Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

Amazon

Amazon EC2

Composite Score

9.1 /10

CX Score

9.3 /10

716 Reviews Write a Review

Claim Software

What is Amazon EC2?

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Amazon EC2 won the following awards in the Cloud Infrastructure as a Service category

Filter By

2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

Latest Award, 2025

2025 Data Quadrant Champion

2025

10 Top Rated Capabilities

10 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

2024 Data Quadrant Champion

2024

10 Top Rated Capabilities

10 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact

2023

2023 Data Quadrant Champion

2023

9 Top Rated Capabilities

11 Top Rated Features

2023

Amazon EC2 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon EC2.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon EC2?

2% Negative

3% Neutral

95% Positive

Pros

Helps Innovate
Reliable
Respectful
Enables Productivity

Feature Ratings

Average 85

Load Balancing

Cloud Integration

Capacity Management

Encryption and Decryption Support

Systems Performance Management

Access Management

Cloud Backup

Data Migration

Analytics and Reporting

Regulatory Compliance

SLA Management

Vendor Capability Ratings

Average 85

Breadth of Features

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Amazon EC2 Reviews

isabella M.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

Exploring the Amazon Web Services

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

One of the most significant advantages of AWS is that it is faster than other cloud providers when it comes to launching servers. Additionally, there are plenty of documents available to learn about the different cloud services, making it easier to navigate.

What is your favorite aspect of this product?

AWS Cloud is that it is a secure, scalable, and cost-effective place to host all your applications. Furthermore, there are always experts available to assist you when you need it.

What do you dislike most about this product?

The price is higher than a standard server, and it could be more cost-effective and competitive. Also. AWS does not provide an SSL certificate, which is crucial for securing websites and encrypting incoming and outgoing traffic.

What recommendations would you give to someone considering this product?

The EC2 service of AWS is genuinely excellent, with thousands of applications and operating systems ready to install. Configuring DNS or managing ports is easy thanks to their clean UI.

Pros

Helps Innovate
Performance Enhancing
Trustworthy
Unique Features

Madhankkumar S.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Best cloud infrastructure to host Linux servers.

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

The elasticity of the product helps to improve the performance of any application host in AWS EC2. The Amazon infrastructure enables you faster connectivities with other applications as well.

What is your favorite aspect of this product?

Elasticity. Easy to use. Various flavors of OS to deploy. East to start up a server.

What do you dislike most about this product?

Nothing to be honest, May be costing of the product could have been straight forward.

What recommendations would you give to someone considering this product?

Any company needs to host an application with scalable infrastructure should definitely try EC2.

Pros

Reliable
Performance Enhancing
Caring
Respectful

Henry E.

Role: Information Technology
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Fanstastic Product for Cloud computing

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

The best thing about amazon cloud is that it is a secure and scalable, Amazon EC2 has thousands of applications and operating systems ready to install. Also, Backup is simple with snapshots. There are also free-tier instances that individuals can use to explore/test the different services available on AWS

What is your favorite aspect of this product?

My favorite aspect of the product is the Pay as you use: A secure and simple process that gives you the liberty of paying for only the services you consume/require.

What do you dislike most about this product?

Even though it offers a pay-as-you-go service, if the ongoing services/resources are not terminated while not in use, it might occasionally cause problems, also, Setting a budget for the services that are used becomes difficult due to AWS rate fluctuations.

What recommendations would you give to someone considering this product?

AWS EC2 instances avoids the need for you to maintain hardware resources locally. Security and software patching for hardware are all handled remotely by AWS. It also offers excellent backup capabilities so reverting to an earlier version is easily achievable with ease.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Amazon EC2

What is Amazon EC2?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Amazon EC2 Ratings

91 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Amazon EC2?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Load Balancing Allows distribution of workloads across multiple computing resources.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Encryption and Decryption Support Support for real-time decryption and re-encryption of information.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Access Management Includes social sign-on, external authorization, and fraud detection.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Data Migration The ability to select and extract data from one storage system to another

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

SLA Management Includes a contracted delivery time, automated escalations, and timely resolutions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Amazon EC2 Reviews

isabella M.

Exploring the Amazon Web Services

Likeliness to Recommend

Pros

Madhankkumar S.

Best cloud infrastructure to host Linux servers.

Likeliness to Recommend

Pros

Henry E.

Fanstastic Product for Cloud computing

Likeliness to Recommend

Pros

Most Popular Amazon EC2 Comparisons

Google Cloud

Microsoft Azure Virtual Machines

Oracle Cloud Infrastructure

DigitalOcean

IBM Cloud Bare Metal

Alibaba Cloud

Feature Ratings

Load Balancing

Cloud Integration

Capacity Management

Encryption and Decryption Support

Systems Performance Management

Access Management

Cloud Backup

Data Migration

Analytics and Reporting

Regulatory Compliance

SLA Management

Vendor Capability Ratings

Breadth of Features

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training