Home > Awards > Low-Code Business Process Management

Emotional Footprint Awards 2022

Low-Code Business Process Management


SoftwareReviews names ServiceNow App Engine, Nintex, and Pega Low-Code BPM as Low-Code Business Process Management Emotional Footprint Award Winners.


View Category

Low-Code Business Process Management

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

Download Now

30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


ServiceNow

ServiceNow App Engine

Maximize efficiency across the enterprise with visual process maps that help you identify bottlenecks and streamline work.

8.9

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

3% Negative 92% Positive
Badge Winner
37Reviews

Nintex

Nintex

Manage, automate, and optimize your processes with the Nintex Platform to quickly and intelligently transform your business.

8.5

CX Score

CX
Score

+82

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

4% Negative 86% Positive
Badge Winner
24Reviews

Pegasystems Inc.

Pega Low-Code BPM

Improve efficiency, visibility, and agility of critical business processes. Build flexible and easy-to-use business solutions that help your business innovate and differentiate in a fast-changing market. Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change® technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.

8.4

CX Score

CX
Score

+83

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

4% Negative 87% Positive
Badge Winner
18Reviews

Other Evaluated Vendors


Appian

Appian Low-Code Automation

Appian provides a leading low-code automation software development platform that enables organizations to rapidly develop powerful and unique applications. The applications created on Appian’s platform help companies drive digital transformation and competitive differentiation. For more information, visit www.appian.com.

8.3

CX Score

CX
Score

+84

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

2% Negative 86% Positive
13Reviews

Microsoft

Microsoft Power Apps

Use Power Automate, a powerful, built-in workflow engine. Quickly automate your workflows, enable business logic to simplify app building, and model your processes across connected data sources and services.

8.3

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

6% Negative 87% Positive
17Reviews

Bizagi

Bizagi Automation

Take process-applications built in Bizagi Studio and run on any device across the enterprise. With Bizagi's business process automation software you can manage every process on one business friendly and flexible platform without the need for code.

8.2

CX Score

CX
Score

+84

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

4% Negative 88% Positive
13Reviews

Salesforce.com Inc

Salesforce Lightning Flow

Lightning Flow is a new Lightning Platform service that empowers any business to create and extend the power of process automation to any customer or employee experience.

7.9

CX Score

CX
Score

+77

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

7% Negative 84% Positive
23Reviews

Mendix Tech BV

Mendix

Mendix is the low-code application development platform that allows you to go live sooner and get to success faster.

7.6

CX Score

CX
Score

+72

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

8% Negative 80% Positive
11Reviews

OutSystems

OutSystems

OutSystems is the most complete full-stack application development platform. Using high-productivity, connected, and AI-assisted tools, developers can build and deploy a full range of applications — from consumer apps to critical business systems — fast, right, and for the future.

7.4

CX Score

CX
Score

+75

Net Emotional Footprint

Net Emotional
Footprint

74

Value Index

VALUE INDEX

10% Negative 85% Positive
15Reviews

Betty Blocks

Betty Blocks

With the Betty Blocks no-code application development platform anyone can build gorgeous looking and powerful applications that impact the business immediately.

5.9

CX Score

CX
Score

+57

Net Emotional Footprint

Net Emotional
Footprint

61

Value Index

VALUE INDEX

13% Negative 70% Positive
15Reviews

For the full list of vendors in this space, click here.

Contact Us

* Starred fields are required

Or, email us at hello@softwarereviews.com