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Akeneo

Akeneo Product Cloud

Composite Score

8.6 /10

CX Score

8.7 /10

65 Reviews Write a Review

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What is Akeneo Product Cloud?

Akeneo is the product experience (PX) company and global leader in Product Information Management (PIM); creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase anytime, anywhere. Akeneo empowers business leaders with software, education, and an engaged community all focused on the practice of product experience management. Leading global brands, manufacturers, distributors, and retailers, including Chico’s, Steelcase, TaylorMade Golf, Rail Europe, Kering, and more trust Akeneo to scale and customize their omnichannel commerce initiatives.

Company Details

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Awards & Recognition

Akeneo Product Cloud won the following awards in the Product Information Management category

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2026 Emotional Footprint Champion

Latest Award, 2026

Strategy and Innovation

Latest Award, 2026

2025 Data Quadrant Champion

2025

7 Top Rated Capabilities

9 Top Rated Features

2025

Product Impact

2025

2024 Data Quadrant Champion

2024

3 Top Rated Capabilities

9 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact

2024

2023 Data Quadrant Champion

2023

6 Top Rated Capabilities

10 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

5 Top Rated Capabilities

8 Top Rated Features

2022

Akeneo Product Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Akeneo Product Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Akeneo Product Cloud?

0% Negative

6% Neutral

94% Positive

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Helps Innovate

Feature Ratings

Average 81

Data Export

Role-Based Access Management

Master Record Management

Product Categorization & Relationships

Omni-Channel Information Delivery

Advanced Search and Filtering

Data Syndication

Generative AI

Customer Experience Management

Integration

Workflow and Approval Management

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Business Value Created

Quality of Features

Ease of IT Administration

Breadth of Features

Vendor Support

Ease of Data Integration

Availability and Quality of Training

Ease of Implementation

Ease of Customization

Akeneo Product Cloud Downloads

Agentic Commerce Playbook (1)

How AI Commerce Puts IT on the Hook for Revenue

The Next Chapter Commerce

Avoiding-Greenwashing

B2B Survey Results 2024

PX-Revolution-eBook

Akeneo Product Cloud Videos

Akeneo Product Cloud Reviews

Role: Information Technology
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2025

Happy Customer

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Julien R.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2025

Akeneo Product cloud is a real game changer

Likeliness to Recommend

9 /10

What differentiates Akeneo Product Cloud from other similar products?

Constant innovation New features added regularly Highly responsive support team

What is your favorite aspect of this product?

Saves time managing and creating data Manages data transmission to CRM and Marketplaces

What do you dislike most about this product?

Nothing all is alright

What recommendations would you give to someone considering this product?

Acquiring and installing a PIM is no easy task. But with ease of use, clear ux, csm there every step of the way. Akénéo was almost painless to set up in our company. The most time-consuming part is the internal reflection on “how I want to structure my product catalog”, “how I want to distribute my products over the long term”. This allows us to better anticipate and prepare our PIM without having to rework the structure too often.

Pros

Helps Innovate
Performance Enhancing
Inspires Innovation
Caring

Estefania S.

Role: Sales Marketing
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2026

A time saver for listing and managing Ecom content

Likeliness to Recommend

10 /10

What differentiates Akeneo Product Cloud from other similar products?

Ease of use, speed of improvements from our feedback, flexibility

What is your favorite aspect of this product?

The integration to multiple sales channels helps us ensure we have good quality content consistently on all platforms

What do you dislike most about this product?

Initial set up of a channel and a product is time consuming

What recommendations would you give to someone considering this product?

I would recommend Akeneo mostly because of they’re excellent customer service and speed of action after opening a ticket

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Akeneo Product Cloud

What is Akeneo Product Cloud?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Akeneo Product Cloud Ratings

91 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Akeneo Product Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Export Allows for multiple export options into CSV, XLSX, XML, Jason, or PDF.

Role-Based Access Management Ability to assign permissions around editing, commenting, downloading based on user roles / Active Directory groups.

Master Record Management Ability to onboard a new product, define its attributes, update them and manage product record lifecycle.

Product Categorization & Relationships Allows users to manage data and products based on specific traits or segments.

Omni-Channel Information Delivery Ability to deliver product information in a differentiated manner i.e. specific for a channel requirements.

Advanced Search and Filtering Quickly find information based on filtering multiple attributes and conditions and save filters for future use.

Data Syndication Ability to import data from various internal and external sources and syndicate it to industry-standard data pools and exchanges (e.g.: GDSN, 1WorldSync, GXS).

Generative AI Generate content for optimization and integration to perform product matching, categorization, or competitor analysis.

Customer Experience Management Ability to optimize customer experience based on customer profile and/or behaviour.

Integration Integration with augmentation solutions like DRM, Active Directory or LDAP, SIEM, and NAC.

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Akeneo Product Cloud Downloads

Agentic Commerce Playbook (1)

How AI Commerce Puts IT on the Hook for Revenue

The Next Chapter Commerce

Avoiding-Greenwashing

B2B Survey Results 2024

PX-Revolution-eBook

Akeneo Product Cloud Videos

Akeneo Product Cloud

Akeneo Supplier Data Manager

Akeneo Activation

Akeneo Shared Catalogs

Akeneo App Store

Akeneo PIM

Akeneo Product Cloud Reviews

Happy Customer

Likeliness to Recommend

Pros

Julien R.

Akeneo Product cloud is a real game changer

Likeliness to Recommend

Pros

Estefania S.

A time saver for listing and managing Ecom content

Likeliness to Recommend

Pros

Most Popular Akeneo Product Cloud Comparisons

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Feature Ratings

Data Export

Role-Based Access Management

Master Record Management

Product Categorization & Relationships

Omni-Channel Information Delivery

Advanced Search and Filtering

Data Syndication

Generative AI

Customer Experience Management

Integration

Workflow and Approval Management

Vendor Capability Ratings

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Business Value Created

Quality of Features

Ease of IT Administration

Breadth of Features

Vendor Support

Ease of Data Integration

Availability and Quality of Training

Ease of Implementation

Ease of Customization