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AutoCAD Logo Award Winner Product Badge
Autodesk

AutoCAD

Composite Score
8.6 /10
CX Score
9.1 /10
Category
AutoCAD
8.6 /10

What is AutoCAD?

AutoCAD is computer-aided design (CAD) software that is used for precise 2D and 3D drafting, design, and modeling with solids, surfaces, mesh objects, documentation features, and more. It includes features to automate tasks and increase productivity such as comparing drawings, counting, adding objects, and creating tables. It also comes with seven industry-specific toolsets for electrical design, plant design, architecture layout drawings, mechanical design, 3D mapping, adding scanned images, and converting raster images. AutoCAD enables users to create, edit, and annotate drawings via desktop, web, and mobile devices.

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Awards & Recognition

AutoCAD won the following awards in the Computer-Aided Design & Manufacturing category

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AutoCAD Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AutoCAD.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AutoCAD?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 75

2D Drawing

86

Technical Drawings

84

Printing Support

81

Libraries & Templates

77

Collaboration

77

Visualization

77

Analytics and Reporting

76

3rd Party Integration

75

Raster Data Manipulation

74

2D/3D Conversion

74

3D Modeling

73

Vendor Capability Ratings

Average 78

Quality of Features

82

Ease of Implementation

82

Business Value Created

81

Breadth of Features

81

Availability and Quality of Training

80

Usability and Intuitiveness

79

Ease of Customization

78

Ease of Data Integration

77

Product Strategy and Rate of Improvement

75

Ease of IT Administration

74

Vendor Support

72

AutoCAD Reviews

Dipesh D.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

great product on the whole

Likeliness to Recommend

9 /10

What differentiates AutoCAD from other similar products?

it is the product leader.

What is your favorite aspect of this product?

simple ease of use, with cross-over to various sectors. The main core has remained which has kept it a go-to program.

What do you dislike most about this product?

the program has slowed down over the years, also with limited new features to speed the process up.

What recommendations would you give to someone considering this product?

learn how to harness your own drawing process and understand the issues which may arise for a work around.

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring

Cons

  • Slower Product Innovation
  • Less Inspiring
  • Charges for Enhancements

Sufiyan Kamal R.

  • Role: Consultant
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

AutoCAD is versatile software for designing.

Likeliness to Recommend

8 /10

What differentiates AutoCAD from other similar products?

Is has vast user base and strong network support. It offers many tools for drafting and modeling. AutoCAD supports 2D drafting and 3D modeling. AutoCAD can be expensive for small business or individual users. Software has steep learning curves. AutoCAD requires high processing capabilities powerful computer. Sometimes it needs additional training due to its updates and compatibility.

What is your favorite aspect of this product?

Precise and accurate

What do you dislike most about this product?

Any time updates and compatibility.

What recommendations would you give to someone considering this product?

Start with basic foundational skills. Work on using keyboard shortcuts.. Using layer effectively.. Practice daily to ger perfection for atleast 6 months

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Prafulla P.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Amazing product to have in your toolkit

Likeliness to Recommend

9 /10

What differentiates AutoCAD from other similar products?

Ease of integration with other design products make it delightful

What is your favorite aspect of this product?

Effectiveness this brings in the design process

What do you dislike most about this product?

Learning the tool is very time consuming

What recommendations would you give to someone considering this product?

This product helps increase efficiency, you can get this if design is a focus area

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

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