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Amazon

Amazon EC2

Composite Score

9.0 /10

CX Score

9.3 /10

802 Reviews Write a Review

Claim Software

What is Amazon EC2?

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.

Company Details

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Awards & Recognition

Amazon EC2 won the following awards in the Cloud Infrastructure as a Service category

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2026 Data Quadrant Champion

Latest Award, 2026

11 Top Rated Capabilities

14 Top Rated Features

Latest Award, 2026

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2025

2025 Data Quadrant Champion

2025

10 Top Rated Capabilities

10 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

2024 Data Quadrant Champion

2024

10 Top Rated Capabilities

10 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact

2023

2023 Data Quadrant Champion

2023

9 Top Rated Capabilities

11 Top Rated Features

2023

Amazon EC2 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon EC2.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

97 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon EC2?

2% Negative

5% Neutral

93% Positive

Pros

Helps Innovate
Respectful
Reliable
Security Protects

Feature Ratings

Average 84

Load Balancing

Cloud Integration

Capacity Management

Cloud Backup

Systems Performance Management

Access Management

Data Migration

Encryption and Decryption Support

Regulatory Compliance

Analytics and Reporting

SLA Management

Vendor Capability Ratings

Average 84

Breadth of Features

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Vendor Support

Availability and Quality of Training

Amazon EC2 Reviews

Kate B.

Role: Industry Specific Role
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2026

Keeps My Photography Business Rolling Non-Stop.

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

The combination of scalability and the rich AWS infrastructure allows me not to worry about outgrowing the platform – there is simply nothing else like it.

What is your favorite aspect of this product?

The reliability was my main reason for making the switch. I can now count on having my client galleries and large files available at all times without worrying about any server downtime.

What do you dislike most about this product?

Figuring out the pricing structure took some time. Before knowing how many instances I really needed, I was spending more money than necessary.

What recommendations would you give to someone considering this product?

Start with a smaller scale, utilizing the free tier first. This will allow you to understand your actual resource consumption better.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dushyant S.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2026

Amazon, ml workloads aren't bound by infrastructu.

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

To scale training jobs inference services and data pipelines individually. Compute resources can be dynamically allocated based on workload.

What is your favorite aspect of this product?

On demand scaling makes experimentation faster and custom environment setup is useful for ml pipelines.

What do you dislike most about this product?

Wrong choices in resource selection can impact performance and additional tooling is required for orchestration.

What recommendations would you give to someone considering this product?

Amazon ec2 is strong in this regard because it provides both scale and control for ml workloads.

Pros

Helps Innovate
Respectful
Fair
Continually Improving Product

Cons

Less Productive
Less Efficient Service
Less Effective Service

Harsh Kumar G.

Role: Consultant
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2026

Flexible Cloud Compute That Scales With Your Needs

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

It integrates deeply with other Amazon Web Services tools, making it a strong option for building complete cloud solutions.

What is your favorite aspect of this product?

We can quickly spin up virtual servers based on our requirements and scale them up or down as needed. It gives full control over the environment, which is very useful for handling different types of workloads and projects.

What do you dislike most about this product?

The initial setup and configuration may feel complex if you’re not familiar with cloud infrastructure.

What recommendations would you give to someone considering this product?

It’s a powerful tool, but you’ll get the most value once you’re comfortable with how it works.

Pros

Helps Innovate
Performance Enhancing
Efficient Service
Effective Service

Amazon EC2

What is Amazon EC2?

Company Details

Need Assistance?

Awards & Recognition

2026 Data Quadrant Champion

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Amazon EC2 Ratings

91 Likeliness to Recommend

97 Plan to Renew

2 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Amazon EC2?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Load Balancing Allows distribution of workloads across multiple computing resources.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Access Management Includes social sign-on, external authorization, and fraud detection.

Data Migration The ability to select and extract data from one storage system to another

Encryption and Decryption Support Support for real-time decryption and re-encryption of information.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

SLA Management Includes a contracted delivery time, automated escalations, and timely resolutions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Amazon EC2 Reviews

Kate B.

Keeps My Photography Business Rolling Non-Stop.

Likeliness to Recommend

Pros

Dushyant S.

Amazon, ml workloads aren't bound by infrastructu.

Likeliness to Recommend

Pros

Cons

Harsh Kumar G.

Flexible Cloud Compute That Scales With Your Needs

Likeliness to Recommend

Pros

Most Popular Amazon EC2 Comparisons

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Oracle Cloud Infrastructure

DigitalOcean

IBM Cloud Bare Metal

Alibaba Cloud

2
Since last award

Feature Ratings

Load Balancing

Cloud Integration

Capacity Management

Cloud Backup

Systems Performance Management

Access Management

Data Migration

Encryption and Decryption Support

Regulatory Compliance

Analytics and Reporting

SLA Management

Vendor Capability Ratings

Breadth of Features

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Vendor Support

Availability and Quality of Training