Vaultedge Customer Reviews 2023

What is Vaultedge?

Vaultedge is a legal technology company. Vaultedge helps Law Firms and Enterprises improve margins and win more business by automating Contract Analysis using artificial intelligence.

Company Details

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Awards & Recognition

Vaultedge won the following awards in the Contract Discovery and Analytics category

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3 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2023

4 Top Rated Capabilities

6 Top Rated Features

2022

Vaultedge Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Vaultedge.

79 Likeliness to Recommend

100 Plan to Renew

73 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+71 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Vaultedge?

0% Negative

25% Neutral

75% Positive

Pros

Respectful
Helps Innovate
Acts with Integrity
Reliable

Cons

Leverages Incumbent Status
Vendor Friendly Policies

Feature Ratings

Average 77

Custom Search

84

Intelligent T&C Extraction

81

Optical Character Recognition

80

Intelligent Contract Discovery

80

Intelligent Recommendations

79

3rd Party Integration

78

Configurable Access Controls

75

Smart Filters

75

Trainable System

74

Phase Analysis

73

AI Powered Analysis

72

Vendor Capability Ratings

Average 77

Ease of IT Administration

94

Quality of Features

91

Ease of Data Integration

80

Product Strategy and Rate of Improvement

77

Breadth of Features

75

Usability and Intuitiveness

65

Ease of Implementation

64

Ease of Customization

63

Availability and Quality of Training

58

Vendor Support

49

Business Value Created

40

Vaultedge Reviews

Gregory P.

Role: Information Technology
Industry: Government
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2020

Thorough features. Great results.

Likeliness to Recommend

10 / 10

What differentiates Vaultedge from other similar products?

Ease of use

What is your favorite aspect of this product?

User friendly and effective Optical reading and results

What do you dislike most about this product?

Nothing comes to mind

What recommendations would you give to someone considering this product?

Try it and you'll see immediate results

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ryan G.

Role: Information Technology
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2020

This product has helped us increase efficiency.

Likeliness to Recommend

7 / 10

What differentiates Vaultedge from other similar products?

Vendor support has been great.

What is your favorite aspect of this product?

Fairly intuitive.

What do you dislike most about this product?

Some of the backend engineering was a challenge.

What recommendations would you give to someone considering this product?

Give it a good look and request a demo.

Pros

Effective Service
Respectful
Acts with Integrity
Helps Innovate

Liz B.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2020

Good fit for our organization

Likeliness to Recommend

9 / 10

What differentiates Vaultedge from other similar products?

It is easy to use and they have good client service.

What is your favorite aspect of this product?

Their ease of use is my favorite aspect.

What do you dislike most about this product?

There is nothing I dislike about this particular product.

What recommendations would you give to someone considering this product?

It is worth looking at this product.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Vaultedge

Vaultedge

What is Vaultedge?

Company Details

Need Assistance?

Awards & Recognition

Vaultedge Ratings

79 Likeliness to Recommend

100 Plan to Renew

73 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+71 Net Emotional Footprint

How much do users love Vaultedge?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Custom Search Create customer search policies to identify risk and revenue opportunities for a Line of Business (LOB).

Intelligent T&C Extraction Automated section, clause and term level identification and extraction based on pre-programmed rules.

Optical Character Recognition Optical Character Recognition (OCR) capabilities to accurately extract text from contract images.

Intelligent Contract Discovery Search, discover, and index contracts from CRM, procurement, marketing, HR, ECM, etc., centralize document copies and extract/import to target system(s).

Intelligent Recommendations Identifies risk areas in contract areas vs. standard clause library or custom generated flags.

3rd Party Integration Ability to access and run search and discovery and extraction across 3rd party systems.

Configurable Access Controls Role and user based security access controls. ISO 27002 compliant.

Smart Filters Granular control of scope of search based on metadata criteria such as date, source, file type.

Trainable System System learns to extract information unique to the organization’s contracts or defined criteria.

Phase Analysis Automated identification of key phrases from the data set, ranked by occurrence.​

AI Powered Analysis Automate the contract review and clause extraction process to yield insights from unstructured data leveraging ML, NLP, deep learning, latent semantic indexing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vaultedge Reviews

Gregory P.

Thorough features. Great results.

Likeliness to Recommend

Pros

Ryan G.

This product has helped us increase efficiency.

Likeliness to Recommend

Pros

Liz B.

Good fit for our organization

Likeliness to Recommend

Pros

Feature Ratings

Custom Search

Intelligent T&C Extraction

Optical Character Recognition

Intelligent Contract Discovery

Intelligent Recommendations

3rd Party Integration

Configurable Access Controls

Smart Filters

Trainable System

Phase Analysis

AI Powered Analysis

Vendor Capability Ratings

Ease of IT Administration

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Vendor Support

Business Value Created