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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
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Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Fair
  • Helps Innovate
  • Reliable

Feature Ratings

Average 85

Collaboration

88

Planning and Scheduling

86

Workflow Management

85

Dependency and Milestone Tracking

84

Resource Management

84

Document Management

83

Mobile Access

83

Hierarchical Task Management

83

Reporting

83

Time & Expense Tracking

83

Budget Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Quality of Features

85

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Ease of IT Administration

83

Availability and Quality of Training

82

Vendor Support

81

Asana Reviews

Earl W.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Great project management software.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Keeping things organized per project has been beneficial while working on many projects at the same time. Asana's visual design is superior than those of rival project management tools. Asana also helps you to arrange all new recruit onboarding and technical product management. Benefits organizes and centralizes all of the information I need to access on a daily basis for my staff.

What is your favorite aspect of this product?

The platform is rather simple to use, especially if you haven't gone through a lesson or training. The sidebar is straightforward. In our firm, I utilize Asana to manage several teams. The ability to rapidly reference work from other departments, manage my personal to-do list, delegate tasks to team members, and keep projects on track are all huge advantages.

What do you dislike most about this product?

Asana has repeatedly erased my account from the user list. When this happens, I stop receiving email notifications and miss important communications. I've also been unassigned from all previous assignments, and establishing a new account will not sync with the original.

What recommendations would you give to someone considering this product?

You get what you pay for: If you want a highly customisable and user-friendly project management interface, Asana is the way to go. Keep track of user limitations and prospective user bootstrapping for whatever cause. This can have a substantial impact on work, especially during times of crisis. If this occurs, someone should preferably assist in going back and reassigning all past duties.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Paul H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

The simplicity of generating assignments for proje

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

The simplicity aspect of Asana is my favorite.

What is your favorite aspect of this product?

Asana keeps releasing new features to broaden its product and fixes problems as they arise. The aspect of Asana that I have valued the most is its vibrant community in the Asana Community Forum, which is full of wonderful people who can offer assistance in solving a variety of issues.

What do you dislike most about this product?

I believe that the organization of teams and projects may be expanded. The option to divide work into smaller groups by forming sub-teams, sub-projects, and sub-sections would be fantastic. Additionally, Asana is unable to permit end users with the same company domain to perform as "guests." This has drawbacks because it necessitates the purchase of licenses, which can be costly, for each person who has to participate to a project.

What recommendations would you give to someone considering this product?

Implement scope planning in advance and organize according to goals.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Steven D.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Great for its use case but overall limited

Likeliness to Recommend

6 /10

What differentiates Asana from other similar products?

Honestly there isn't a ton. They nail the basics well but their premium features and overall flexibility leave a bit to be desired compared to competition (mainly ClickUp)

What is your favorite aspect of this product?

Great architecture so it's easy to create, organize, and manage within the departments of your business. Would be perfect for simpler or smaller businesses & definitely for people who aren't incredibly tech savvy. Feels like the most intuitive to use with the shortest learning curve of the various project management tools that I have used.

What do you dislike most about this product?

Limitations in flexibility both in terms of how you can use or view the records + objects created & also in terms of API and integrations for connecting other tools, importing or exporting data & information, etc

What recommendations would you give to someone considering this product?

Sign up for the free product or free trial of a premium version. But also sign up for the free version(s) of other tools. The tool we left Asana for is ClickUp and I have been most impressed overall by ClickUp. Asana is second in my opinion. [Others that I have tried are Trello, Basecamp, Monday, and Wrike]

Pros

  • Reliable
  • Acts with Integrity
  • Helps Innovate
  • Performance Enhancing

Cons

  • Commodity Features
  • Slower Product Innovation
  • Vendor's Interest First

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