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Amplitude

Amplitude Analytics

Composite Score

7.8 /10

CX Score

7.9 /10

28 Reviews Write a Review

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What is Amplitude Analytics?

Amplitude Analytics gives you intelligent insight into customer behaviour and enables your teams to instantly answer both simple and complex questions - from measuring baseline metrics to understanding, exploring, learning and predicting what will happen next. Amplitude unites all your data with behavioral analytics and AI automation for an easier way to build your best product.

Company Details

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Amplitude Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

75 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amplitude Analytics?

14% Negative

7% Neutral

79% Positive

Pros

Helps Innovate
Friendly Negotiation
Inspires Innovation
Caring

Feature Ratings

Average 70

Product Analytics

3rd-Party Integrations

Website Analytics

Session Replay

Customer Journey Modelling

Dashboards, Analytics and Reporting

Privacy, Security, and Regulatory Compliance

Customer Identity

Predictive Analytics

Governed Access & Security

Event & Conversion Analytics

Vendor Capability Ratings

Average 67

Usability and Intuitiveness

Quality of Features

Ease of Customization

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Business Value Created

Availability and Quality of Training

Vendor Support

Breadth of Features

Also Featured in...

Website Analytics

Score 8.3

View Amplitude Analytics in this category (opens in a new tab)

Product Analytics

Score 7.7

View Amplitude Analytics in this category (opens in a new tab)

Amplitude Analytics Reviews

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Nov 2025

Amplitude is critical in monitoring performance

Likeliness to Recommend

8 /10

Pros

Enables Productivity
Efficient Service
Effective Service
Helps Innovate

Role: Information Technology
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2025

Fantastic product improving speed-to-insights

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Cons

Charges for Enhancements

Amplitude Analytics

What is Amplitude Analytics?

Company Details

Need Assistance?

Amplitude Analytics Ratings

95 Likeliness to Recommend

75 Plan to Renew

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love Amplitude Analytics?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Product Analytics Measures usage of specific features, adoption, retention, and engagement with a product.

3rd-Party Integrations Integrates with a CDP or data layer to unify data from multiple systems for analysis and activation.

Website Analytics Tracks page views, sessions, user flows, and website-specific KPIs.

Session Replay Session replay with heatmaps or clickstream visualizations to diagnose issues, identify trends, or improve UX.

Customer Journey Modelling The ability to effectively model and display customer behaviors or journeys through multiple channels and touchpoints.

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Privacy, Security, and Regulatory Compliance The vendor meets consumer privacy laws for the specific location (GDPR and CCPA), provides security, and complies with all other regulatory requirements.

Customer Identity Combine multichannel data into a single, cohesive view of each customer across touchpoints.

Predictive Analytics Use machine learning to surface predictive insights and detect anomalies at scale, and provide data to make better decisions.

Governed Access & Security Apply role-based controls and governance to manage data access and integrity.

Event & Conversion Analytics Measure engagement and goal completion by tracking user actions and key conversions across channels.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Also Featured in...

Website Analytics

Product Analytics

Amplitude Analytics Reviews

Amplitude is critical in monitoring performance

Likeliness to Recommend

Pros

Fantastic product improving speed-to-insights

Likeliness to Recommend

Pros

Cons

Most Popular Amplitude Analytics Comparisons

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Feature Ratings

Product Analytics

3rd-Party Integrations

Website Analytics

Session Replay

Customer Journey Modelling

Dashboards, Analytics and Reporting

Privacy, Security, and Regulatory Compliance

Customer Identity

Predictive Analytics

Governed Access & Security

Event & Conversion Analytics

Vendor Capability Ratings

Usability and Intuitiveness

Quality of Features

Ease of Customization

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Business Value Created

Availability and Quality of Training

Vendor Support

Breadth of Features