Emotional Footprint Awards 2023
Data Integration
SoftwareReviews names Cleo Integration Cloud, Zapier, Workato, Microsoft Azure Data Factory, Microsoft SQL Server, and AWS Glue as Data Integration Emotional Footprint Award Winners.
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Data Integration
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Cleo
Cleo Integration Cloud
Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and optimize critical ecosystem integration processes. The CIC platform brings end-to-end integration visibility across EDI, non-EDI, and API integrations that gives technical and business users the confidence to rapidly onboard trading partners, enable integration between applications, and accelerate revenue-generating business processes. On the platform, businesses have the choice of self-service, managed services, or a blended approach – ensuring complete flexibility and control over their integration strategy.
9.5
CX Score
CX
Score
+98
Net Emotional Footprint
Net Emotional
Footprint
93
Value Index
VALUE INDEX
Workato Inc
Workato
Workato is an AI-based middleware platform that enables both business and IT to integrate their apps and automate complex business workflows with security and governance. Given the massive and growing fragmentation of data, apps, and business processes in enterprises today, our mission is to help companies integrate and automate at least 10 times faster than traditional tools and at a tenth of the cost of ownership.
9.2
CX Score
CX
Score
+98
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Zapier Inc
Zapier
Zapier is the glue that connects thousands of web apps. Zaps are workflows that connect your apps, so they can work together. Zaps start with a trigger—an event in one of your apps that kicks off your workflow. Zaps automate tasks in the background, so you can focus on more important work.
9.0
CX Score
CX
Score
+89
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Amazon
AWS Glue
AWS Glue is a fully managed extract, transform, and load (ETL) service that makes it easy for customers to prepare and load their data for analytics.
8.9
CX Score
CX
Score
+98
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Microsoft Corporation
Microsoft Azure Data Factory
Azure Data Factory is Azure's cloud ETL service for scale-out serverless data integration and data transformation. It offers a code-free UI for intuitive authoring and single-pane-of-glass monitoring and management.
8.8
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Microsoft Corporation
Microsoft SQL Server
Apply intelligence across all your data with SQL Server 2019. Whether your data is structured or unstructured, query and analyze it using the data platform with industry-leading performance and security.
8.8
CX Score
CX
Score
+82
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
Other Evaluated Vendors
SAP
SAP Data Services
Unlock meaning from all of your organization’s data – structured or unstructured – with SAP Data Services. This data management software provides best-in-class functionality for data integration, quality, cleansing, and more. Ensure end-to-end support for growing data quality needs across users and data types with AI-driven automation.
8.3
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Salesforce.com Inc
Mulesoft Anypoint Platform
Anypoint Platform is a unified, highly productive, hybrid integration platform that creates an application network of apps, data and devices with API-led connectivity.
8.3
CX Score
CX
Score
+89
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
Talend
Talend Data Fabric
Talend offers robust data integration in an open and scalable architecture to maximize its value to your business. Simple, graphical tools and wizards get you up and running quickly with native code generation and Continuous Delivery capabilities that streamline development.
8.1
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Boomi Inc
Boomi
Seamlessly connect applications, data, and people, across your business and partner ecosystem.
8.1
CX Score
CX
Score
+85
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
Fivetran Inc
Fivetran
Allow your analysts to query any data set at any time. Fivetran automated data integration is built on a fully managed ELT architecture that delivers zero-maintenance pipelines and ready-to-query schemas.
8.0
CX Score
CX
Score
+79
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Altova GmbH
Altova MapForce
Altova MapForce offers unparalleled power and flexibility for advanced data mapping, conversion, and transformation.
8.0
CX Score
CX
Score
+72
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
Celigo Inc
Celigo Integration Platform
The Celigo Integration Platform (iPaaS) enables business teams to self-serve while providing best practices and governance at cloud scale.
7.8
CX Score
CX
Score
+72
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Oracle
Oracle Data Integrator
Oracle Data Integrator (ODI) is a best-of-breed data integration platform focused on fast bulk data movement and handling complex data transformations. It is the strategic data integration platform for Oracle.
7.5
CX Score
CX
Score
+81
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
SnapLogic
SnapLogic Intelligent Integration Platform
The SnapLogic Intelligent Integration platform is a powerful and flexible platform that meets a variety of integration needs, all with a unified user interface that is powered by Iris AI. Our no code and low code approach provides maximum productivity from integration specialists to citizen integrators to ad-hoc integrators.
7.2
CX Score
CX
Score
+82
Net Emotional Footprint
Net Emotional
Footprint
77
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
