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Emotional Footprint Awards 2022

Enterprise Mobile Management


SoftwareReviews names Miradore, Jamf Pro, and Meraki MDM as Enterprise Mobile Management Emotional Footprint Award Winners.


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Enterprise Mobile Management

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Miradore

Miradore

Miradore is a cloud-based MDM platform that enables you to manage Android, Apple, and Windows devices smarter. With Miradore, you can stay up to date with your device fleet, automate device management across multiple operating systems, distribute business-critical apps, secure your company data, and provide remote support to your device users. Miradore has all the powerful features for efficient Android, Apple, and Windows management in a single, easy-to-use platform that scales to your needs.

8.9

CX Score

CX
Score

+92

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

1% Negative 93% Positive
Badge Winner
20Reviews

Jamf

Jamf Pro

For Mac, iPad or iPhone, use Jamf Pro to automatically enroll devices into management, distribute apps and content, enforce security settings, and manage configurations: all over-the-air. Whether you want to fully provision your devices in IT or allow your end users to set it up on their own and access approved resources Self Service, Jamf Pro can make it simple and sustainable.

8.8

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

3% Negative 91% Positive
Badge Winner
95Reviews

Cisco Systems

Meraki MDM

Build the bridge between cloud and network security with Meraki MDM

8.7

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

2% Negative 91% Positive
Badge Winner
52Reviews

Other Evaluated Vendors


Hexnode

Hexnode MDM

Mobile Device Management solution from Hexnode helps companies get the most out of Enterprise Mobility. With a user-centric approach, the management process is streamlined throughout the entire device life cycle – from enrollment up until the device retirement.

8.6

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

2% Negative 93% Positive
13Reviews

Microsoft Corporation

Microsoft Intune

Simplify modern workplace management and achieve digital transformation with Microsoft Intune. Create the most productive Microsoft 365 environment for users to work on devices and apps they choose, while protecting data.

8.5

CX Score

CX
Score

+86

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

2% Negative 88% Positive
86Reviews

VMware, Inc.

VMware Workspace ONE

VMware Workspace ONE is an intelligence-driven digital workspace platform that enables you to simply and securely deliver and manage any app on any device, anywhere.

8.1

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

3% Negative 83% Positive
25Reviews

Ivanti

Ivanti Neurons for MDM

Ivanti Neurons for MDM enables secure access to data and apps on any device across your Everywhere Workplace.

8.1

CX Score

CX
Score

+82

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

3% Negative 85% Positive
29Reviews

Scalefusion

Scalefusion

Scalefusion (Formerly MobiLock Pro) is an industry-leading Mobile Device Management Solution that allows organizations to secure and manage employee-owned (BYOD) and company-owned devices. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with Scalefusion InterOps.

7.4

CX Score

CX
Score

+68

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

4% Negative 72% Positive
12Reviews

AT&T Inc.

AT&T Business Mobility-as-a-Service

Control, maintain, and protect your mobile devices, applications, and services. Improve productivity. And meet your growing employee demands for anytime, anywhere access to information and service—with AT&T Enterprise Mobility Management.

7.2

CX Score

CX
Score

+68

Net Emotional Footprint

Net Emotional
Footprint

76

Value Index

VALUE INDEX

9% Negative 77% Positive
22Reviews

Citrix Systems, Inc.

Citrix Endpoint Management

XenMobile delivers mobile device management (MDM), mobile application management (MAM) and enterprise-grade productivity apps in one comprehensive solution. XenMobile enhances the user experience on BYO or corporate devices without compromising security.

7.2

CX Score

CX
Score

+65

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

10% Negative 75% Positive
53Reviews

BlackBerry Limited

BlackBerry Enterprise Mobility Management

Unparalleled security, scalability and lowest total cost of ownership enable breakthrough mobile possibilities.

6.9

CX Score

CX
Score

+60

Net Emotional Footprint

Net Emotional
Footprint

76

Value Index

VALUE INDEX

9% Negative 69% Positive
10Reviews

IBM

IBM MaaS360

MaaS360 is an enterprise mobility management (EMM) platform that enables IT to deliver end-to-end security and management through the implementation of mobile device management, mobile application management, mobile content management, secure mail, secure browser, mobile expense management and laptop management.

6.6

CX Score

CX
Score

+58

Net Emotional Footprint

Net Emotional
Footprint

72

Value Index

VALUE INDEX

12% Negative 70% Positive
84Reviews

For the full list of vendors in this space, click here.

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