Agentforce Revenue Management Logo Award Winner Product Badge
Agentforce Revenue Management Logo Award Winner Product Badge
Salesforce.com Inc

Agentforce Revenue Management

Composite Score
8.2 /10
CX Score
8.5 /10
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Category
Agentforce Revenue Management
8.2 /10

What is Agentforce Revenue Management?

Agentforce Revenue Management (formerly Revenue Cloud Advanced), formerly Salesforce CPQ, is a sales tool for companies to provide accurate pricing with any given product configuration scenario. CPQ applications take into account optional features, customizations, quantities, and discounts, allowing sales reps to quote prices quickly and accurately. Revenue Cloud Advanced gives your sales team easy-to-use software, available on any device due to its cloud-based platform. Hosted within the Sales Cloud platform giving you a direct link with your CRM to make the most impactful sales decisions.

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Awards & Recognition

Agentforce Revenue Management won the following awards in the Configure, Price, Quote category

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Agentforce Revenue Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agentforce Revenue Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

98 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agentforce Revenue Management?

0% Negative
8% Neutral
92% Positive

Pros

  • Respectful
  • Reliable
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 81

Multi Currency

86

Quote Development and Administration

84

Product and Service Configuration

84

Application Integration

82

Discounting Management

81

Reporting and Analytics

81

Visual Configuration

81

Workflow & Approvals

80

Renewal Management

78

Catalog Management

78

Rules Engine

77

Vendor Capability Ratings

Average 79

Breadth of Features

83

Business Value Created

82

Ease of Data Integration

81

Quality of Features

80

Ease of Customization

80

Product Strategy and Rate of Improvement

79

Ease of IT Administration

78

Ease of Implementation

77

Vendor Support

77

Availability and Quality of Training

77

Usability and Intuitiveness

76

Agentforce Revenue Management Reviews

Bhagyalakshmi L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

Worth considering for CPQ Needs

Likeliness to Recommend

10 /10

What differentiates Agentforce Revenue Management from other similar products?

Being a salesforce supported and owned product it is getting better with every release. Most of the CPQ related requirements can be done with very minimal coding. Very good training materials available. Tech support is good.

What is your favorite aspect of this product?

We are able to handle our approvals and quoting better.

What do you dislike most about this product?

Too many config records are created for even minor requirements. Error messages are not clear and tough to resolve.

What recommendations would you give to someone considering this product?

If you are looking for a good CPQ product then this is a good choice. They are getting better every day.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service
  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jun 2021

Integrated with SFDC CRM so it's convenient to use

Likeliness to Recommend

9 /10

Pros

  • Trustworthy
  • Effective Service
  • Client Friendly Policies
  • Acts with Integrity

Cons

  • Inhibits Innovation
  • Commodity Features
  • Less Inspiring

John H.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Reports are difficult to generate and confusing

Likeliness to Recommend

6 /10

What differentiates Agentforce Revenue Management from other similar products?

it has some advantages but the ability to generate reports is a bit difficult

What is your favorite aspect of this product?

ability to see flows and do analysis

What do you dislike most about this product?

difficulty in generating reports

What recommendations would you give to someone considering this product?

I have no recommendations

Pros

  • Reliable
  • Helps Innovate
  • Caring
  • Respectful

Cons

  • Slower Product Innovation
  • Under Delivered
  • Charges for Enhancements

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