Emotional Footprint Awards 2021

Contract Discovery and Analytics


SoftwareReviews names eBrevia, Kira Contract Analysis, and DocuSign Insight as Contract Discovery and Analytics Emotional Footprint Award Winners.


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Contract Discovery and Analytics

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

Buyer's Guide View Preview

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


eBrevia

eBrevia

eBrevia uses advanced machine learning and AI to extract key information from current and legacy contracts within minutes. Ensure that key contractual data and commitments are not missed while gaining insights into your relationships with customers, vendors, partners, and third parties. Minimize your risks, uncover hidden costs and opportunities, and make better informed business decisions.

8.7

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

1% Negative 92% Positive
Badge Winner
11Reviews

Kira Systems

Kira Contract Analysis

Gain visibility into contract repositories within minutes. Automatically extract and summarize any provision from virtually any contract. Uncover insights faster than you thought possible. When you need to know what your contracts say, there's no reason to be in the dark.

7.9

CX Score

CX
Score

+83

Net Emotional Footprint

Net Emotional
Footprint

76

Value Index

VALUE INDEX

3% Negative 86% Positive
Badge Winner
14Reviews

Docusign Inc

DocuSign Insight

DocuSign Insight (previously Seal Software) and is helping companies solve problems across a wide range of use cases. From strategic M&A initiatives to tactical projects DocuSign Insight provides a faster time to value than manual processes and traditional contract management tools alone.

7.9

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

3% Negative 84% Positive
Badge Winner
11Reviews

Other Evaluated Vendors


Icertis Inc

Icertis Contract Management

The Icertis Contract Management (ICM) platform is the leading contract management solution in the cloud. ICM’s easy-to-use, intelligent, enterprise-wide contract management software transforms the foundation of commerce by turning contracts into valuable corporate assets. The Icertis platform has powerful features that address all types of contracts, throughout the entire contract lifecycle, across the enterprise.

7.6

CX Score

CX
Score

+75

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

7% Negative 82% Positive
45Reviews

SirionLabs

SirionLabs

The Sirion platform significantly reduces the cost of supplier governance by automating complex procedures across key governance disciplines of contract, performance, financial, relationship, and risk management. Advanced process automation cultivates trust, transparency, and authenticity in sourcing transactions and strengthens buyer-supplier relationships, reduces value leakage, and deepens performance insights.

7.4

CX Score

CX
Score

+76

Net Emotional Footprint

Net Emotional
Footprint

73

Value Index

VALUE INDEX

5% Negative 81% Positive
13Reviews

Vaultedge

Vaultedge

Vaultedge is a legal technology company. Vaultedge helps Law Firms and Enterprises improve margins and win more business by automating Contract Analysis using artificial intelligence.

7.4

CX Score

CX
Score

+71

Net Emotional Footprint

Net Emotional
Footprint

77

Value Index

VALUE INDEX

5% Negative 77% Positive
14Reviews

For the full list of vendors in this space, click here.

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