosting

84

Natural Language Processing

84

Exception Handling

84

Concurrent Work

83

Distributed Work

83

Performance Monitoring

83

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

83

Breadth of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Quality of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Usability and Intuitiveness

80

Ease of Customization

80

Automation Anywhere Reviews

Kathy B.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

End-to-End Automation Excellence

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Automation Anywhere stands out with its IQ Bot, a built-in intelligent document processing tool that uses AI and ML to extract data from unstructured and semi-structured documents. Being a cloud-based software, it provides a fully web-based RPA environment, unlike others that are still working in desktop-based development environments.

What is your favorite aspect of this product?

I enjoy working with its ability to reuse and customize pre-built bots, which accelerates development time. I also value its responsive support team, detailed documentation, and certification. This is a great learning and troubleshooting resource. It also supports a wide range of integrations with many powerful platforms. I catch it stress-free to automate end-to-end workflows across several systems.

What do you dislike most about this product?

Since I am using it, I find it very up to mark, meeting all my demands. It has powerful capabilities of automation anywhere. It presents a great opportunity for us to deepen our automation expertise over time.

What recommendations would you give to someone considering this product?

Take advantage of free training resources and certification programs. They are highly rated in the market as they help both businesses and technical users. Encourage cross-functional collaboration leading to smoother implementation.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Harsh M.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

It is nice software we use in the industry

Likeliness to Recommend

10 /10

What differentiates Automation Anywhere from other similar products?

This software used world wide in a companies to automate the work. This is a very much effective from other software

What is your favorite aspect of this product?

Videos quality and training material

What do you dislike most about this product?

Lengthy process

What recommendations would you give to someone considering this product?

I would suggest to the companies to use this software to complete the work automate by this software

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anik T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Amazing Features and Easier Implementation

Likeliness to Recommend

8 /10

What differentiates Automation Anywhere from other similar products?

Automation Anywhere stands out for its cloud-native platform, which makes it easy to scale and maintain automations. It also integrates AI with IQ Bot to handle unstructured data, offers both attended and unattended bots for flexible automation, and provides AARI, a user-friendly interface for non-technical users. With its Bot Store for pre-built solutions and real-time insights through Bot Insight, it’s designed to be both powerful and accessible.

What is your favorite aspect of this product?

One of my favorite aspects of Automation Anywhere is its **cloud-native design**. It makes automation incredibly flexible and scalable without the need for heavy infrastructure. Plus, the ability to easily integrate AI through tools like **IQ Bot** allows for more intelligent, data-driven automations, making it a powerful tool for handling both simple and complex tasks. This combination of cloud scalability and smart automation really sets it apart for me.

What do you dislike most about this product?

One thing that can be a bit challenging with Automation Anywhere is that its advanced features, like IQ Bot or AI integration, sometimes require a steep learning curve for new users. While it’s powerful, getting the most out of the platform can take time and effort, especially for teams that aren’t as familiar with RPA or AI.

What recommendations would you give to someone considering this product?

If you’re considering Automation Anywhere, I’d recommend starting with a clear plan for how you want to use it. Take advantage of the training resources they offer because some of the more advanced features, like IQ Bot and analytics, can take time to master. Also, think about scalability—if you’re planning to grow your automation efforts, the cloud-native setup makes it a great choice for long-term flexibility.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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