Unified Communications as a Service
Top Avaya Cloud Office Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Avaya Cloud Office makes it easy to connect everything—voice, video, chat, messaging, and more—to deliver effortless experiences for customers and employees at every touchpoint. And it brings together teams, resources, and insights to maximize contact center performance and experiences.

7.6

Composite
Score

+87

Emotional
Footprint

74

Reviews

Best Alternatives and Competitors to Avaya Cloud Office

Compare how Avaya Cloud Office stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Microsoft Corporation

Microsoft Teams

8.9

Composite
Score

+91

Emotional
Footprint

1200

Reviews

Reviews Say

Compared to Avaya Cloud Office, Microsoft Teams is:

More Efficient

More Respectful

More Inspiring

Worse at Support

Harder to Customize

Worse at Training

Google

Google Workspace

8.9

Composite
Score

+94

Emotional
Footprint

176

Reviews

Reviews Say

Compared to Avaya Cloud Office, Google Workspace is:

More Efficient

More Inspiring

More Respectful

More Transparent

More Reliable

Worse at Support

Zoom Video Communications Inc.

Zoom Workplace

8.9

Composite
Score

+92

Emotional
Footprint

235

Reviews

Reviews Say

Compared to Avaya Cloud Office, Zoom Workplace is:

More Efficient

More Inspiring

More Innovative

More Reliable

Worse at Support

Worse at Integrating

Zoho Corporation

Zoho Cliq

8.8

Composite
Score

+93

Emotional
Footprint

79

Reviews

Reviews Say

Compared to Avaya Cloud Office, Zoho Cliq is:

More Efficient

More Inspiring

More Transparent

Worse at Training

Harder to Use

Worse at Support

Vonage

Vonage Business Communications

8.5

Composite
Score

+96

Emotional
Footprint

49

Reviews

Reviews Say

Compared to Avaya Cloud Office, Vonage Business Communications is:

More Efficient

More Respectful

More Inspiring

More Transparent

More Caring

Worse at Training

Dialpad

Dialpad Connect

8.1

Composite
Score

+93

Emotional
Footprint

55

Reviews

Reviews Say

Compared to Avaya Cloud Office, Dialpad Connect is:

More Efficient

More Respectful

More Inspiring

More Reliable

More Transparent

Easier to Implement

Cisco Systems

Cisco Webex

8.1

Composite
Score

+88

Emotional
Footprint

228

Reviews

Reviews Say

Compared to Avaya Cloud Office, Cisco Webex is:

More Efficient

More Inspiring

Worse at Support

Harder to Use

Harder to Customize

Worse at Training

RingCentral

RingEX

7.9

Composite
Score

+90

Emotional
Footprint

71

Reviews

Reviews Say

Compared to Avaya Cloud Office, RingEX is:

More Respectful

More Efficient

More Transparent

Worse at Support

Worse at Training

Worse at Integrating

GoTo

GoToConnect

7.7

Composite
Score

+91

Emotional
Footprint

41

Reviews

Reviews Say

Compared to Avaya Cloud Office, GoToConnect is:

More Efficient

More Respectful

More Caring

More Reliable

Easier to Implement

Harder to Use

8x8

8x8 Work

7.6

Composite
Score

+85

Emotional
Footprint

42

Reviews

Reviews Say

Compared to Avaya Cloud Office, 8x8 Work is:

More Efficient

More Respectful

Less Transparent

Worse at Support

Worse at Integrating

Harder to Use

Nextiva

NextivaONE

7.6

Composite
Score

+89

Emotional
Footprint

38

Reviews

Reviews Say

Compared to Avaya Cloud Office, NextivaONE is:

More Respectful

More Efficient

More Caring

More Reliable

Harder to Use

Worse at Integrating

Alcatel-Lucent Enterprise

Rainbow by Alcatel-Lucent Enterprise

7.3

Composite
Score

+93

Emotional
Footprint

30

Reviews

Reviews Say

Compared to Avaya Cloud Office, Rainbow by Alcatel-Lucent Enterprise is:

More Efficient

More Respectful

Harder to Customize

Harder to Use

Worse at Integrating

Worse at Training

AT&T Business

AT&T Office@Hand

5.8

Composite
Score

+56

Emotional
Footprint

49

Reviews

Reviews Say

Compared to Avaya Cloud Office, AT&T Office@Hand is:

Less Caring

Less Transparent

Less Efficient

Less Respectful

Worse at Support

Harder to Customize

Most Popular Avaya Cloud Office Comparisons