Press Release

November 9, 2023

SoftwareReviews Publishes 2023 Workforce Management Data Quadrant Report, Highlighting the Top Providers for Optimizing Employee Productivity

In SoftwareReviews' latest Data Quadrant report, the firm reveals the eight top-performing workforce management tools that users say best help organizations ensure accurate, consistent, and reliable resource management.

TORONTO, Nov. 8, 2023 /PRNewswire/ - SoftwareReviews, a leading source for insights on the software provider landscape, has published its 2023 Data Quadrant report on the top workforce management tool providers for 2023. 

Workforce management software is essential for organizations facing the challenge of aligning their workforce with the dynamic demands of their business operations. By accurately forecasting labor needs and creating optimal schedules, organizations can ensure that they have the right people with the right skills in the right place at the right time. This precision is crucial for maintaining service levels and achieving operational excellence, especially in industries where staffing requirements fluctuate due to seasonal demands or varying workload.

"In an era where every minute of productivity counts, workforce management software stands out as a critical system for any organization aiming to maximize their human resource potential," states Lisa Highfield, principal director of McLean & Co. and SoftwareReviews. "The best WFM tools not only address the practical aspects of managing a workforce but also empower employees to take control of their work-life balance, boosting engagement levels and reducing stress and absences."

SoftwareReviews' survey data from 1,251 end-user reviews was used to identify the top workforce management software providers in the firm's Data Quadrant. The insights from the report inform organizations that are considering options to streamline workforce management strategies.

The 2023 Workforce Management Software champions for the enterprise market are as follows:

The 2023 Workforce Management Software champions for the midmarket are as follows:

  • BambooHR, 8.7 CS, ranked high for business value creation.
  • isolved People Cloud, 8.3 CS, ranked high for ease of integrations.
  • Paylocity, 8.1 CS, ranked high for quality of features.
  • Paycom, 7.9 CS, ranked high for product strategy and rate of improvement.
  • Deputy, 7.9 CS, ranked high for ease of customization.
With robust workforce management tools in place, organizations can benefit from streamlined operations, enhanced customer interactions, improved regulatory compliance, and a foundation for advanced analytics and business intelligence initiatives to unlock new opportunities and drive growth.

User assessments of software categories provide an accurate and detailed view of the constantly changing market. SoftwareReviews' reports are informed by data from users and IT professionals who have intimate experience with the software throughout the procurement, implementation, and maintenance processes.

The full report is now ready to access on the firm's website, which is updated in real time to reflect new reviews and ratings.

For more information about SoftwareReviews and the Data Quadrant, or to find resources to support the software selection process, visit

About SoftwareReviews
SoftwareReviews empowers organizations with the best data, insights, and advice to improve the software buying and selling experience.

For buyers, SoftwareReviews' proven software selection methodologies, customer insights, and technology advisors help maximize success with technology decisions. For providers, the firm helps build more effective marketing, product, and sales processes with expert analysts, how-to research, customer-centric marketing content, and comprehensive analysis of the buyer landscape.

SoftwareReviews is a division of Info-Tech Research Group, a world-class technology research and advisory firm.

SOURCE SoftwareReviews