Asana Logo Award Winner Product Badge
Asana Logo Award Winner Product Badge
Asana

Asana

Composite Score
9.0 /10
CX Score
9.3 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Product Management category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
2% Neutral
97% Positive

Pros

  • Enables Productivity
  • Reliable
  • Efficient Service
  • Fair

Feature Ratings

Average 84

Feature Management

86

Workflow Management

85

ALM Integration

85

Product Management

85

Backlog Management

84

Release Planning

84

Social Collaboration

84

Strategic Vision

83

Idea Management

83

User Needs Management

83

Visual Roadmap

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

86

Breadth of Features

85

Usability and Intuitiveness

85

Ease of Data Integration

85

Quality of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

83

Availability and Quality of Training

83

Ease of IT Administration

82

Vendor Support

82

Asana Reviews

Selene W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2026

Clear Operational Tracking

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Asana stands out because it keeps complex work organized without feeling overly technical. For SRE teams coordinating across engineering, support, and operations, it provides a shared space to manage tasks and ownership. The structure is more flexible than traditional ticketing systems. That makes it useful beyond simple project planning.

What is your favorite aspect of this product?

The biggest benefit is clarity during multi team operational work. When reliability initiatives involve many moving parts, Asana helps ensure nothing gets lost between teams. Ownership, timelines, and progress remain visible. That reduces confusion during busy release cycles.

What do you dislike most about this product?

It may feel less specialized for SRE teams compared to tools built specifically for incident management. Some automation features require additional setup or integrations. Large workspaces can become cluttered without governance. Overall, it’s effective but works best with structured usage.

What recommendations would you give to someone considering this product?

Use it for operational planning, reliability improvements, and cross functional coordination rather than real time incident handling alone. Define consistent templates for recurring processes like maintenance or audits. Keep task ownership strict so accountability stays clear. With discipline, it becomes a strong operations management layer.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Alex J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2025

Flexible work environment with high expectations

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana is easier to use than most similar tools. I do not need any special training or technical background to understand it. The layout is clean and straightforward, so even a first time user can quickly figure out how to create tasks, assign work, and track progress without feeling confused or overwhelmed.

What is your favorite aspect of this product?

I really like is how simple and straightforward it feels to use. I do not need any special training, manuals, or technical background to get started. Even if someone is using it for the first time, they can open it up and immediately understand what is going on. It clearly shows what work needs to be done, who is responsible for it, and when it needs to be finished. There is no confusion, no digging through menus, and no need to ask others for help just to figure things out. It makes day to day work feel more organized and less stressful because everything is right there in front of us.

What do you dislike most about this product?

One thing I do not really like is the number of notifications. After a while, they can start to feel a bit irritating. If we are involved in multiple projects or teams, we keep getting alerts for every small update, comment, or change. Because of that, it becomes hard to tell which notifications actually need our attention and which ones do not.

What recommendations would you give to someone considering this product?

I think it is a good idea to set up your notifications properly right at the start. If you do not, you will likely start getting alerts for every small update, and after a while it becomes too much. When that happens, important messages can easily get lost in the noise. Spending a few minutes early on to decide what you actually want to be notified about makes the whole experience much smoother and less stressful.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Priyankant V.

  • Role: Student Academic
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2025

Asana is a good tool for organizing teaching tasks

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

It clearly displays class work and research activities.

What is your favorite aspect of this product?

Discussions with students and colleagues are possible in one place.

What do you dislike most about this product?

Some reports lack in depth visibility requiring additional effort.

What recommendations would you give to someone considering this product?

Balances both teaching and administrative tasks.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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