Adobe InDesign Logo Award Winner Product Badge
Adobe InDesign Logo Award Winner Product Badge
Adobe

Adobe InDesign

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Adobe InDesign
8.7 /10

What is Adobe InDesign?

Adobe InDesign is the industry-leading layout and page design software for print and digital media. Create beautiful graphic designs with typography from the world’s top foundries and imagery from Adobe Stock. Quickly share content and feedback in PDF. Easily manage production with Adobe Experience Manager. InDesign has everything you need to create and publish books, digital magazines, eBooks, posters, interactive PDFs, and more.

Company Details


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Awards & Recognition

Adobe InDesign won the following awards in the Desktop Publishing category

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Adobe InDesign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe InDesign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe InDesign?

0% Negative
6% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 82

Layout Editing

86

Text Editing

86

Templates

83

Drag and Drop Design

82

Data Visualization

81

Graphics Editing

78

Collaboration

77

Asset Hub

77

Social Media Integration

75

Vendor Capability Ratings

Average 79

Quality of Features

85

Breadth of Features

84

Ease of Implementation

82

Business Value Created

81

Availability and Quality of Training

79

Ease of Customization

78

Usability and Intuitiveness

78

Ease of Data Integration

77

Product Strategy and Rate of Improvement

77

Vendor Support

76

Ease of IT Administration

75

Adobe InDesign Reviews

Julie F.

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

A must-have for any marketing department

Likeliness to Recommend

10 /10

What differentiates Adobe InDesign from other similar products?

It has a million different features all in product and the level of use is very flexible. It can be used on a very simple level to do basic things, or you can use all the more complex features.

What is your favorite aspect of this product?

I know exactly what my page is going to look like, and I can tweak elements until my heart's content. Unlikely MS Word, it doesn't suddenly shift things around on me and reformat the whole page. And if I have a variety of design ideas, it's easy to copy the page, make the tweaks, and be able to see the variations side-by-side. This is my go-to program, and I'd use it for pretty much everything if I could!

What do you dislike most about this product?

Renewal is a pain in the butt. Also, I constantly have issues with the fonts and with my custom toolbars. The fonts, I am continually told are not found, and I have to relink them every single time I open a document. I gave up on customizing my layout, because that custom view always disappears, and I am continually reverted back to the simple basic view for some reason. It's quite frustrating.

What recommendations would you give to someone considering this product?

Watch some tutorials to get the most out of this product. But in typical Adobe fashion, there is SO much to know, and it's so complex with so many settings and such, it's almost impossible to know the entire program 100%. But whether you use it at a 10% capacity, or a 90% capacity, it's leaps and bounds better than trying to build pages in Word.

Pros

  • Inspires Innovation
  • Respectful
  • Fair
  • Performance Enhancing

Cons

  • Leverages Incumbent Status

Arielly S.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Jul 2024

Excellent editing program for design

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

It is really great for intricate designs that require more details.

What do you dislike most about this product?

It's a bit complicated to use at first.

What recommendations would you give to someone considering this product?

It's truly a great product for designers.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Naveen K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Versatile and Powerful Tool for Digital Publishing

Likeliness to Recommend

10 /10

What differentiates Adobe InDesign from other similar products?

Robust preflight and production tools for ensuring print readiness and handling complex document specifications, essential for professional printing and publishing workflows.

What is your favorite aspect of this product?

versatility in design and layout control.

What do you dislike most about this product?

steep learning curve

What recommendations would you give to someone considering this product?

Adobe InDesign integrates seamlessly with other Creative Cloud apps like Photoshop and Illustrator

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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