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Alchemer LLC

Alchemer

7.9 / 10
Category

What is Alchemer?

Alchemer is a online survey software tool for designing online surveys, collecting data and performing analysis. Our tool supports a variety of online data collection methods including online surveys, online quizzes, questionnaires, web forms, and landing pages.

Company Details


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Awards & Recognition

Alchemer won the following awards in the Survey Software category

Alchemer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alchemer.

89 Likeliness to Recommend

Up 1
Since last award

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alchemer?

8% Negative
4% Neutral
88% Positive

Pros

  • Generous Negotitation
  • Transparent
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 80

Questionnaire Design/Survey Builder

86

APIs and Integration

83

Collaboration

82

Customizable Branding

82

Role and User Management

82

Branching and Logic

81

Multi-Media Support

80

Templates & Question Library

80

Multi-Channel Distribution

79

3rd-Party Integrations

79

Mobile Support

78

Vendor Capability Ratings

Average 84

Ease of Implementation

100

Ease of IT Administration

96

Availability and Quality of Training

92

Business Value Created

92

Quality of Features

85

Ease of Data Integration

83

Breadth of Features

80

Usability and Intuitiveness

80

Vendor Support

79

Ease of Customization

75

Product Strategy and Rate of Improvement

71

Alchemer Reviews

Alyson B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Survey Experience Optimization

Likeliness to Recommend

10 / 10

What differentiates Alchemer from other similar products?

Unlike platforms that offer standard questionnaires, Alchemer focuses on optimizing the survey experience. With advanced logic and branching, users can create surveys that adapt to respondents' answers, providing a more engaging and relevant experience, ultimately improving response rates and data quality.

What is your favorite aspect of this product?

This platform facilitates real-time collaboration among team members, streamlining the survey creation and analysis process. Additionally, Alchemer provides real-time reporting that is enabling users to monitor survey results as they come in, empowering timely decision-making and response adjustments.

What do you dislike most about this product?

The pricing structure of Alchemer, while offering various plans to accommodate different needs, that can be complex. Users may need to carefully assess their survey requirements against the pricing tiers to ensure cost-effectiveness, which could be a potential drawback for some users.

What recommendations would you give to someone considering this product?

While this platform may have a learning curve for advanced features, Alchemer proves to be ideal for users with diverse survey needs. Its versatility, coupled with a focus on survey experience optimization and integrated analysis tools, positions it as a comprehensive solution for those looking to conduct surveys that go beyond basic data collection.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Agaciko M.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Perfect Business Survey Solution For Business

Likeliness to Recommend

9 / 10

What differentiates Alchemer from other similar products?

For business surveys, Alchemer offers the best features there is in the industry. It's affordable and highly effective. It makes handling surveys and customer voice easy.

What is your favorite aspect of this product?

I like that Alchemer ia affordable It's seamless to use It's super efficient and makes handling surveys easy

What do you dislike most about this product?

Zero regrets using Alchemer

What recommendations would you give to someone considering this product?

I recommend Alchemer simply because it never fails

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Ezekiel M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Excellent survey software.

Likeliness to Recommend

10 / 10

What differentiates Alchemer from other similar products?

Alchemer is easy to use and this ensures all staff and stakeholders are able to use the platform without any hurdles.

What is your favorite aspect of this product?

Alchemer helps us execute surveys easily and in a cost-effective manner thus help us shape decisions and implement better decisions. Its available for use in any organization irrespective of their size and this enables all organizations collect their opinions with simplicity all through. Customer support is available and willing to help all users in using the platform efficiently thus grow how they use the platform to the best.

What do you dislike most about this product?

Some of the less tech savvy users may find the software a bit challenging in using to the best to execute their opinions.

What recommendations would you give to someone considering this product?

Alchemer is easy to use and it will grow the way you work and it will enable swift collection of opinions and this is crucial in enabling swift decision making and proper planning in your company.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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