Emotional Footprint Awards 2019

Project Management


SoftwareReviews names Workfront, Wrike, Basecamp, monday.com, and MavenLink as Project Management Emotional Footprint Award Winners.


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Project Management

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Workfront

Workfront

Our PPM Software gives management the tools they need to prioritize and get their team working on the tasks that matter most, making the most significant impact on your business.

9.3

CX Score

CX
Score

+96

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

0% Negative 97% Positive
Badge Winner
19Reviews

Wrike

Wrike

Wrike combines project management with a real-time workspace for collaboration, discussion, and document sharing. It provides online project management software to set up priorities and align your team to work faster and smarter across your organization.

9.3

CX Score

CX
Score

+96

Net Emotional Footprint

Net Emotional
Footprint

91

Value Index

VALUE INDEX

0% Negative 96% Positive
Badge Winner
24Reviews

Basecamp

Basecamp

Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on. 

9.2

CX Score

CX
Score

+97

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

0% Negative 97% Positive
Badge Winner
29Reviews

monday.com

monday.com

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

9.1

CX Score

CX
Score

+97

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

0% Negative 97% Positive
Badge Winner
11Reviews

Mavenlink

MavenLink

Mavenlink gives your team a cloud-based solution for managing the entire project delivery lifecycle. Complete projects, track time, plan resources, and monitor financial performance - all in a single, user-friendly application. Know the performance of every project, profitability of every client, and utilization of every resource - so you can replicate what works.

9.0

CX Score

CX
Score

+94

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

0% Negative 94% Positive
Badge Winner
12Reviews

Other Evaluated Vendors


Deltek

Deltek Ajera

Ajera integrated accounting and project management software is geared towards A&E firms that want to grow their business, increase profitability and position themselves for long-term flexibility.

8.8

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

1% Negative 89% Positive
11Reviews

Trello

Trello

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

8.6

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

2% Negative 90% Positive
51Reviews

Oracle

Oracle Primavera

Primavera offers extreme performance to manage Engineering and Construction work across the Enterprise. Integrating project controls specialties to transform the business and deliver success every time.

8.5

CX Score

CX
Score

+83

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

4% Negative 88% Positive
37Reviews

Asana

Asana

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

8.4

CX Score

CX
Score

+86

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

3% Negative 90% Positive
44Reviews

Zoho

Zoho Projects

Plan, track, and collaborate using the preferred online project management software of more than a million businesses.

8.4

CX Score

CX
Score

+83

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

3% Negative 85% Positive
19Reviews

Microsoft

Microsoft Project Online

Microsoft Project Online is a flexible online solution for project portfolio management (PPM) and everyday work. Delivered through Office 365, Project Online enables organizations to get started, prioritize project portfolio investments and deliver the intended business value—from virtually anywhere on nearly any device.

8.3

CX Score

CX
Score

+85

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

3% Negative 88% Positive
151Reviews

Smartsheet

Smartsheet

Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.

8.1

CX Score

CX
Score

+82

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

3% Negative 86% Positive
16Reviews

LiquidPlanner

LiquidPlanner

Only LiquidPlanner creates schedules automatically based on project priorities and predicts through dynamic calculations the most likely completion dates of all your projects. Simply prioritize work for your team and get a realistic picture of when it will get done. As priorities shift, you'll instantly see the impact of changes in your business.

7.8

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

77

Value Index

VALUE INDEX

1% Negative 81% Positive
11Reviews

For the full list of vendors in this space, click here.

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