Acoustic Marketing Cloud Logo
Acoustic Marketing Cloud Logo
Acoustic

Acoustic Marketing Cloud

Composite Score
7.3 /10
CX Score
7.2 /10
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In Partnership With SelectHub

Claim Software
Acoustic Marketing Cloud
7.3 /10

What is Acoustic Marketing Cloud?

Acoustic Marketing Cloud is a sophisticated omnichannel B2C marketing platform that enables brands to orchestrate meaningful digital experiences through email, mobile, and social media, while measuring and optimizing the entire customer journey.

Company Details

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Acoustic Marketing Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acoustic Marketing Cloud?

0% Negative
25% Neutral
75% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Sales Intelligence & Conversion Rates

100

Surveys and Polling

100

Campaign Management

96

Auto-Responders

94

Email Delivery

92

Content Authoring

91

Email Templates

89

Segmentation

87

A/B Testing

83

Mobile Optimized

79

SPAM Compliance

79

Vendor Capability Ratings

Average 82

Ease of Customization

94

Vendor Support

90

Ease of Data Integration

89

Business Value Created

85

Quality of Features

83

Breadth of Features

82

Ease of Implementation

79

Usability and Intuitiveness

78

Availability and Quality of Training

76

Product Strategy and Rate of Improvement

75

Ease of IT Administration

74

Acoustic Marketing Cloud Reviews

Delilah L.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

It assists in traversing complex email journeys

Likeliness to Recommend

9 /10

What differentiates Acoustic Marketing Cloud from other similar products?

It is an easy-to-use platform that helps to keep your emails in the inbox of your clients. Deliverability at its peak. Has uncountable options for campaigns, fragmentations, and is very dynamic in every aspect.

What is your favorite aspect of this product?

Campaigns for multiple channels like emails, SMS, social media, etc. can be fabricated and traffic can be attracted to the targeted websites. With Acoustic Campaign it has become very easy to manage the clients’ profiles.

What do you dislike most about this product?

It is a bit complex and old-fashioned platform. It sometimes gives an error notification. Solutions to such errors are also unavailable on Google which can be a headache. A tool should be integrated that should be capable of recording audience’ response to the marketing campaigns.

What recommendations would you give to someone considering this product?

Our experience with Acoustic Campaign was very fruitful. If you have a large team composed of tech-savvy members, this is the ultimate platform you should go for. We are happy with the direction the Acoustic Campaign is heading towards.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Effective Service

Hsiao-Han P.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

I enjoy how simple it is really to send emails

Likeliness to Recommend

9 /10

What differentiates Acoustic Marketing Cloud from other similar products?

Control all of the emails, Text, mailings, and notifications marketing. I enjoy how simple it is really to send emails with Acoustic Campaign. It's quite simple to maintain your customer database. This is also quite simple to evaluate messages. Acoustic campaign is a good marketing management tool that allows anyone to create marketing strategies for emails, Text, mailings, notifications, and social media management initiatives.

What is your favorite aspect of this product?

Despite initial challenges using the Acoustic campaign, we were capable of sending multiple emails and also had significant results with a few of our projects. It has addressed our challenges with managing all of our advertising campaigns. For carrying out all of our true marketing strategies, we can develop processing templates, email marketing, and numerous API notifications.

What do you dislike most about this product?

My group and I despise Acoustic Campaign because of the variety of service disconnections we have received from the Customer Service staff. For instance, owing to a server issue, one amongst our email was just sent to 40percent of our address book.

What recommendations would you give to someone considering this product?

Acoustic is a marketing tool that I will definitely recommend to everyone. It assists connect the correct audiences at the correct time while they are seeking for business products and services. It reveals information about the audience's interests and behavioral patterns.

Pros

  • Trustworthy
  • Efficient Service
  • Respectful
  • Acts with Integrity
  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2021

Authentic Email Marketing Software

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing