Emotional Footprint Awards 2019

GDPR Compliance


Software Reviews names SAS Personal Data Protection, Proteus NextGen Data Privacy, OneTrust Privacy Management Platform, and Informatica Data Governance & Compliance Solution for GDPR as GDPR Compliance Emotional Footprint Award Winners.

GDPR Compliance

Emotional Footprint Awards

Software Reviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


SAS

SAS Personal Data Protection

Not only do customers and employees depend on you to protect their personal data, but certain regulations – including the General Data Protection Regulation (GDPR) – require you to do so to avoid harsh penalties. That’s why having the right technology in place is so important. SAS helps you with every step of the process, from gaining access to data sources to auditing the results.

8.7

CX Score

CX
Score

+83

Net Emotional Footprint

Net Emotional
Footprint

91

Value Index

VALUE INDEX

4% Negative 87% Positive
EMOTIONAL FOOTPRINT EMOTIONAL FOOTPRINT 2019
17Reviews

Proteus-Cyber

Proteus NextGen Data Privacy

Market leading Proteus® GDPReady™ is the first instance of the Proteus® NextGen Data Privacy™, a multi-standard privacy platform. It already supports the GDPR and California Consumer Privacy Act (CCPA) processes on one platform and is able to include future privacy standards as they emerge. In-built templated articles provide the DPO with a ready-made suite of tools to model business processes, define what sensitive data exists and where it is, and perform multi-phase Data Privacy Impact Assessments.

8.5

CX Score

CX
Score

+95

Net Emotional Footprint

Net Emotional
Footprint

73

Value Index

VALUE INDEX

0% Negative 95% Positive
EMOTIONAL FOOTPRINT EMOTIONAL FOOTPRINT 2019
21Reviews

OneTrust

OneTrust Privacy Management Platform

OneTrust is a global leader in enterprise privacy management sofware used by more than 1,500 organisations to comply with data privacy regulations across sectors and jurisdictions, including the EU GDPR and ePrivacy. Our comprehensive and integrated platform includes readiness assessments, privacy impact assessments (PIA/DPIA/PbD) and data mapping automation, cookie consent and website scanning, data subject rights, universal consent and preference management, incident reporting, and vendor risk management.

8.2

CX Score

CX
Score

+86

Net Emotional Footprint

Net Emotional
Footprint

77

Value Index

VALUE INDEX

3% Negative 89% Positive