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Adobe Systems

Adobe Acrobat

Composite Score

8.8 /10

CX Score

9.1 /10

243 Reviews Write a Review

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What is Adobe Acrobat?

With Document Cloud, featuring the all-new Adobe Acrobat DC, get every ounce of potential out of your PDFs from any device. From shared PDF reviews across devices to collecting the most secure e-signatures from right inside your favorite apps, including Microsoft Office.

Company Details

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Awards & Recognition

Adobe Acrobat won the following awards in the Document Management category

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2025 Emotional Footprint Champion

Latest Award, 2025

2025 Data Quadrant Champion

2025

2024 Emotional Footprint Champion

2024

2024 Data Quadrant Champion

2024

2023 Emotional Footprint Champion

2023

Adobe Acrobat Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Acrobat.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

81 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Acrobat?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Respectful

Feature Ratings

Average 82

Document Sharing

Editor Functions

Document Hosting

Searchability

Security and Access Control

Access Tracking

Publication Workflow

Metrics and Reporting

Indexing and Classification

Check Out Check in

Version Control

Vendor Capability Ratings

Average 81

Quality of Features

Ease of Implementation

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Data Integration

Vendor Support

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Adobe Acrobat Reviews

Derek C.

Role: Operations
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2025

Always a reliable product

Likeliness to Recommend

9 /10

What differentiates Adobe Acrobat from other similar products?

This is a common product that others use which help and people know what to expect from it.

What is your favorite aspect of this product?

The abliity to get signatures from other individuals in the remote working space. Ease of use for there stakeholders and don't need to worry about issues with this product.

What do you dislike most about this product?

The updates can change the format and make it difficult to find how to do a task under the new update.

What recommendations would you give to someone considering this product?

Reduce on changing the formats from updates and small changes when making updates.

Pros

Continually Improving Product
Reliable
Trustworthy
Security Protects

Saqib I.

Role: Industry Specific Role
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2025

Reliable, Powerful, and Easy to Use

Likeliness to Recommend

9 /10

What differentiates Adobe Acrobat from other similar products?

Adobe Acrobat stands out because it’s the industry standard for creating, editing, and managing PDF documents. It offers unmatched reliability, precise formatting control, and advanced features like e-signatures, OCR (text recognition), and secure file sharing. Unlike many basic PDF tools, it works seamlessly across devices and integrates deeply with other Adobe and cloud services, making it both powerful and convenient for professional use.

What is your favorite aspect of this product?

My favorite aspect of Adobe Acrobat is how seamlessly it handles everything related to PDFs creating, editing, signing, and sharing all in one place. It’s fast, reliable, and ensures documents always look professional and consistent across devices.

What do you dislike most about this product?

The main downside of Adobe Acrobat is its cost, it’s pricier than most other PDF tools. Combined with being a bit resource-heavy at times, it can feel like overkill for users who only need basic PDF editing or viewing features.

What recommendations would you give to someone considering this product?

I’d recommend giving Adobe Acrobat a try if you regularly work with PDFs and need professional-level tools. It’s best suited for users who value precision, security, and advanced features like e-signatures and OCR. Just make sure you’ll use those capabilities often enough to justify the subscription cost.

Pros

Reliable
Effective Service
Saves Time
Security Protects

Priyanshu K.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2025

Hassle free Docs management via Adobe Acrobat.

Likeliness to Recommend

8 /10

What differentiates Adobe Acrobat from other similar products?

Well as per my integration the major use-case of the Adobe Acrobat lies in its speed, user-friendly interface, Scale of editing , AI integration for suggestions and diverse array of tools that are invaluable for making modifications to Docs. Well Adobe Acrobat definately is highly scalable & productive software that produces top-notch PDFs with minimal occurrence of bugs or problems. Ease of Implementation & ease of Integration with Multiple Docs at a time make its leader in Docs management.

What is your favorite aspect of this product?

Well personally I managed my PDF's , PPT's , slides , Templates, Conversion tools, extracting Docs & much more uses via Adobe Acrobat.

What do you dislike most about this product?

Well not much to hate as per my integration with Adobe Acrobat with just only flaw I found was unnecessary Ads running on content page & lack of AI integration to wider scope while Editing & Customizing Docs.

What recommendations would you give to someone considering this product?

Well as an IT Professional I found Adobe Acrobat as my helping friend which nearly automated all my Docs efficiently. So, I would highly recommend it for Docs Management.

Pros

Inspires Innovation
Caring
Fair
Generous Negotitation

Adobe Acrobat

What is Adobe Acrobat?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Adobe Acrobat Ratings

88 Likeliness to Recommend

1 Since last award

98 Plan to Renew

81 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Adobe Acrobat?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Sharing Document sharing is the ability to share a document with those who have not been granted explicit access

Editor Functions Features to allow designated editors to have the ability to review a document, make notes, corrections, and insert markups for re-editing by the author(s).

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Searchability DMSes generally allow for the ability to conduct searches on document content.

Security and Access Control Securing of electronic documents from unauthorized access and the ability to assign access to specific users or user groups.

Access Tracking The tracking of document access, including who had opened it or downloaded it.

Publication Workflow Workflow capability that routes documents across defined roles in the publication process, either for review, editing, publication, etc.

Metrics and Reporting This feature enables the DMS administrator to produce reports on the DMS, such as document volumes, document access, publication trends, etc.

Indexing and Classification Where the DMS will search the contents of all documents, index search results and organize them based on the organization’s taxonomy

Check Out Check in Similar to checking out or signing out a book from the library, this option enables a similar function for designated documents.

Version Control Tracking of document versions with each iteration of document changes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Adobe Acrobat Reviews

Derek C.

Always a reliable product

Likeliness to Recommend

Pros

Saqib I.

Reliable, Powerful, and Easy to Use

Likeliness to Recommend

Pros

Priyanshu K.

Hassle free Docs management via Adobe Acrobat.

Likeliness to Recommend

Pros

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Feature Ratings

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Document Hosting

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Security and Access Control

Access Tracking

Publication Workflow

Metrics and Reporting

Indexing and Classification

Check Out Check in

Version Control

Vendor Capability Ratings

Quality of Features

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Breadth of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Data Integration

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Ease of IT Administration

Ease of Customization

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