Library Management
SoftwareReviews names TLC Library.Solution for Higher Learning as Library Management Data Quadrant Award Winners.
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Data Quadrant
Data Quadrants are proudly founded in 100% user review data and are free of traditional
"magical" components such as market presence and analyst opinion, which are opaque in nature
and may be influenced by vendor pressure, financial or otherwise.
The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT
and business professionals. The placement of a software in the Data Quadrant indicates its
relative ranking as well as its categorization.
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A thorough evaluation and ranking of all software in an individual category to compare
software across every dimension.
- user satisfaction rankings
- |
- vendor capability comparisons
- |
- business value scores
- |
- individual feature evaluations
- |
- emotional connection to products
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Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset
Software Experience
When distilled down, the software experience is shaped by both the experience with the software
and the relationship with the vendor. Evaluating enterprise software along these two dimensions
provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.
Product Features and Satisfaction
The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood
of users to recommend the software, combined with user satisfaction across top product features.
Vendor Experience and Capabilities
The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor
capabilities (e.g. software implementation, training, customer support, product roadmap) as well as
emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).
The Library Corporation
An Integrated Library System (ILS) simplifies daily library operations by merging vital functions such as cataloging, circulation, magazine and newspaper tracking, online tools for borrowers, and much more into a comprehensive, easy-to-use software package. The Library Corporation offers ILS solutions and product add-ons for public, school, academic, and special libraries of any size, ranging from one location to dozens.
7.9
Composite
Score
Composite
Score
+83
Emotional
Footprint
Emotional
Footprint
78%
Likeliness to
Recommend
Likeliness
to Recommend
Availability and Quality of Training
TLC Library.Solution for Higher Learning
Breadth of Features
TLC Library.Solution for Higher Learning
Business Value Created
LibraryWorld Solutions
Ease of Customization
TLC Library.Solution for Higher Learning
Ease of Data Integration
TLC Library.Solution for Higher Learning
Ease of IT Administration
LibraryWorld Solutions
Ease of Implementation
TLC Library.Solution for Higher Learning
Product Strategy and Rate of Improvement
TLC Library.Solution for Higher Learning
Quality of Features
RefWorks
Usability and Intuitiveness
TLC Library.Solution for Higher Learning
Vendor Support
LibraryWorld Solutions
Availability and Quality of Training
TLC Library.Solution for Higher Learning
Breadth of Features
TLC Library.Solution for Higher Learning
Business Value Created
LibraryWorld Solutions
Ease of Customization
TLC Library.Solution for Higher Learning
Ease of Data Integration
TLC Library.Solution for Higher Learning
Ease of IT Administration
LibraryWorld Solutions
Ease of Implementation
TLC Library.Solution for Higher Learning
Product Strategy and Rate of Improvement
TLC Library.Solution for Higher Learning
Quality of Features
RefWorks
Usability and Intuitiveness
TLC Library.Solution for Higher Learning
Vendor Support
LibraryWorld Solutions
LibraryWorld
LibraryWorld provides a full range of library modules including catalog, circulation, inventory, serials control, and OPAC.
7.5
Composite
Score
Composite
Score
+79
Emotional
Footprint
Emotional
Footprint
70%
Likeliness to
Recommend
Likeliness
to Recommend
RefWorks
Students embrace RefWorks for its ability to organize the documents they need to complete assignments, creating instant citations and bibliographies, wrapping up the loose ends that steal hours from sleep or other homework. Faculty value RefWorks for its creation of a simple online workspace that supports research collaboration, transcending geography. And for librarians, RefWorks' institutional subscription puts them at the hub of their community with a high-value service that supports all university researchers.
7.5
Composite
Score
Composite
Score
+75
Emotional
Footprint
Emotional
Footprint
75%
Likeliness to
Recommend
Likeliness
to Recommend
Follett Corporation
Aligning library resources with what’s being taught at school has never been more important. Our digital and traditional school library resources give students the ability to read beyond a school’s brick-and-mortar walls. Key platforms promote families to get more involved and take an active role in education. With our online student learning solutions, quality education is accessible with one click – anytime, anywhere.
7.2
Composite
Score
Composite
Score
+70
Emotional
Footprint
Emotional
Footprint
72%
Likeliness to
Recommend
Likeliness
to Recommend
Clarivate Analytics LLC
Innovative’s suite of library automation software products connects your library to your community and the world with integrated workflows and seamless user experiences. Innovative’s products support current and future library trends such as e-content, mobile technologies, and cloud-based services, while improving resource sharing and providing powerful, actionable analytics.
7.1
Composite
Score
Composite
Score
+68
Emotional
Footprint
Emotional
Footprint
70%
Likeliness to
Recommend
Likeliness
to Recommend
For the full list of vendors in this space, click here.
SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).
Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.
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