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AutoCAD Logo Award Winner Product Badge
Autodesk

AutoCAD

Composite Score
8.6 /10
CX Score
9.1 /10
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Category
AutoCAD
8.6 /10

What is AutoCAD?

AutoCAD is computer-aided design (CAD) software that is used for precise 2D and 3D drafting, design, and modeling with solids, surfaces, mesh objects, documentation features, and more. It includes features to automate tasks and increase productivity such as comparing drawings, counting, adding objects, and creating tables. It also comes with seven industry-specific toolsets for electrical design, plant design, architecture layout drawings, mechanical design, 3D mapping, adding scanned images, and converting raster images. AutoCAD enables users to create, edit, and annotate drawings via desktop, web, and mobile devices.

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Awards & Recognition

AutoCAD won the following awards in the Computer-Aided Design & Manufacturing category

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AutoCAD Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AutoCAD.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AutoCAD?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 75

Technical Drawings

86

2D Drawing

86

Printing Support

80

Libraries & Templates

78

Collaboration

77

Visualization

77

Analytics and Reporting

75

3D Modeling

72

Digital Scanning

72

Raster Data Manipulation

72

3rd Party Integration

72

Vendor Capability Ratings

Average 78

Quality of Features

83

Business Value Created

82

Breadth of Features

82

Ease of Implementation

82

Availability and Quality of Training

80

Usability and Intuitiveness

79

Ease of Customization

78

Ease of Data Integration

77

Product Strategy and Rate of Improvement

75

Ease of IT Administration

74

Vendor Support

73

AutoCAD Reviews

Fawwaz E.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

The perfect software for almost all CAD levels

Likeliness to Recommend

9 /10

What differentiates AutoCAD from other similar products?

It's the perfect starter software for drafting and drawings and its use is continuous. Also, it's unique feature puts it way above products.

What is your favorite aspect of this product?

The user-interface is excellent. There's no cluttering whatsoever.

What do you dislike most about this product?

It's quite pricey to be honest.

What recommendations would you give to someone considering this product?

Learn as early as possible because it has an ubiquitous nature about it in the engineering sector.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Under Delivered

Mahesh M.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Best Design tool for 2D and Technical Drawings.

Likeliness to Recommend

9 /10

What differentiates AutoCAD from other similar products?

Auto cad is best at 2d drawings and legacy works ease of using other features like importing pdf and extracting drawings, useful for all electrical, p&ID's and mechanical drawings

What is your favorite aspect of this product?

Importing of data, pdf's comparing, legacy works, etc.

What do you dislike most about this product?

Mostly all good, a little aspect of using 3D is not that ease.

What recommendations would you give to someone considering this product?

Good to use, ease of work, data import and data output is good and very ease of making drawings.

Pros

  • Performance Enhancing
  • Client's Interest First
  • Friendly Negotiation
  • Helps Innovate

Amine A.

  • Role: Industry Specific Role
  • Industry: Machinery
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

AutoCad 2D Software

Likeliness to Recommend

9 /10

What differentiates AutoCAD from other similar products?

AutoCad is Literally the Golden Reference of 2D Software Most firms/industries use it as main 2D Tool for Draws

What is your favorite aspect of this product?

The interface is quite intuitive and easy to understand

What do you dislike most about this product?

It still randomly Crashes for unknown reasons

What recommendations would you give to someone considering this product?

If you're in 2D industries you've no better choice than Autocad

Pros

  • Helps Innovate
  • Efficient Service
  • Caring
  • Friendly Negotiation

Cons

  • Commodity Features

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