Emotional Footprint Awards 2021

Security Incident and Event Management


SoftwareReviews names LogPoint, Fortinet FortiSIEM, Splunk Enterprise, and IBM QRadar as Security Incident and Event Management Emotional Footprint Award Winners.


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Security Incident and Event Management

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


LogPoint

LogPoint

LogPoint enables organizations to convert data into actionable intelligence, improving their cybersecurity posture and creating immediate business value. Our Modern SIEM, UEBA and Automation and Incident Response solutions, simple licensing model and market-leading support organization empowers our customers to build, manage and effectively transform their businesses.

9.3

CX Score

CX
Score

+95

Net Emotional Footprint

Net Emotional
Footprint

91

Value Index

VALUE INDEX

1% Negative 96% Positive
Badge Winner
24Reviews

Fortinet

Fortinet FortiSIEM

FortiSIEM – Fortinet’s Multivendor Security Incident and Events Management solution brings it all together. Visibility, Correlation, Automated Response and Remediation in a single, scalable solution.

8.9

CX Score

CX
Score

+92

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

2% Negative 95% Positive
Badge Winner
34Reviews

Splunk

Splunk Enterprise

Splunk Enterprise makes it simple to collect, analyze and act upon the untapped value of the big data generated by your technology infrastructure, security systems and business applications—giving you the insights to drive operational performance and business results.

8.6

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

1% Negative 89% Positive
Badge Winner
61Reviews

IBM

IBM QRadar

IBM® Security QRadar® SIEM consolidates log source event data from thousands of devices endpoints and applications distributed throughout a network. It performs immediate normalization and correlation activities on raw data to distinguish real threats from false positives.

8.4

CX Score

CX
Score

+85

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

3% Negative 88% Positive
Badge Winner
43Reviews

Other Evaluated Vendors


LogRhythm

LogRhythm NextGen SIEM Platform

You need deep, real-time visibility into your entire IT environment to defend your organization from today’s threats. LogRhythm analyzes all of your forensic data. It fills gaps with endpoint and network sensors. With LogRhythm, you get the intelligence and tools you need to protect your network.

8.1

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

2% Negative 82% Positive
19Reviews

SolarWinds

SolarWinds Security Event Manager (SEM)

Find attacks and demonstrate compliance immediately. Receive actionable data in less time with a turnkey SIEM. Log & Event Manager is an all-in-one solution deployed as a hardened virtual appliance with built-in rules, filters, and reports.

8.1

CX Score

CX
Score

+78

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

5% Negative 83% Positive
39Reviews

RSA

RSA NewWitness Platform

RSA Advanced SOC platform helps security teams be more effective in rapidly detecting, visualizing, and responding to threats in real-time or over a continuum beyond traditional point solutions.

8.0

CX Score

CX
Score

+76

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

4% Negative 80% Positive
25Reviews

AT&T Cybersecurity

AT&T Cybersecurity Unified Security Management (USM)

We founded AT&T Cybersecurity to help organizations of all shapes and sizes achieve world-class security without the headaches and huge expense of other solutions. And we are passionate about our mission.

7.8

CX Score

CX
Score

+74

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

6% Negative 79% Positive
18Reviews

McAfee

McAfee Enterprise Security Manager

As the foundation of our security information and event management (SIEM) solution, McAfee Enterprise Security Manager delivers the performance, actionable intelligence, and real-time situational awareness required for organizations to identify, understand, and respond to stealthy threats, while the embedded compliance framework simplifies compliance.

7.8

CX Score

CX
Score

+75

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

6% Negative 81% Positive
198Reviews

For the full press release, click here. For the full list of vendors in this space, click here.

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