Asana Customer Reviews 2026 | Product Management

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Asana

Composite Score

9.0 /10

CX Score

9.3 /10

375 Reviews Write a Review

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What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Product Management category

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2026 Emotional Footprint Champion

Latest Award, 2026

Service Experience
Contract Negotiation
Conflict Resolution

Latest Award, 2026

2025 Data Quadrant Champion

2025

10 Top Rated Capabilities

7 Top Rated Features

2025

2025 Emotional Footprint Champion

2025

Service Experience
Product Impact
Contract Negotiation

2025

2024 Data Quadrant Champion

2024

11 Top Rated Capabilities

8 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

6 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

9 Top Rated Capabilities

10 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative

2% Neutral

97% Positive

Pros

Enables Productivity
Reliable
Efficient Service
Fair

Feature Ratings

Average 84

Feature Management

Workflow Management

ALM Integration

Product Management

Backlog Management

Release Planning

Social Collaboration

Strategic Vision

Idea Management

User Needs Management

Visual Roadmap

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Also Featured in...

Task Management

Score 9.0

View Asana in this category (opens in a new tab)

Project Management - Enterprise

Score 9.0

View Asana in this category (opens in a new tab)

Objectives and Key Results

Score 8.9

View Asana in this category (opens in a new tab)

Asana Reviews

Neetu B.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

clearing projects and collaborating with asana

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

goal alignment is clearer in asana than in other project management platforms

What is your favorite aspect of this product?

a personalized workflow creator can streamline project work

What do you dislike most about this product?

poor attention might lead to too many notifications

What recommendations would you give to someone considering this product?

perfect for developing teams that need project tracking

Pros

Continually Improving Product
Reliable
Trustworthy
Efficient Service

Daniel G.

Role: Consultant
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Versatile PM, TM and Task Scheduling Solution 2024

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Versatility and reliability hierarchical tasks scheduling. Time and expenses management.

What is your favorite aspect of this product?

Ease of project and task budgeting. Agility on adding due dates on projects and tasks.

What do you dislike most about this product?

I have nothing to complain here.

What recommendations would you give to someone considering this product?

If you want progress pick it ASAP.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Joseph S.

Role: Operations
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Essential for distributed teams,

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Asana helps our workplace manage flexible and specific project to-do lists.

What is your favorite aspect of this product?

Office implementation of Asana is simple. Clean, intuitive, and familiar design.

What do you dislike most about this product?

I wish I could customise the app's skin with stickers and desktop backgrounds.

What recommendations would you give to someone considering this product?

Teams and individuals like the platform. The simple design, user-friendly interface, and flexible work organisation and completion methods are popular.

Pros

Reliable
Unique Features
Efficient Service
Inspires Innovation

Asana

What is Asana?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

Asana Ratings

90 Likeliness to Recommend

96 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Asana?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Feature Management Ability to define distinct features, properties, supporting data and manage the prioritization and implementation status.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

ALM Integration Integrate artifacts across ALM phases such as requirements, analysis, design, development, and testing, either internally or through an API.

Product Management Includes product code, category, and description.

Backlog Management The product owner adds, adjusts, refines, and prioritizes backlog items within the backlog to make sure the most valuable product is delivered to users.

Release Planning Ability to assign features to a planned or desired release and track details about the release.

Social Collaboration Connects users via social media features such as instant messaging, chats, or comments.

Strategic Vision Ability to define strategic goals or outcomes which can be traces to releases, features, roadmap items, or other work items.

Idea Management Ability to collect, manage, and define ideas prior to inclusion in the backlog.

User Needs Management Ability to collect, define, and manage user needs and trace them to features or other work items.

Visual Roadmap Ability to manage and display features and/or backlog items into a visual timeline of releases or time periods.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Task Management

Project Management - Enterprise

Objectives and Key Results

Asana Reviews

Neetu B.

clearing projects and collaborating with asana

Likeliness to Recommend

Pros

Daniel G.

Versatile PM, TM and Task Scheduling Solution 2024

Likeliness to Recommend

Pros

Joseph S.

Essential for distributed teams,

Likeliness to Recommend

Pros

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Feature Ratings

Feature Management

Workflow Management

ALM Integration

Product Management

Backlog Management

Release Planning

Social Collaboration

Strategic Vision

Idea Management

User Needs Management

Visual Roadmap

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Vendor Support