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Zapier Logo Award Winner Product Badge
Zapier Inc

Zapier

8.9 / 10
Category
Zapier
8.9 / 10

What is Zapier?

Zapier is the glue that connects thousands of web apps. Zaps are workflows that connect your apps, so they can work together. Zaps start with a trigger—an event in one of your apps that kicks off your workflow. Zaps automate tasks in the background, so you can focus on more important work.

Company Details


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Awards & Recognition

Zapier won the following awards in the Data Integration category

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Zapier Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zapier.

90 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zapier?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Saves Time
  • Trustworthy

Feature Ratings

Average 84

iPaaS

89

Data Virtualization

88

Real Time Integration

87

Data Security

87

Synchronization and Replication

86

Data Quality Profiling and Cleansing

85

API Management and Orchestration

85

Metadata Management

85

Exception Handling and Notifications

84

Batch Integration

83

Administrative Features

83

Vendor Capability Ratings

Average 85

Ease of Data Integration

95

Quality of Features

93

Breadth of Features

92

Ease of IT Administration

92

Ease of Customization

91

Product Strategy and Rate of Improvement

91

Ease of Implementation

88

Availability and Quality of Training

87

Usability and Intuitiveness

85

Business Value Created

84

Vendor Support

78

Zapier Reviews

Thong K.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Easy to use, quick to deploy integrations

Likeliness to Recommend

10 / 10

What differentiates Zapier from other similar products?

Zapier is the best platform to implement quick and easy integrations with multiple applications with no coding knowledge required.

What is your favorite aspect of this product?

The fact that anyone can use it to automate business processes at little cost.

What do you dislike most about this product?

Although there are a large number of integration endpoints and options, there is always room to increase the number of applications that are available for integration.

What recommendations would you give to someone considering this product?

Zapier is a perfect solution to start with for quick integrations that you may not have access to. It requires no coding knowledge and is little to no cost. The interface is very intuitive and allows for trial and error effortlessly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2024

Easy to use and integrated almost any tool!

Likeliness to Recommend

10 / 10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Varun C.

  • Role: Consultant
  • Industry: Media
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Automates thousands of tasks with easily.

Likeliness to Recommend

10 / 10

What differentiates Zapier from other similar products?

Automation Easy Configuration  There are multiple native integrations. It makes it simple to duplicate Zaps.

What is your favorite aspect of this product?

It is easy to integrate Google Calendar with Jira by using Zapier. It is easy to integrate Excel sheet data into Notion by using Zapier.

What do you dislike most about this product?

You have to dedicate time to debugging. It need a smartphone app to monitor activities and turn automations on and off.

What recommendations would you give to someone considering this product?

Unlimited Automation

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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