Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Inc.

Automation Anywhere

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Automation Anywhere
8.9 /10

What is Automation Anywhere?

We are Automation Anywhere - the Automation Success Platform, a single, connected, scalable platform that automates complex manual processes across all your technology stack. With our complete suite of Intelligent Automation apps and tools, we help you use the power of AI to discover, digitize, automate, and scale any business process to drive collaboration, productivity and business growth. Once you’ve automated, we ensure you can securely scale across your company with our trusted cloud: flexible cloud-native automation that’s supported by a global ecosystem of partners and community members that will help you accelerate your automation initiatives.

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

1% Negative
3% Neutral
96% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Inspires Innovation

Feature Ratings

Average 85

Out of the box integration

93

Process Discovery

89

Code-Free Programming

86

Action Logging

85

Central Deployment

85

Cloud Hosting

84

Natural Language Processing

84

Exception Handling

84

Concurrent Work

83

Distributed Work

83

Performance Monitoring

83

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

83

Breadth of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Quality of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Usability and Intuitiveness

80

Ease of Customization

80

Automation Anywhere Reviews

Rahul K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2026

Please provide a short headline for your review th

Likeliness to Recommend

10 /10

What differentiates Automation Anywhere from other similar products?

Automation Anywhere stands out through its cloud-native architecture strong capabilities, and ability to combine RPA, document processing, and Aagents into end-to-end enterprise automation if offers a scalable platform that relatively easy for business users to adopt while still providing the governance and security expectedlarge enterprises

What is your favorite aspect of this product?

My favorite aspect of Automation Anywhere is its ease o The platform makes it simple to create, manage, and scale automationseven for users with limited coding experience

What do you dislike most about this product?

The main thing I dislike is that some advanced features can take time to learn and troubleshooting complex automations can sometimes be challenging

What recommendations would you give to someone considering this product?

I would recommend Automation Anywhere sinesses looking to automate repetitive tasks and improve productivity. It is especiallyuseful for organizations that need a scalable, user-friendly RPA solution I would suggest starting withan few high-impact processes and expanding

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Martin M.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2026

Impressive Robotic Tool for Business Automation

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

We use Automation Anywhere for automation purposes and this helps us in handling all tasks The interface is bot supported and this makes the integration more efficient and simple

What is your favorite aspect of this product?

We have consistently reduced the manual errors that can lead to operational problems The app brings a centralized management support and this includes solid governance and analytics tools

What do you dislike most about this product?

Advanced automation faces some problems and this needs extra scrutiny and training The licensing process is complex and expensive

What recommendations would you give to someone considering this product?

Automation Anywhere is solid and makes all the automation processes more flexible

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Continually Improving Product

Rohit S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2026

Powerful RPA, Needs Strong Governance

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

The differentiator is its bot store and reusable automation components, which encourage quicker deployment of prebuilt automation rather than building from scratch. This can significantly speed up time-to-value in enterprise environments where many processes are similar across departments. And from software engineer m’s perspective, one of the key differences is that Automation Anywhere has increasingly moved toward a cloud-first architecture (Automation 360).

What is your favorite aspect of this product?

The strong point is the way it combines traditional RPA with AI-assisted document and process automation. Instead of only handling rigid, rule based tasks, it can extend into more real-world scenarios like invoice, emails, and semi-structure data. And from a software engineering point of view, I especially like the cloud-first control room and centralized bot management.

What do you dislike most about this product?

The limitation is that the learning curve can still be quite steep in enterprise setups. Even through the UI is designed to simplify automation, understanding the full ecosystem–Control Room, bot agent, credentials vaults, and deployment pipelines–takes time, especially for teams new to RPA. And also find that performance and maintainability can become a concern at scale.

What recommendations would you give to someone considering this product?

The key consideration is scaling governance across teams. As automation spreads, different teams mat start building their own bots independently. Without strong governance and shared standards, you can end up with duplicated workflows, inconsistent design patterns, and harder-to-debug system. And i’s also recommend evaluating the maintainability of bots over time. It’s easy to build quick automation, but the real challenge comes later when business processes change.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Less Friendly Negotiation

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