Emotional Footprint Awards 2020

Talent Management


SoftwareReviews names Cornerstone, ADP, Ceridian Dayforce, and Nortek People Management as Talent Management Emotional Footprint Award Winners.


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Talent Management

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Cornerstone OnDemand

Cornerstone

Cornerstone OnDemand (NASDAQ: CSOD) is a global leader in cloud-based human capital management software. From recruitment, onboarding, training and collaboration, to performance management, compensation, succession planning, people administration and analytics, Cornerstone is there at every phase of the employee lifecycle. Cornerstone works with corporations of all sizes, government agencies, hospitals, nonprofits and schools. Our software and services are used by more than 3,100 clients worldwide, spanning more than 33.5 million users across 192 countries and 43 languages.

8.1

CX Score

CX
Score

+83

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

4% Negative 88% Positive
Badge Winner
22Reviews

ADP

ADP

A good talent management solution means being able to find, grow, align and keep your employees. ADP helps you develop your workers so both you and they grow together in the long run.

7.8

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

77

Value Index

VALUE INDEX

4% Negative 84% Positive
Badge Winner
25Reviews

Ceridian

Ceridian Dayforce

Dayforce is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

7.8

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

76

Value Index

VALUE INDEX

4% Negative 84% Positive
Badge Winner
32Reviews

Nortek Solutions

Nortek People Management

Nortek People Management Software has everything your business needs in a single Cloud-based solution.

7.8

CX Score

CX
Score

+82

Net Emotional Footprint

Net Emotional
Footprint

74

Value Index

VALUE INDEX

4% Negative 86% Positive
Badge Winner
16Reviews

Other Evaluated Vendors


Lumesse

Lumesse

Our products support various elements of talent management such as onboarding, recruiting, applicant tracking, a learning management system (LMS), performance management, compensation management and succession planning in order to deliver alignment with business strategy and improve efficiencies within the organisation.

7.7

CX Score

CX
Score

+76

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

3% Negative 80% Positive
21Reviews

Infor

Infor Talent Management

Infor Talent Management is a set of applications that supports strategic people initiatives, helping organizations to get the most from their talent.

7.5

CX Score

CX
Score

+74

Net Emotional Footprint

Net Emotional
Footprint

77

Value Index

VALUE INDEX

8% Negative 83% Positive
15Reviews

SumTotal Systems

SumTotal Talent Management

SumTotal Talent empowers your people with intuitive, personalized tools that engage employees in pursuing their own self-directed path for development and career growth, while ensuring their efforts are aligned with the goals and business demands of their team and the broader organization. We deliver new ways to engage your talent with innovative solutions that know, develop, grow and reward your workforce.

7.5

CX Score

CX
Score

+74

Net Emotional Footprint

Net Emotional
Footprint

75

Value Index

VALUE INDEX

8% Negative 82% Positive
28Reviews

Oracle

Oracle Talent Management Cloud

Successful organizations cultivate and retain top talent. Oracle Talent Management Cloud gives you the tools to master every stage of the talent lifecycle, from acquiring the right people to nurturing their growth and development and managing their succession.

7.4

CX Score

CX
Score

+69

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

9% Negative 77% Positive
35Reviews

SAP

SAP Success Factors

Only SAP SuccessFactors provides a complete, recruit-to-retire solution across all talent processes, and comprehensive content such as skills and competency libraries, job descriptions, goal catalogs, as well as legal and coaching content.

7.3

CX Score

CX
Score

+71

Net Emotional Footprint

Net Emotional
Footprint

76

Value Index

VALUE INDEX

6% Negative 77% Positive
32Reviews

Deltek

Deltek Talent Management

Deltek Talent Management handles every step of the HR lifecycle from recruiting, performance, development, and training to compensation. Available as one comprehensive package or à la carte to suit the current needs of your business, each solution works in sync with the others on an easy-to-use interface.

7.2

CX Score

CX
Score

+73

Net Emotional Footprint

Net Emotional
Footprint

70

Value Index

VALUE INDEX

7% Negative 81% Positive
17Reviews

Workday, Inc.

Workday Talent Management

Grow the talent that grows your business. With HR talent management software from Workday, you can invest in your talent from day one, align teams to key objectives, and develop tomorrow’s leaders.

6.9

CX Score

CX
Score

+65

Net Emotional Footprint

Net Emotional
Footprint

73

Value Index

VALUE INDEX

8% Negative 73% Positive
16Reviews

For the full press release, click here. For the full list of vendors in this space, click here.

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