Emotional Footprint Awards 2020

Talent Management


SoftwareReviews names Cornerstone, ADP, Ceridian Dayforce, and Nortek People Management as Talent Management Emotional Footprint Award Winners.

Talent Management

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Cornerstone OnDemand

Cornerstone

Cornerstone OnDemand (NASDAQ: CSOD) is a global leader in cloud-based human capital management software. From recruitment, onboarding, training and collaboration, to performance management, compensation, succession planning, people administration and analytics, Cornerstone is there at every phase of the employee lifecycle. Cornerstone works with corporations of all sizes, government agencies, hospitals, nonprofits and schools. Our software and services are used by more than 3,100 clients worldwide, spanning more than 33.5 million users across 192 countries and 43 languages.

8.1

CX Score

CX
Score

+83

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

4% Negative 88% Positive
EMOTIONAL FOOTPRINT EMOTIONAL FOOTPRINT 2020
22Reviews

ADP

ADP

A good talent management solution means being able to find, grow, align and keep your employees. ADP helps you develop your workers so both you and they grow together in the long run.

7.8

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

77

Value Index

VALUE INDEX

4% Negative 84% Positive
EMOTIONAL FOOTPRINT EMOTIONAL FOOTPRINT 2020
25Reviews

Ceridian

Ceridian Dayforce

Dayforce is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

7.8

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

76

Value Index

VALUE INDEX

4% Negative 84% Positive