Workato Logo Award Winner Product Badge
Workato Logo Award Winner Product Badge
Workato Inc

Workato

8.3 / 10
Category
Workato
8.3 / 10

What is Workato?

Workato is an AI-based middleware platform that enables both business and IT to integrate their apps and automate complex business workflows with security and governance. Given the massive and growing fragmentation of data, apps, and business processes in enterprises today, our mission is to help companies integrate and automate at least 10 times faster than traditional tools and at a tenth of the cost of ownership.

Company Details


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Awards & Recognition

Workato won the following awards in the Data Integration category

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Workato Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workato.

88 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workato?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 83

Real Time Integration

85

Data Virtualization

85

API Management and Orchestration

85

Batch Integration

85

iPaaS

84

Metadata Management

84

Synchronization and Replication

84

Data Security

84

Multi Channel Support

81

Data Quality Profiling and Cleansing

80

Administrative Features

80

Vendor Capability Ratings

Average 83

Breadth of Features

100

Ease of Customization

100

Ease of Data Integration

100

Ease of Implementation

100

Ease of IT Administration

100

Product Strategy and Rate of Improvement

100

Quality of Features

100

Usability and Intuitiveness

100

Vendor Support

100

Availability and Quality of Training

97

Business Value Created

97

Workato Reviews

Vaibhav D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Unleashing Workato's Power

Likeliness to Recommend

9 / 10

What differentiates Workato from other similar products?

Workato's design in the cloud means you don't have to handle stuff on your own computer. It's accessible from anywhere, making it easy to grow as your needs increase.

What is your favorite aspect of this product?

Workato puts the power in the hands of everyday business users, not just tech experts, letting them create and control automated workflows.

What do you dislike most about this product?

Workato keeps changing and getting better, which is good, but it means that sometimes businesses have to adjust their automation processes and scripts when new things are added.

What recommendations would you give to someone considering this product?

Use Workato's smart automation tools to find chances for automation, make workflows work better, and let it automatically do tasks by learning from the data and patterns it sees.

Pros

  • Continually Improving Product
  • Inspires Innovation
  • Caring
  • Respectful

Neha R.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

Its AI powered features make it more easy to use

Likeliness to Recommend

8 / 10

What differentiates Workato from other similar products?

Low code and AI enabled

What is your favorite aspect of this product?

Low code Cost

What do you dislike most about this product?

Can have more features as compared to MuleSoft

What recommendations would you give to someone considering this product?

Easy to use and powerful features

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ashish C.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Workato: The Business Process Intermediary

Likeliness to Recommend

9 / 10

What differentiates Workato from other similar products?

Two of Workato's main rivals are Zapier and If This Then That. But, while these tools are useful, they can't compare to Workato in terms of intricacy or the ability to tailor an integration to a specific business need. Workato is superior for enterprise-level integrations because it has additional security and governance features.

What is your favorite aspect of this product?

My biggest challenge has always been automating elaborate processes and coordinating multiple programmes. Workato, however, has completely changed the game for me. I was able to easily automate processes and streamline the integration of my company apps with their AI-based middleware platform. Workato's built-in security and governance mechanisms have guaranteed the integrity and legality of my data.

What do you dislike most about this product?

While I like using Workato, I do wish there were more ways to personalise the interface. There are instances when I feel constrained by the platform's capabilities.

What recommendations would you give to someone considering this product?

My company uses Workato and I cannot speak highly enough of it as an automation and integration solution. Its security and governance features keep your data safe and in compliance at all times, and its AI-based middleware platform provides unmatched integration possibilities. Despite its less-than-intuitive interface, Workato is indispensable for any enterprise's integration needs thanks to its flexible configuration choices and powerful workflows.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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