Emotional Footprint Awards 2021

Strategic Sourcing


SoftwareReviews names Scanmarket, Jaggaer Sourcing, and Vortal as Strategic Sourcing Emotional Footprint Award Winners.


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Strategic Sourcing

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Scanmarket

Scanmarket

Scanmarket is one of few strategic sourcing solution providers capable of delivering innovative yet user-friendly quality technology, combined with solid execution, support & services

9.3

CX Score

CX
Score

+97

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

0% Negative 97% Positive
Badge Winner
13Reviews

JAGGAER Inc

Jaggaer Sourcing

Putting you on the path to savings & efficiency with a robust platform to manage all your sourcing processes.

8.9

CX Score

CX
Score

+95

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

1% Negative 96% Positive
Badge Winner
11Reviews

Vortal

Vortal

VORTAL is an international leading eSourcing and eProcurement platform for the public and private sector, which connects thousands of buyers with an international network of qualified suppliers.

8.7

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

0% Negative 94% Positive
Badge Winner
12Reviews

Other Evaluated Vendors


Xeeva Inc

Xeeva

Operationalize your sourcing environment by fostering competition, encouraging value-add from your suppliers and delivering truly sustainable results.

8.6

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

3% Negative 91% Positive
11Reviews

Workday, Inc.

Scout RFP

Scout RFP, a Workday company, gives you an intuitive strategic sourcing application that covers everything from project intake to RFx and contracts to supplier management.

8.6

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

0% Negative 91% Positive
12Reviews

Oracle E-Business Suite

Oracle Sourcing Cloud

Oracle Sourcing is the enterprise application that drives more and better sourcing through online collaboration and negotiation. It is a key component of Oracle Advanced Procurement, the integrated suite that can dramatically cut all supply management costs. Because strategic sourcing is typically time-consuming and complex, few organizations are able to exploit all available sourcing opportunities. Oracle Sourcing increases the sourcing bandwidth of procurement professionals, so they can exploit many more savings opportunities and capture more value from each.

8.3

CX Score

CX
Score

+82

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

4% Negative 86% Positive
21Reviews

SAP

SAP Ariba

Discover qualified suppliers, speed up your sourcing cycles, and create the most competitive, best-value agreements for rapid, sustainable savings.

8.3

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

5% Negative 85% Positive
24Reviews

Ivalua Inc

Ivalua Strategic Sourcing

The Ivalua Strategic Sourcing solution provides a comprehensive, intuitive and collaborative toolset to automate sourcing of 100% of your spend no matter how simple or complex, tactical or strategic the sourcing process is.

8.0

CX Score

CX
Score

+82

Net Emotional Footprint

Net Emotional
Footprint

77

Value Index

VALUE INDEX

4% Negative 85% Positive
12Reviews

Coupa Software Inc

Coupa Strategic Sourcing Management

Uncover new sourcing opportunities. Consolidate your spend. Choose the right suppliers. Turn paper savings into cash savings with every purchase.

7.0

CX Score

CX
Score

+61

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

10% Negative 72% Positive
17Reviews

GEP Worldwide

GEP SMART Procurement Software

GEP is one of the leading providers of strategic sourcing services in the world. Every year, we help hundreds of organizations save billions in spend. Staffed by experienced category specialists, our sourcing teams get sustainable results fast – real results that improve the bottom line and create competitive advantage.

6.9

CX Score

CX
Score

+68

Net Emotional Footprint

Net Emotional
Footprint

69

Value Index

VALUE INDEX

6% Negative 75% Positive
15Reviews

For the full press release, click here. For the full list of vendors in this space, click here.

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