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Emotional Footprint Awards 2023

Governance, Risk and Compliance


SoftwareReviews names Onspring Governance, Risk & Compliance Suite, Workiva Platform, OneTrust GRC and Security Assurance Cloud, ZenGRC Platform, and SAP Governance, Risk, Compliance (GRC), and Cybersecurity as Governance, Risk and Compliance Emotional Footprint Award Winners.


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Governance, Risk and Compliance

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Onspring Technologies

Onspring Governance, Risk & Compliance Suite

Flexible, cloud-based GRC platform from Onspring. Easily manage and share information, monitor processes in real time and create reports with improved efficiency and integrity, all within a no-code environment. Whether you’re leaving an existing platform or implementing GRC software for the first time, Onspring has the technology, transparency and service-minded approach you need to rapidly achieve your goals.

9.4

CX Score

CX
Score

+96

Net Emotional Footprint

Net Emotional
Footprint

91

Value Index

VALUE INDEX

0% Negative 96% Positive
Badge Winner
52Reviews

Workiva Inc

Workiva Platform

Control where you need it. Automation where you want it. Transparency through it all.

9.0

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

2% Negative 93% Positive
Badge Winner
20Reviews

SAP

SAP Governance, Risk, Compliance (GRC), and Cybersecurity

Automate and manage risks, controls, identities, cyber threats, and international trade across the enterprise with embedded analytics and artificial intelligence. Unify enterprise risk and control activities on a common technology platform, leveraging continuous monitoring for agile decision-making.

8.1

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

5% Negative 86% Positive
Badge Winner
34Reviews

OneTrust

OneTrust GRC and Security Assurance Cloud

The global threat landscape continues to evolve each day, bringing new and unexpected risks to people and organizations. The OneTrust GRC and Security Assurance Cloud brings resiliency to your organization and supply chain in the face of continuous cyberthreats, global crises, and natural disasters – so you can operate with confidence.

8.1

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

3% Negative 84% Positive
Badge Winner
21Reviews

Reciprocity

ZenGRC Platform

ZenGRC -- the first, easy-to-use, enterprise-grade information security solution for compliance and risk management -- offers businesses efficient control tracking, testing, and enforcement.

8.1

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

7% Negative 87% Positive
Badge Winner
23Reviews

Other Evaluated Vendors


LogicGate Inc

LogicGate Risk Cloud

The LogicGate Risk Cloud™ is an agile GRC cloud solution that combines powerful functionality with intuitive design to enhance enterprise GRC programs.

8.0

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

2% Negative 82% Positive
20Reviews

NAVEX

NAVEX IRM

Turn integrated risk management into instant risk management with our latest IRM solution. Stand up your risk management program in weeks instead of months.

7.9

CX Score

CX
Score

+78

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

5% Negative 83% Positive
25Reviews

Oracle

Oracle Enterprise Risk Management Software

Measure and meet performance objectives, cultivate a risk-management culture through transparency, and improve insight into customer behavior.

7.8

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

77

Value Index

VALUE INDEX

4% Negative 84% Positive
42Reviews

ServiceNow

ServiceNow GRC

ServiceNow GRC harnesses the ServiceNow service management platform to enhance visibility and orchestrate cross‑functional GRC processes, detect and assess risks in real time, streamline and operationalize compliance controls, and accelerate the mean time to mitigate risks.

7.8

CX Score

CX
Score

+76

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

4% Negative 80% Positive
21Reviews

IBM

IBM OpenPages with Watson

IBM® OpenPages® with IBM Watson® is an AI-driven, highly scalable governance, risk and compliance (GRC) solution that runs on any cloud with IBM Cloud Pak® for Data. Centralize siloed risk management functions within a single environment designed to help you identify, manage, monitor and report on risk and regulatory compliance, especially in today’s changing business landscape.

7.8

CX Score

CX
Score

+72

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

8% Negative 80% Positive
22Reviews

Diligent

Diligent GRC Platform

Drive better decision-making, increase transparency and integrate all your GRC data into one enterprise-wide source of truth with the Diligent GRC Platform (formerly Galvanize). Empower leaders to make more informed decisions so your organization can perform better – not just for shareholders, but for employees, stakeholders and your community.

7.4

CX Score

CX
Score

+71

Net Emotional Footprint

Net Emotional
Footprint

76

Value Index

VALUE INDEX

7% Negative 78% Positive
21Reviews

RSA

RSA Archer Insight

Archer Insight is a suite of enterprise-wide risk quantification capabilities designed to deliver risk and business leaders a complete view of enterprise risks to improve resilience and ensure achievement of its strategic goals. The solution provides business leaders with more aggregated view of risks that allows them not only to ensure compliance but ultimately to better protect their business from disruption as well as address risks related to new opportunities.

7.2

CX Score

CX
Score

+66

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

8% Negative 74% Positive
24Reviews

MetricStream

MetricStream ConnectedGRC

MetricStream ConnectedGRC empowers organizations to pursue an integrated approach to GRC and ensure collaboration between risk, compliance, audit, cybersecurity, and sustainability teams. This highly collaborative approach enables businesses to better identify, assess, manage, and mitigate strategic risks, operational and enterprise risks, IT and cyber risks, third-party risks, compliance risks, and environmental, social, and governance (ESG) risks.

6.1

CX Score

CX
Score

+53

Net Emotional Footprint

Net Emotional
Footprint

69

Value Index

VALUE INDEX

10% Negative 63% Positive
25Reviews

SAI360

SAI360

Compliance 360® is a comprehensive software solution that streamlines governance, risk, compliance and internal audit process for organizations of all sizes and geographic diversity. Compliance 360 is designed to make compliance, risk and audit management easier, less costly, and much more manageable – even for organizations in highly regulated industries.

6.0

CX Score

CX
Score

+52

Net Emotional Footprint

Net Emotional
Footprint

68

Value Index

VALUE INDEX

11% Negative 63% Positive
20Reviews

For the full list of vendors in this space, click here.

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