Emotional Footprint Awards 2019

Business Intelligence


Software Reviews names Dundas BI, Domo, Sisense, SAS BI, TIBCO Business Intelligence, and board as Business Intelligence Emotional Footprint Award Winners.

Business Intelligence

Emotional Footprint Awards

Software Reviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Dundas Data Visualization

Dundas BI

Dundas BI gives you full control over your data so you can create stunning dashboards, embedded analytics and a personal user experience. Your business gets more than just data exploration, it gets the perfect delivery needed to act on it.

8.9

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

91

Value Index

VALUE INDEX

2% Negative 90% Positive
EMOTIONAL FOOTPRINT EMOTIONAL FOOTPRINT 2019
55Reviews

Domo

Domo

Domo brings your business and all its data together in one intuitive platform. With Domo, it's easy to see the information you care about in one place and use it to make faster, better-informed decisions.

8.6

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

2% Negative 90% Positive
EMOTIONAL FOOTPRINT EMOTIONAL FOOTPRINT 2019
78Reviews

SiSense

Sisense

SiSense liberates data, empowers business users and frees IT by making it easy to do the difficult tasks of accessing, joining and visualizing data.

8.0

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

3% Negative 83% Positive