Asana Customer Reviews 2026 | Objectives and Key Results

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Asana

Composite Score

8.9 /10

CX Score

9.1 /10

153 Reviews Write a Review

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What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Objectives and Key Results category

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2026 Emotional Footprint Champion

Latest Award, 2026

2025 Data Quadrant Champion

2025

6 Top Rated Capabilities

2 Top Rated Features

2025

2025 Emotional Footprint Champion

2025

2024 Data Quadrant Champion

2024

9 Top Rated Capabilities

6 Top Rated Features

2024

Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

2% Negative

2% Neutral

96% Positive

Pros

Respectful
Reliable
Enables Productivity
Helps Innovate

Feature Ratings

Average 83

Task Management

Collaboration

API Integration

Check-ins and Reviews

Conversations & Feedback

Goal Setting

Milestones/Calendar Tracking

Templates

OKR Alignment

Dashboards and Reporting

Real-Time Visualization

Vendor Capability Ratings

Average 83

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Business Value Created

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Quality of Features

Vendor Support

Ease of IT Administration

Also Featured in...

Task Management

Score 9.0

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Product Management

Score 9.0

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Project Management - Enterprise

Score 9.0

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Asana Reviews

Roldan B.

Role: Industry Specific Role
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Great to evaluate and track progress in teams!

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Haven't used too many other similar products but what I can say from my use is that it is very integral in track my teams performance as a whole as well as individually. Makes it very easy to monitor and track KPIs within my team and helps me makes decisions accordingly.

What is your favorite aspect of this product?

Task prioritization is my favourite aspect. It is very effective and straightforward.

What do you dislike most about this product?

Can't complain about the software at all.

What recommendations would you give to someone considering this product?

Definitely worth giving a try if you are leading a team or need to track individual performance.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Inspires Innovation

Bonnie B.

Role: Information Technology
Industry: Not for Profit
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2026

Asana Saves Time and Protects Brain Cells

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

The UI for Asana is top notch as well as the automation functionality, and the fun celebrations make you want to keep coming back.

What is your favorite aspect of this product?

Honestly, Tab + B. The celebrations really do motivate me to keep going some days. Aside from those, the simple, clean UI. The depth and breadth of complex rules.

What do you dislike most about this product?

Reports and Dashboards need more complex filtering capability.

What recommendations would you give to someone considering this product?

Asana will not disappoint you. Your team will save an abundance of time and stop forgetting tasks.

Pros

Performance Enhancing
Enables Productivity
Saves Time
Reliable

Cons

Vendor's Interest First

Mohit S.

Role: Operations
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2026

Best PM platform for your daily tasks

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

It has many features within the same platform which makes it a featured rich platform in comparison to other similar products. It is fast, accurate and well balanced platform that increases the productivity of the team and also increases team collaboration. Highly recommended.

What is your favorite aspect of this product?

Task management and its reporting. Summarises the entire project updates with a single click which makes it easy to understand the next action points for respective project.

What do you dislike most about this product?

Its User Interface is cumbersome which is overwhelming for a new person who is starting with the product.

What recommendations would you give to someone considering this product?

It you are looking for a platform to manage multiple tasks and multiple projects at the same time then it is highly recommended.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Asana

What is Asana?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

Asana Ratings

90 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Asana?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

API Integration Can connect two or more applications using their application programming interfaces (APIs) to exchange data and functionality.

Check-ins and Reviews Timely check-ins and reviews within a team to ensure that progress is made regularly and problems are identified early.

Conversations & Feedback Request, gather, and track informal feedback on individuals or teams to motivate and progress them.

Goal Setting The process of identifying something that you want to accomplish and establishing measurable goals and timeframes.

Milestones/Calendar Tracking Important dates and milestones for individuals/teams are managed in an internal calendar for goal tracking and task completion.

Templates Curated templates for teams, managers, or employees for tracking OKRs, development plans, performance and more.

OKR Alignment Set, collaborate, align and track progress towards OKRs both vertically and horizontally.

Dashboards and Reporting Customizable dashboards to track KPIs, rep performance, and metrics.

Real-Time Visualization Ability to analyze and visualize data as soon as it becomes available via data-streaming pipelines.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Also Featured in...

Task Management

Product Management

Project Management - Enterprise

Asana Reviews

Roldan B.

Great to evaluate and track progress in teams!

Likeliness to Recommend

Pros

Bonnie B.

Asana Saves Time and Protects Brain Cells

Likeliness to Recommend

Pros

Cons

Mohit S.

Best PM platform for your daily tasks

Likeliness to Recommend

Pros

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1
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Feature Ratings

Task Management

Collaboration

API Integration

Check-ins and Reviews

Conversations & Feedback

Goal Setting

Milestones/Calendar Tracking

Templates

OKR Alignment

Dashboards and Reporting

Real-Time Visualization

Vendor Capability Ratings

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Business Value Created

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Quality of Features

Vendor Support

Ease of IT Administration