Asana Customer Reviews 2025 | Task Management

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Asana

Composite Score

9.1 /10

CX Score

9.3 /10

807 Reviews Write a Review

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What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Task Management category

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2025 Emotional Footprint Champion

Latest Award, 2025

Service Experience
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2025 Data Quadrant Champion

2025

9 Top Rated Capabilities

16 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2024

2024 Data Quadrant Champion

2024

10 Top Rated Capabilities

16 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Product Impact
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

10 Top Rated Capabilities

11 Top Rated Features

2023

Product Impact
Contract Negotiation
Conflict Resolution

2022

0 Top Rated Capabilities

2 Top Rated Features

2022

Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

0% Negative

3% Neutral

97% Positive

Pros

Reliable
Enables Productivity
Helps Innovate
Respectful

Feature Ratings

Average 88

List Tasks

Task Assignment

Task Status

Task Categorization

Task Prioritization

Due Dates

Calendar View

Shared Task List

Drag and Drop Prioritization

Add Notes

Task Reporting

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Breadth of Features

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Product Management

Score 9.0

View Asana in this category (opens in a new tab)

Project Management - Enterprise

Score 9.0

View Asana in this category (opens in a new tab)

Objectives and Key Results

Score 8.9

View Asana in this category (opens in a new tab)

Asana Reviews

Elizabeth C.

Role: Operations
Industry: Healthcare
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Feb 2022

Great workflow tool!

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana creates the ability to track projects and streamline business processes across teams. This solution can be utilized by project management, customer success, IT, and many more business lines.

What is your favorite aspect of this product?

Asana allows me to create Portfolios for clients where all projects, tasks, and statuses can filter into. This creates visibility across the organization for where a client stands and what work is being done.

What do you dislike most about this product?

Asana does not have a good way of sharing documents where they can easily be updated without adding and removing.

What recommendations would you give to someone considering this product?

Evaluate all the use cases that this platform can create. This product can eliminate the needs for several additional tools.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Steffen S.

Role: Operations
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

It is nice to use and makes fun planning tasks

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Modern project management tools are in my point of view very similar. All of them are not bad, i think the decision depends on what feels better for you to use.

What is your favorite aspect of this product?

UX/UI is very nice

What do you dislike most about this product?

Could have a better structure for teams

What recommendations would you give to someone considering this product?

Try the free version and check if you feel the UI.

Pros

Performance Enhancing
Enables Productivity
Fair
Continually Improving Product

Cons

Under Delivered

Temur D.

Role: Consultant
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Useful, but requires some prior knowledge

Likeliness to Recommend

7 /10

What differentiates Asana from other similar products?

Compared to Smartsheet, Asana appears to be lacking features, but still a good product for managing tasks

What is your favorite aspect of this product?

Ease of task management

What do you dislike most about this product?

Nothing so far

What recommendations would you give to someone considering this product?

Please research this product before buying

Pros

Includes Product Enhancements
Helps Innovate
Continually Improving Product
Reliable

Asana

What is Asana?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Asana Ratings

90 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Asana?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Status Ability to display current status of tasks

Task Categorization Ability to categorize tasks

Task Prioritization Ability to assign a priority to tasks.

Due Dates Ability to track due dates of tasks

Calendar View See tasks by due date in calendar view or Gantt view

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Add Notes Ability to add free form notes to tasks

Task Reporting Reporting available on time to complete tasks, task throughput, tasks per resource, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Product Management

Project Management - Enterprise

Objectives and Key Results

Asana Reviews

Elizabeth C.

Great workflow tool!

Likeliness to Recommend

Pros

Steffen S.

It is nice to use and makes fun planning tasks

Likeliness to Recommend

Pros

Cons

Temur D.

Useful, but requires some prior knowledge

Likeliness to Recommend

Pros

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Feature Ratings

List Tasks

Task Assignment

Task Status

Task Categorization

Task Prioritization

Due Dates

Calendar View

Shared Task List

Drag and Drop Prioritization

Add Notes

Task Reporting

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Breadth of Features

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support