IT Service Management - Enterprise
Top Ivanti Neurons for ITSM Alternatives and Competitors

TeamDynamix offers a combined IT Service Management / Project Portfolio Management platform with no-code administration and an underlying integration and automation layer. Supercharge ITSM with an ITIL-aligned, modern platform that offers rapid time to value, low admin overhead and the ability to easily adapt and evolve with changing requirements. Incorporate AI for faster ticket resolution. leverage Conversational AI to enhance self-service with automation, and quickly deploy for ESM. The platform offers highly configurable reporting and dashboards, a customizable self-service portal, and the ability to easily automate on/off-boarding, password resets, equipment replacement and more.

IT organizations want to deliver innovative business solutions, not spend time looking after infrastructure. And business users want services to be just as convenient as the ones they use in their personal lives. Our ITSM solutions give you end-to-end visibility into processes and infrastructure through a single system of record for IT. This enables you to consolidate and automate service management processes, increase efficiency, lower costs, and devote more time to innovating and creating the consumer-like self-service experience that users expect.

IBM Maximo IT in the Maximo Application Suite delivers intuitive dashboards, automated workflows and predictive analytics in a single solution, to serve as a centralized operations hub for planning, operating and optimizing your asset and facilities tasks that keep your business running.

A platform that’s easy to deploy, maintain, and upgrade, OpenText™ Service Management automates IT service management (ITSM), enterprise service management (ESM), and IT asset management (ITAM), and includes OpenText™ Aviator™ as a virtual agent.

Organise your business processes around your business objectives and not your software! OMNITRACKER adapts flexibly to your processes. The OMNITRACKER applications are added onto the modular business processes platform and completely cover typical business processes. Assemble your OMNITRACKER system using the ready-to-use modules and expand it at any time with further modules. Using the powerful OMNITRACKER tools you can configure all processes easily and even create your own applications.

BMC Helix ITSM is industry-leading service management that uses cognitive automation technologies to transform best-practice ITSM principles you’ve come to appreciate from Remedy, delivered on your choice of cloud.

IFS Enterprise Service Management software (formerly IFS assyst) unifies internal service delivery across your organization with a single solution. It streamlines processes, accelerates resolution, and connects seamlessly with IFS Cloud reducing costs, improving visibility, and delivering measurable value at every customer touchpoint. Elevate service delivery and boost efficiency with IFS ESM software, automating workflows and unifying internal services to streamline operations, improve collaboration, and better serve customers.