Emotional Footprint Awards 2020

Application Lifecycle Management


SoftwareReviews names Visure, ALM Works for Jira, and Intland codeBeamer ALM as Application Lifecycle Management Emotional Footprint Award Winners.

Application Lifecycle Management

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Visure

Visure

Visure is a trusted specialized Requirements ALM partner for companies of all sizes across safety and business-critical industries. Visure offers specialized, innovative and user-friendly platform covering Requirements Management, Risk Management, Test Management, Bug Tracking, Traceability, Reporting and Standard Compliance, aimed to guarantee the highest quality in product development.

9.1

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

1% Negative 94% Positive
EMOTIONAL FOOTPRINT EMOTIONAL FOOTPRINT 2020
36Reviews

ALM Works

ALM Works for Jira

ALM Works develops products that improve application lifecycle management and software development processes. Founded in 2004 in St. Petersburg, Russia, ALM Works was an early contributor to the Atlassian ecosystem in 2007. Since then, Structure for Jira has become our flagship product—making it simpler for our customers to organize, manage, and plan complex projects. The company is growing fast, and established its worldwide headquarters near Boston, MA in 2016.

8.7

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

1% Negative 90% Positive
EMOTIONAL FOOTPRINT EMOTIONAL FOOTPRINT 2020
18Reviews

Intland Software

Intland codeBeamer ALM

CodeBeamer ALM is a holistically integrated Application Lifecycle Management platform that offers an all-round Requirements, Development, and Testing & Quality Management feature set, and more.

8.4

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

76

Value Index

VALUE INDEX

1% Negative 92% Positive