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Amazon

Amazon EC2

Composite Score

9.1 /10

CX Score

9.3 /10

716 Reviews Write a Review

Claim Software

What is Amazon EC2?

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.

Company Details

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Awards & Recognition

Amazon EC2 won the following awards in the Cloud Infrastructure as a Service category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

Latest Award, 2025

2025 Data Quadrant Champion

2025

10 Top Rated Capabilities

10 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

2024 Data Quadrant Champion

2024

10 Top Rated Capabilities

10 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact

2023

2023 Data Quadrant Champion

2023

9 Top Rated Capabilities

11 Top Rated Features

2023

Amazon EC2 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon EC2.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon EC2?

2% Negative

3% Neutral

95% Positive

Pros

Helps Innovate
Reliable
Respectful
Enables Productivity

Feature Ratings

Average 85

Load Balancing

Cloud Integration

Capacity Management

Encryption and Decryption Support

Systems Performance Management

Access Management

Cloud Backup

Data Migration

Analytics and Reporting

Regulatory Compliance

SLA Management

Vendor Capability Ratings

Average 85

Breadth of Features

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Amazon EC2 Reviews

ALPER K.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2022

A new era in Cloud Technology

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

* Very easy to use. * You use and you pay. You do not have to pay for services that you do not use .

What is your favorite aspect of this product?

* Deployment

What do you dislike most about this product?

* I prefer Pod technology that I used in Kubernetes.

What recommendations would you give to someone considering this product?

* Please use similar technology with Kubernetes.

Pros

Helps Innovate
Continually Improving Product
Reliable
Unique Features

Relishiya T.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2022

AWS for the best public cloud service

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

Amazon web services is a cloud platform to run various business services, which requires web apps up and running with minimum resources! The DynamoDB of AWS can run on AWS without any servers so that the use of Relational databases are minimized. It has its auto backup functionalities. cost of hosting services made it simple in AWS. This made simple for the Developers to maintain an application in an Enterprise level

What is your favorite aspect of this product?

Favorite aspect of this web service is it’s efficiency and robustness. It resolves the problems by minimizing the cost my minimal usage of resources. AWS cloud helps the IT administration, load balancing services, VPC, cloud storage and cloud computing services.

What do you dislike most about this product?

Almost it contains all the good functionalities to develop and maintain enterprise level applications! the documentation of the AWS could have been made more user friendly for the starters to easily understand and get familiar ( ex: lambda functions)

What recommendations would you give to someone considering this product?

I recommend AWS with my personal experience for its robustness, public cloud usability and efficiency. cost of the application development made simple as it offers pay as you use policy. It provides cloud storage solutions and computing services made it more convenient. It is one of the best and innovative shared cloud platform

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Unique Features

Regina-Onica Y.

Role: Sales Marketing
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Versatile and cost efficient tool

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

We can simply concentrate on our apps because Amazon Web Services manages our infrastructures on a continuing basis. Amazon Web Services assists in lowering our operating costs and risk by establishing a standard to manage our infrastructure. It is the leading supplier of public cloud services, and it's the greatest cloud infrastructure service we have ever experienced.

What is your favorite aspect of this product?

It is a unique supplier since it offers affordable cloud storage that is simple to access from just about anywhere. Additionally, it excels in on-demand cloud computing and enables moving any current operations to the cloud are quick and simple. It offers specialized database management system with the appropriate technologies already included. The aspect about it that I enjoyed the most is the tracking.

What do you dislike most about this product?

Yet when interacting with straightforward jobs or one-on-one coding, the surroundings for newcomers are rather difficult. The rates are reasonable for large enterprises, but they are out of reach for smaller ones.

What recommendations would you give to someone considering this product?

We firmly advise all users to adopt Amazon Web Services so they can simply manage and build a suitable atmosphere for addressing all of their concerns, particularly server monitoring and since it provides a proactive environment. Additionally, it offers use bill data and alerts on threshold.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Amazon EC2

What is Amazon EC2?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Amazon EC2 Ratings

91 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Amazon EC2?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Load Balancing Allows distribution of workloads across multiple computing resources.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Encryption and Decryption Support Support for real-time decryption and re-encryption of information.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Access Management Includes social sign-on, external authorization, and fraud detection.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Data Migration The ability to select and extract data from one storage system to another

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

SLA Management Includes a contracted delivery time, automated escalations, and timely resolutions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Amazon EC2 Reviews

ALPER K.

A new era in Cloud Technology

Likeliness to Recommend

Pros

Relishiya T.

AWS for the best public cloud service

Likeliness to Recommend

Pros

Regina-Onica Y.

Versatile and cost efficient tool

Likeliness to Recommend

Pros

Most Popular Amazon EC2 Comparisons

Google Cloud

Microsoft Azure Virtual Machines

Oracle Cloud Infrastructure

DigitalOcean

IBM Cloud Bare Metal

Alibaba Cloud

Feature Ratings

Load Balancing

Cloud Integration

Capacity Management

Encryption and Decryption Support

Systems Performance Management

Access Management

Cloud Backup

Data Migration

Analytics and Reporting

Regulatory Compliance

SLA Management

Vendor Capability Ratings

Breadth of Features

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training