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AT&T Business Mobility-as-a-Service

Composite Score

6.1 /10

CX Score

6.2 /10

26 Reviews Write a Review

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What is AT&T Business Mobility-as-a-Service?

Control, maintain, and protect your mobile devices, applications, and services. Improve productivity. And meet your growing employee demands for anytime, anywhere access to information and service—with AT&T Enterprise Mobility Management.

Company Details

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Awards & Recognition

AT&T Business Mobility-as-a-Service won the following awards in the Enterprise Mobile Management category

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1 Top Rated Capabilities

0 Top Rated Features

2023

2 Top Rated Capabilities

2 Top Rated Features

2022

AT&T Business Mobility-as-a-Service Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AT&T Business Mobility-as-a-Service.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

73 Likeliness to Recommend

1
Since last award

83 Plan to Renew

2
Since last award

72 Satisfaction of Cost Relative to Value

9
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+65 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AT&T Business Mobility-as-a-Service?

15% Negative

6% Neutral

79% Positive

Pros

Acts with Integrity
Reliable
Effective Service
Saves Time

Cons

Less Generous

Feature Ratings

Average 71

Integration with ITSM and ITAM Tools

Location Services

Mobile Productivity

Reporting

User Privacy

Security Management

Single Pane of Glass

Expense Management

Content Management

Application Management

Mobile Device Management

Vendor Capability Ratings

Average 70

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Ease of Implementation

Breadth of Features

Vendor Support

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

AT&T Business Mobility-as-a-Service Reviews

Chetan S.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2024

Outdated and not a stand alone MDM Provider

Likeliness to Recommend

3 /10

What differentiates AT&T Business Mobility-as-a-Service from other similar products?

They offer MDM as an add-on service but they are not full fledged MDM provider.

What is your favorite aspect of this product?

Can have same business agents for both telecom expense and MDM.

What do you dislike most about this product?

They are not full-fledged MDM provider.

What recommendations would you give to someone considering this product?

Go with them only if it's not a critical requirement.

Pros

Acts with Integrity
Caring

Cons

Commodity Features
Slower Product Innovation
Less Reliable

Franklin K.

Role: Sales Marketing
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2026

Has more features and easy to configure

Likeliness to Recommend

9 /10

What differentiates AT&T Business Mobility-as-a-Service from other similar products?

AT&T Business Mobility has the good policy that can be grouped into categories that makes it easy to configure devices depending on groups and devices which is more easy and simplified way to enrol devices

What is your favorite aspect of this product?

The solution has the QR Method configurations that makes it easy to configure devices using the QR code other than the lengthy steps and also customer support is very limited

What do you dislike most about this product?

Have not seen any issue with the solution yet and works very well while configured on devices with even limited internet connections

What recommendations would you give to someone considering this product?

I would recommend the solution

Pros

Performance Enhancing
Enables Productivity
Unique Features
Client Friendly Policies

Nansubuga M.

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2026

It is more scalable and affordable to use

Likeliness to Recommend

9 /10

What differentiates AT&T Business Mobility-as-a-Service from other similar products?

It is more stable where have not seen any issue with the solution, works well for me and does not require any technical issue to use

What is your favorite aspect of this product?

Have not seen any downtime in the software, work well even when connected to a poor internet connection and ease of deployment

What do you dislike most about this product?

No issue yet though pricing of the solution can be reduced to enable SMEs to use the solution

What recommendations would you give to someone considering this product?

I would recommend the tool

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

AT&T Business Mobility-as-a-Service

What is AT&T Business Mobility-as-a-Service?

Company Details

Need Assistance?

Awards & Recognition

AT&T Business Mobility-as-a-Service Ratings

73 Likeliness to Recommend

1 Since last award

83 Plan to Renew

2 Since last award

72 Satisfaction of Cost Relative to Value

9 Since last award

Emotional Footprint Overview

+65 Net Emotional Footprint

How much do users love AT&T Business Mobility-as-a-Service?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Integration with ITSM and ITAM Tools The ability to integrate with ITSM tools for incident management, service request management, asset management, and patch management.

Location Services Ability to selectively apply policies or to distribute applications based on the device’s location.

Mobile Productivity How well the solution integrates with business processes, integrates with mobile applications, and enables the user to be securely empowered on mobile devices.

Reporting The ability of IT to generate useful reports about mobile devices and mobility services.

User Privacy How well the solution ensures that the user’s personal data and personal apps are separate from corporate data and corporate management.

Security Management The ability to deploy security settings to iOS and Android devices, either corporate-issued or personally-owned.

Single Pane of Glass Managing multiple devices and operating systems from the same portal.

Expense Management Includes reporting and alerting on usage and roaming, application-level data usage, and split billing for voice and/or data.

Content Management Able to separate work content and work email from personal content, and able to manage the content within the work container.

Application Management The ability to deploy applications to any managed device, and then to containerize those applications and manage the data within.

Mobile Device Management The ability to deploy management settings to iOS and Android devices, either corporate-issued or personally-owned.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

AT&T Business Mobility-as-a-Service Reviews

Chetan S.

Outdated and not a stand alone MDM Provider

Likeliness to Recommend

Pros

Cons

Franklin K.

Has more features and easy to configure

Likeliness to Recommend

Pros

Nansubuga M.

It is more scalable and affordable to use

Likeliness to Recommend

Pros

1
Since last award

2
Since last award

9
Since last award

Feature Ratings

Integration with ITSM and ITAM Tools

Location Services

Mobile Productivity

Reporting

User Privacy

Security Management

Single Pane of Glass

Expense Management

Content Management

Application Management

Mobile Device Management

Vendor Capability Ratings

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Ease of Implementation

Breadth of Features

Vendor Support

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration

Quality of Features

Usability and Intuitiveness