Emotional Footprint Awards 2021

Privacy Program Management


SoftwareReviews names Proteus NextGen Data Privacy, Smart Global Privacy, and OneTrust Privacy Management Platform as Privacy Program Management Emotional Footprint Award Winners.


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Privacy Program Management

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Proteus-Cyber

Proteus NextGen Data Privacy

Market leading Proteus® GDPReady™ is the first instance of the Proteus® NextGen Data Privacy™, a multi-standard privacy platform. It already supports the GDPR and California Consumer Privacy Act (CCPA) processes on one platform and is able to include future privacy standards as they emerge. In-built templated articles provide the DPO with a ready-made suite of tools to model business processes, define what sensitive data exists and where it is, and perform multi-phase Data Privacy Impact Assessments.

8.9

CX Score

CX
Score

+96

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

0% Negative 96% Positive
Badge Winner
24Reviews

Smart Global Governance

Smart Global Privacy

Your intuitive and automated privacy compliance software that will minimize your effort, time and compliance costs, regardless of your level of compliance.

8.7

CX Score

CX
Score

+92

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

1% Negative 94% Positive
Badge Winner
25Reviews

OneTrust

OneTrust Privacy Management Platform

OneTrust is the #1 most widely used privacy, security and third-party risk technology platform trusted by more than 3,000 companies to comply with the CCPA, GDPR, ISO27001 and hundreds of the world’s privacy and security laws. OneTrust's three primary offerings include OneTrust Privacy Management Software, OneTrust PreferenceChoice™ consent and preference management software and OneTrust Vendorpedia™ third-party risk management software and vendor risk exchange.

8.3

CX Score

CX
Score

+86

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

1% Negative 88% Positive
Badge Winner
24Reviews

Other Evaluated Vendors


SAS Institute Inc.

SAS Personal Data Protection

Not only do customers and employees depend on you to protect their personal data, but certain regulations – including the General Data Protection Regulation (GDPR) – require you to do so to avoid harsh penalties. That’s why having the right technology in place is so important. SAS helps you with every step of the process, from gaining access to data sources to auditing the results.

8.1

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

5% Negative 86% Positive
42Reviews

Informatica LLC

Informatica Data Governance & Compliance Solution for GDPR

Informatica’s Data Governance & Compliance solution for GDPR helps you engage with key functions across business, IT, and data security to govern all types of data—cloud, on-premises, and big data—for GDPR compliance efforts. Our solution helps you on your path to compliance by identifying, defining, governing, and mastering data.

7.8

CX Score

CX
Score

+78

Net Emotional Footprint

Net Emotional
Footprint

77

Value Index

VALUE INDEX

4% Negative 82% Positive
41Reviews

TrustArc

TrustArc Privacy Management Platform

The TrustArc Privacy Management Platform is a SaaS solution designed to help manage compliance for privacy regulations, including the GDPR. The platform manages data inventory / mapping, risk and vendor assessments, PIAs / DPIAs, cookie consent, direct marketing consent, individual rights, and TRUSTe certifications. Select the modules you need, and add more at any time. Optional consulting and managed services are available to help with implementation and ongoing operations.

7.7

CX Score

CX
Score

+75

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

3% Negative 78% Positive
17Reviews

Proofpoint

Proofpoint Data Discover

Mitigate insider threats, reduce the impact of breaches, and comply with regulations. Accurately discover, monitor and protect sensitive data on file shares, data stores and SharePoint sites.

7.6

CX Score

CX
Score

+76

Net Emotional Footprint

Net Emotional
Footprint

75

Value Index

VALUE INDEX

4% Negative 80% Positive
42Reviews

Veritas

Veritas GDPR Solution

The Veritas General Data Protection Regulation (GDPR) solution combines market-leading technologies and the expertise of our Professional Services advisors to lead you toward compliance.

7.4

CX Score

CX
Score

+71

Net Emotional Footprint

Net Emotional
Footprint

77

Value Index

VALUE INDEX

9% Negative 79% Positive
16Reviews

TrustArc

Nymity GDPR Solutions

Empower your privacy office with the tools they need for the upcoming EU General Data Protection Regulation. Nymity’s suite of GDPR solutions enable organisations to plan, implement, maintain and demonstrate GDPR compliance based on their priorities and program maturity.

7.2

CX Score

CX
Score

+71

Net Emotional Footprint

Net Emotional
Footprint

72

Value Index

VALUE INDEX

1% Negative 72% Positive
11Reviews

Varonis Systems

Varonis GDPR Patterns

Varonis protects your most sensitive information from insider threats.

7.1

CX Score

CX
Score

+70

Net Emotional Footprint

Net Emotional
Footprint

73

Value Index

VALUE INDEX

8% Negative 78% Positive
40Reviews

BigID

BigID

BigID provides the centralized view into personal and private data distributed across data repositories required in order to meet EU GDPR requirements.

6.9

CX Score

CX
Score

+67

Net Emotional Footprint

Net Emotional
Footprint

72

Value Index

VALUE INDEX

8% Negative 76% Positive
29Reviews

For the full list of vendors in this space, click here.

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