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Emotional Footprint Awards 2021

Big Data


SoftwareReviews names Snowflake, Google BigQuery, and Oracle Exadata as Big Data Emotional Footprint Award Winners.


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Big Data

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

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See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Snowflake Inc.

Snowflake

Snowflake’s cloud data platform supports a multi-cloud strategy, including a cross-cloud approach to mix and match clouds as you see fit. Snowflake is available globally on AWS, Azure and Google Cloud Platform. With a common and interchangeable code base, Snowflake delivers advantages such as global data replication, which means you can move your data to any cloud in any region, without having to re-code your applications or learn new skills.

9.2

CX Score

CX
Score

+92

Net Emotional Footprint

Net Emotional
Footprint

91

Value Index

VALUE INDEX

2% Negative 94% Positive
Badge Winner
21Reviews

Google

Google BigQuery

BigQuery is Google's fully managed, NoOps, low cost analytics database. With BigQuery you have no infrastructure to manage and don't need a database administrator, use familiar SQL and can take advantage of pay-as-you-go model.

9.2

CX Score

CX
Score

+94

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

1% Negative 95% Positive
Badge Winner
17Reviews

Oracle

Oracle Exadata

The Oracle Exadata Database Machine is engineered to deliver dramatically better performance, cost effectiveness, and availability for Oracle databases. Exadata features a modern cloud-based architecture with scale-out high-performance database servers, scale-out intelligent storage servers with state-of-the-art PCI flash, and an ultra-fast InfiniBand internal fabric that connects all servers and storage.

9.0

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

1% Negative 92% Positive
Badge Winner
14Reviews

Other Evaluated Vendors


Amazon.com

Amazon Web Services Big Data

Amazon Web Services provides a broad range of services to help you build and deploy Big Data applications quickly and easily. AWS gives you fast access to flexible and low cost IT resources, so you can rapidly scale virtually any big data application including data warehousing, clickstream analytics, fraud detection, recommendation engines, event-driven ETL, serverless computing, and internet-of-things processing.

8.5

CX Score

CX
Score

+86

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

3% Negative 89% Positive
82Reviews

IBM

IBM Digital Insights

IBM Digital Insights is our data and analytics solution-as-a-service for data strategy and governance in a hybrid multicloud environment. A multi-tiered framework of capabilities focused on flexibility and portability, IBM Digital Insights helps you accelerate your business insights and customer knowledge, using data across any cloud. Explore these tabs to learn more about each layer in the framework.

8.5

CX Score

CX
Score

+87

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

1% Negative 88% Positive
28Reviews

Microsoft

Microsoft Azure Synapse Analytics

Azure Synapse is a limitless analytics service that brings together enterprise data warehousing and Big Data analytics. It gives you the freedom to query data on your terms, using either serverless or provisioned resources—at scale. Azure Synapse brings these two worlds together with a unified experience to ingest, prepare, manage, and serve data for immediate BI and machine learning needs.

8.4

CX Score

CX
Score

+85

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

2% Negative 86% Positive
47Reviews

Cloudera , Inc.

Cloudera Data Platform

Cloudera offers the highest performance and lowest cost platform for using data to drive better business outcomes. Powered by the world’s most popular Apache Hadoop distribution, Cloudera Enterprise lets you focus on results.

8.4

CX Score

CX
Score

+84

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

3% Negative 88% Positive
35Reviews

SAP

SAP HANA

Harness the power of your data and accelerate trusted outcome-driven innovation by developing intelligent and live solutions for real-time decisions and actions on a single data copy. Support next-generation transactional and analytical processing with a broad set of advanced analytics – run securely across hybrid and multicloud environments.

8.4

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

3% Negative 83% Positive
18Reviews

SAS Institute Inc.

SAS Big Data Analytics

Big data analytics examines large amounts of data to uncover hidden patterns, correlations and other insights. With today’s technology, it’s possible to analyze your data and get answers from it almost immediately – an effort that’s slower and less efficient with more traditional business intelligence solutions.

8.2

CX Score

CX
Score

+79

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

7% Negative 86% Positive
16Reviews

Micro Focus

Micro Focus Vertica

With Micro Focus Vertica, your queries will run 50-1,000x faster than any data warehouse or database technology. It’s proven to run at petabyte-scale and gives you complete openness to use any BI/ETL tool, run as SQL on Hadoop, and leverage scalable predictive analytics and a comprehensive library of built-in analytical functions.

7.6

CX Score

CX
Score

+71

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

10% Negative 81% Positive
10Reviews

Teradata

Teradata Unified Data Architecture

Teradata Unified Data Architecture™ allows organizations to capture, deploy, support, manage and seamlessly access all their data from multiple data platforms. Through the power of Teradata’s Unified Data Architecture Software solutions, organizations can leverage data from multiple data sources such as a Teradata Integrated Data Warehouse, Aster Discovery Platform, Hadoop and other systems.

7.3

CX Score

CX
Score

+67

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

10% Negative 76% Positive
12Reviews

For the full list of vendors in this space, click here.

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