Accelo Customer Reviews 2026 | Project Management

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Accelo

Composite Score

7.7 /10

CX Score

8.0 /10

61 Reviews Write a Review

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What is Accelo?

Accelo is used by professional service businesses around the world to manage their client work, profitably. The end-to-end cloud-based platform manages all aspects of client work delivery, from prospect to payment, including sales, projects, tickets, retainers, timesheets, resourcing and more, regardless of where you are. With an emphasis on time and money, the client work management platform gives you a holistic view of your most up-to-date business data and financial performance. Having client communications, activities and work centralized in a single platform, you always know where things are without having to ask for a status update.

Company Details

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Awards & Recognition

Accelo won the following awards in the Project Management - Midmarket category

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4 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2026

Conflict Resolution

2026

4 Top Rated Capabilities

7 Top Rated Features

2025

2025 Emotional Footprint Champion

2025

Conflict Resolution

2025

2 Top Rated Capabilities

6 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Product Impact

2024

3 Top Rated Capabilities

9 Top Rated Features

2023

Conflict Resolution

2023

0 Top Rated Capabilities

7 Top Rated Features

2022

Accelo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Accelo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

3
Since last award

96 Plan to Renew

4
Since last award

88 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Accelo?

3% Negative

8% Neutral

89% Positive

Pros

Trustworthy
Acts with Integrity
Caring
Respectful

Feature Ratings

Average 84

Collaboration

Workflow Management

Planning and Scheduling

Calendar Integration

Project Invoicing and Accounting Integration

Email Synchronization & Tracking

Retainer Management

Time & Expense Tracking

Quote to Project Conversion

Resource Management

Budget Management

Vendor Capability Ratings

Average 84

Business Value Created

Breadth of Features

Ease of Implementation

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Vendor Support

Also Featured in...

Project Portfolio Management - Midmarket

Score 8.3

View Accelo in this category (opens in a new tab)

Professional Services Automation

Score 8.1

View Accelo in this category (opens in a new tab)

Accelo Screenshots

Accelo Downloads

The Power of Accelo_ Your Complete PSA Platform (1)

Accelo Reviews

Sonal D.

Role: Operations
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Stunning Project Portfolio Management solution.

Likeliness to Recommend

10 /10

What differentiates Accelo from other similar products?

It's a reliable tool for project budgeting and forecasting. It's simple to customize Forecast to match all my needs. Ability to manage resources efficiently.

What is your favorite aspect of this product?

It's simple to organize and manage projects. Enables ease to plan projects. Ease to track time used on projects. Ease to track project progress.

What do you dislike most about this product?

I got zero demerit with Forecast as it meets all my needs.

What recommendations would you give to someone considering this product?

It's a must to have tool for Project Portfolio Management.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Philomena O. A.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Great features

Likeliness to Recommend

9 /10

What differentiates Accelo from other similar products?

It’s functionality

What is your favorite aspect of this product?

It’s does the work for you

What do you dislike most about this product?

Not applicable

What recommendations would you give to someone considering this product?

It’s performance enhancing

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ndiga M.

Role: Industry Specific Role
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Best Tool For Project Management

Likeliness to Recommend

9 /10

What differentiates Accelo from other similar products?

Unlike most tools in it's class, Accelo ia resourceful and manages projects from start to the end. With this software, it's all about better management of time and money

What is your favorite aspect of this product?

Deploying and using Accelo is easy The software offers Amazing features making project management flawless. It's resourceful yet easy to use and affordable

What do you dislike most about this product?

First timwt users needs a bit of training to understand the software

What recommendations would you give to someone considering this product?

For project management, Accelo offers best features. It's affordable and effective

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Accelo

What is Accelo?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Emotional Footprint Champion

Accelo Ratings

86 Likeliness to Recommend

3 Since last award

96 Plan to Renew

4 Since last award

88 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Accelo?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Calendar Integration Syncs calendar objects within the integrated email service, which captures the time within the work object.

Project Invoicing and Accounting Integration Create invoice that automatically syncs into accounting software to simplify the billing and invoicing process.

Email Synchronization & Tracking Syncs emails within the integrated email service, which captures the communication within the work object.

Retainer Management Manage the ongoing and recurring work you do for clients, including tasks and billing.

Time & Expense Tracking Ability to track time for planning and estimating

Quote to Project Conversion Converts won quotes into pre-planned projects using project templates.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Portfolio Management - Midmarket

Professional Services Automation

Accelo Screenshots

Sales

Projects

Tickets

Retainers

Billing

Reports

Integrations

Accelo Downloads

The Power of Accelo_ Your Complete PSA Platform (1)

Accelo Reviews

Sonal D.

Stunning Project Portfolio Management solution.

Likeliness to Recommend

Pros

Philomena O. A.

Great features

Likeliness to Recommend

Pros

Ndiga M.

Best Tool For Project Management

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Calendar Integration

Project Invoicing and Accounting Integration

Email Synchronization & Tracking

Retainer Management

Time & Expense Tracking

Quote to Project Conversion

Resource Management

Budget Management

Vendor Capability Ratings

Business Value Created

Breadth of Features

Ease of Implementation

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Vendor Support