What is Aloware?
Aloware is a modern contact center solution built to triple performance with unlimited calling, texting, and automation. Aloware is the modern contact center solution for sales and support teams around the world. Our all-in-one, turnkey software gives your business the ability to engage with your customers in ways they'll love: via cell phone, text message, and social messengers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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80 Likeliness to Recommend
86 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+76 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Aloware?
Pros
- Trustworthy
- Efficient Service
- Client Friendly Policies
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Application Integration
Communication Archive
Scheduled Messaging
Text Messaging
Marketing Analytics
Social Media Marketing Management
Mobile Payments
Loyalty Promotions Management
Opt-in
Surveys Feedback
Mobile Marketing Management
Vendor Capability Ratings
Ease of IT Administration
Vendor Support
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Quality of Features
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Aloware Reviews
Robert r.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Mar 2022
Easy to use. Very Efficient.
Likeliness to Recommend
What differentiates Aloware from other similar products?
Technology and efficiency
What is your favorite aspect of this product?
Power dialer
What do you dislike most about this product?
Disconnects
What recommendations would you give to someone considering this product?
None really
Pros
- Effective Service
- Helps Innovate
- Reliable
- Performance Enhancing
Earl Christian Y.
- Role: Operations
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Feb 2022
Very Good Option that simplifies!
Likeliness to Recommend
What differentiates Aloware from other similar products?
FEATURES! Aloware's feature-rich system closes the deal! With this, you can do a lot of things in almost any type of industry.
What is your favorite aspect of this product?
Marketing. Makes marketing tracking super easy and automated
What do you dislike most about this product?
Slightly complex time zone differentiator that's integrated in the power dialer.
What recommendations would you give to someone considering this product?
Has a lot of integrations you can choose from and have good segregation if your company has several service lines. Just makes life so easy and at your hand wherever you are! Big or Small company, efficiency delivered!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jeff H.
- Role: Sales Marketing
- Industry: Energy
- Involvement: Initial Implementation
Submitted Feb 2022
Great features to expand my outreach.
Likeliness to Recommend
What differentiates Aloware from other similar products?
The ability to enroll people in “hot sequence” texting and voicemail drops.
What is your favorite aspect of this product?
The ability to use it on my cell phone.
What do you dislike most about this product?
The prompts that I am calling outside of an abstract time window.
What recommendations would you give to someone considering this product?
Have your outbound settings ironed out so you don’t have to constantly choose which number you’re dialing from.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing