Asana Logo Award Winner Product Badge
Asana Logo Award Winner Product Badge
Asana

Asana

Composite Score
9.0 /10
CX Score
9.3 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Product Management category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
2% Neutral
97% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Efficient Service

Feature Ratings

Average 84

Feature Management

85

Workflow Management

85

Product Management

85

ALM Integration

84

Backlog Management

84

Social Collaboration

83

Strategic Vision

83

Release Planning

83

Idea Management

83

User Needs Management

82

Visual Roadmap

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

86

Breadth of Features

85

Usability and Intuitiveness

85

Ease of Data Integration

84

Quality of Features

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Ease of IT Administration

82

Vendor Support

81

Asana Reviews

Mahesh J.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2026

Powerful Project Organizer That Grows With Team

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

What really sets Asana apart and makes different from other project management tools is how it balances structure with flexibility. Unlike some tools that are very rigid (forced workflows) or too loose (just a list with no real tracking), Asana lets you organize work in multiple ways boards, timelines, lists, calendars so teams can choose what works best for them. That makes it feel less like you’re shoehorning your process into the software and more like the software actually adapts to how you work. It’s not always the simplest tool at first glance, but once you get past the initial learning curve.

What is your favorite aspect of this product?

My favorite thing about Asana is how it keeps everything organized without feeling overwhelming and I love that I can see my tasks in a list, on a calendar, or on a board depending on what I’m working on switching views is seamless. It makes juggling multiple projects way easier, and I never feel like I’m missing a deadline. I also really appreciate the way collaboration is built in. Tagging teammates, leaving comments, and attaching files directly to tasks makes communication super clear.

What do you dislike most about this product?

The thing I dislike most about Asana is that it can feel a bit overwhelming when you first start using it. There are so many features, views, and settings that it takes a while to figure out the best way to structure projects without overcomplicating things. For someone new, it’s easy to get lost in all the options, as it seems bit complicated. Another downside is that some of the more advanced features, like timeline dependencies or workload management, are locked behind paid plans.

What recommendations would you give to someone considering this product?

If someone is thinking about using Asana, I’d recommend starting with a clear idea of how you want to organize your work before jumping in. Take some time with the free plan to play around with different views list, board, and calendar to see what makes sense for your team’s workflow. Setting up a simple project first and inviting a few teammates can help you understand the basics without getting overwhelmed by all the bells and whistles.be honest about how much structure you need. Asana shines when you use it consistently, so having a basic plan for how tasks are named, how due dates are set, and how people check in can make a big differnce

Pros

  • Continually Improving Product
  • Enables Productivity
  • Caring
  • Saves Time

Selene W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2026

Clear Operational Tracking

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Asana stands out because it keeps complex work organized without feeling overly technical. For SRE teams coordinating across engineering, support, and operations, it provides a shared space to manage tasks and ownership. The structure is more flexible than traditional ticketing systems. That makes it useful beyond simple project planning.

What is your favorite aspect of this product?

The biggest benefit is clarity during multi team operational work. When reliability initiatives involve many moving parts, Asana helps ensure nothing gets lost between teams. Ownership, timelines, and progress remain visible. That reduces confusion during busy release cycles.

What do you dislike most about this product?

It may feel less specialized for SRE teams compared to tools built specifically for incident management. Some automation features require additional setup or integrations. Large workspaces can become cluttered without governance. Overall, it’s effective but works best with structured usage.

What recommendations would you give to someone considering this product?

Use it for operational planning, reliability improvements, and cross functional coordination rather than real time incident handling alone. Define consistent templates for recurring processes like maintenance or audits. Keep task ownership strict so accountability stays clear. With discipline, it becomes a strong operations management layer.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Alex J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2025

Flexible work environment with high expectations

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana is easier to use than most similar tools. I do not need any special training or technical background to understand it. The layout is clean and straightforward, so even a first time user can quickly figure out how to create tasks, assign work, and track progress without feeling confused or overwhelmed.

What is your favorite aspect of this product?

I really like is how simple and straightforward it feels to use. I do not need any special training, manuals, or technical background to get started. Even if someone is using it for the first time, they can open it up and immediately understand what is going on. It clearly shows what work needs to be done, who is responsible for it, and when it needs to be finished. There is no confusion, no digging through menus, and no need to ask others for help just to figure things out. It makes day to day work feel more organized and less stressful because everything is right there in front of us.

What do you dislike most about this product?

One thing I do not really like is the number of notifications. After a while, they can start to feel a bit irritating. If we are involved in multiple projects or teams, we keep getting alerts for every small update, comment, or change. Because of that, it becomes hard to tell which notifications actually need our attention and which ones do not.

What recommendations would you give to someone considering this product?

I think it is a good idea to set up your notifications properly right at the start. If you do not, you will likely start getting alerts for every small update, and after a while it becomes too much. When that happens, important messages can easily get lost in the noise. Spending a few minutes early on to decide what you actually want to be notified about makes the whole experience much smoother and less stressful.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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