Asana Customer Reviews 2026 | Objectives and Key Results

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Asana

Composite Score

8.9 /10

CX Score

9.1 /10

149 Reviews Write a Review

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What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Objectives and Key Results category

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2026 Emotional Footprint Champion

Latest Award, 2026

2025 Data Quadrant Champion

2025

6 Top Rated Capabilities

2 Top Rated Features

2025

2025 Emotional Footprint Champion

2025

2024 Data Quadrant Champion

2024

9 Top Rated Capabilities

6 Top Rated Features

2024

Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

2% Negative

2% Neutral

96% Positive

Pros

Respectful
Reliable
Enables Productivity
Helps Innovate

Feature Ratings

Average 84

Task Management

Collaboration

API Integration

Check-ins and Reviews

Milestones/Calendar Tracking

Conversations & Feedback

Goal Setting

OKR Alignment

Dashboards and Reporting

Real-Time Visualization

Templates

Vendor Capability Ratings

Average 83

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Business Value Created

Ease of Customization

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Ease of IT Administration

Also Featured in...

Task Management

Score 9.0

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Product Management

Score 9.0

View Asana in this category (opens in a new tab)

Project Management - Enterprise

Score 9.0

View Asana in this category (opens in a new tab)

Asana Reviews

Samson I.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Great Tool for Organizing Tasks

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Asana is easier to use and more visually appealing than other project management tools

What is your favorite aspect of this product?

I like the timeline feature and how simple it is to assign tasks and set deadlines.

What do you dislike most about this product?

The free version has limited features, and larger projects can slow down performance.

What recommendations would you give to someone considering this product?

If you’re looking for a user friendly project management tool to keep track of tasks, Asana is a fantastic choice.

Pros

Helps Innovate
Efficient Service
Inspires Innovation
Saves Time

Cons

Less Caring

Mark D.

Role: Information Technology
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

User-friendly, and easy to learn

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

The ability to go from desktop to mobile is seamless

What is your favorite aspect of this product?

Mobile application is so much better than others I've used.

What do you dislike most about this product?

Still limited in some areas, but nothing that is earth-shattering.

What recommendations would you give to someone considering this product?

Do a solid comparison of Asana versus Jira.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

LISA C.

Role: Sales Marketing
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

My Years Experience with Asana Software

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Fabulous and intrusive clean UI and UX for quality online products and services marketing. Business budgeting and planning.

What is your favorite aspect of this product?

Being user-friendly and readily available par 24/7.

What do you dislike most about this product?

If I dare mention one,I would be lying.

What recommendations would you give to someone considering this product?

Consider its terms and conditions then decide.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Efficient Service

Asana

What is Asana?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

Asana Ratings

90 Likeliness to Recommend

99 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Asana?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

API Integration Can connect two or more applications using their application programming interfaces (APIs) to exchange data and functionality.

Check-ins and Reviews Timely check-ins and reviews within a team to ensure that progress is made regularly and problems are identified early.

Milestones/Calendar Tracking Important dates and milestones for individuals/teams are managed in an internal calendar for goal tracking and task completion.

Conversations & Feedback Request, gather, and track informal feedback on individuals or teams to motivate and progress them.

Goal Setting The process of identifying something that you want to accomplish and establishing measurable goals and timeframes.

OKR Alignment Set, collaborate, align and track progress towards OKRs both vertically and horizontally.

Dashboards and Reporting Customizable dashboards to track KPIs, rep performance, and metrics.

Real-Time Visualization Ability to analyze and visualize data as soon as it becomes available via data-streaming pipelines.

Templates Curated templates for teams, managers, or employees for tracking OKRs, development plans, performance and more.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Also Featured in...

Task Management

Product Management

Project Management - Enterprise

Asana Reviews

Samson I.

Great Tool for Organizing Tasks

Likeliness to Recommend

Pros

Cons

Mark D.

User-friendly, and easy to learn

Likeliness to Recommend

Pros

LISA C.

My Years Experience with Asana Software

Likeliness to Recommend

Pros

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Feature Ratings

Task Management

Collaboration

API Integration

Check-ins and Reviews

Milestones/Calendar Tracking

Conversations & Feedback

Goal Setting

OKR Alignment

Dashboards and Reporting

Real-Time Visualization

Templates

Vendor Capability Ratings

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Business Value Created

Ease of Customization

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Ease of IT Administration