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Data Quadrant Awards 2022

Library Management


SoftwareReviews names TLC Library.Solution for Higher Learning as Library Management Data Quadrant Award Winners.


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Library Management

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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30+ pages

Library Management Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


The Library Corporation

TLC Library.Solution for Higher Learning

An Integrated Library System (ILS) simplifies daily library operations by merging vital functions such as cataloging, circulation, magazine and newspaper tracking, online tools for borrowers, and much more into a comprehensive, easy-to-use software package. The Library Corporation offers ILS solutions and product add-ons for public, school, academic, and special libraries of any size, ranging from one location to dozens.

7.9

Composite
Score

Composite
Score

+83

Emotional
Footprint

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
14Reviews

Vendor Capability Awards


Availability and Quality of Training

TLC Library.Solution for Higher Learning

Badge Winner

Breadth of Features

TLC Library.Solution for Higher Learning

Badge Winner

Business Value Created

LibraryWorld Solutions

Badge Winner

Ease of Customization

TLC Library.Solution for Higher Learning

Badge Winner

Ease of Data Integration

TLC Library.Solution for Higher Learning

Badge Winner

Ease of IT Administration

LibraryWorld Solutions

Badge Winner

Ease of Implementation

TLC Library.Solution for Higher Learning

Badge Winner

Product Strategy and Rate of Improvement

TLC Library.Solution for Higher Learning

Badge Winner

Quality of Features

RefWorks

Badge Winner

Usability and Intuitiveness

TLC Library.Solution for Higher Learning

Badge Winner

Vendor Support

LibraryWorld Solutions

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

TLC Library.Solution for Higher Learning


Breadth of Features

TLC Library.Solution for Higher Learning


Business Value Created

LibraryWorld Solutions


Ease of Customization

TLC Library.Solution for Higher Learning


Ease of Data Integration

TLC Library.Solution for Higher Learning


Ease of IT Administration

LibraryWorld Solutions


Ease of Implementation

TLC Library.Solution for Higher Learning


Product Strategy and Rate of Improvement

TLC Library.Solution for Higher Learning


Quality of Features

RefWorks


Usability and Intuitiveness

TLC Library.Solution for Higher Learning


Vendor Support

LibraryWorld Solutions


Other Evaluated Vendors


LibraryWorld

LibraryWorld Solutions

LibraryWorld provides a full range of library modules including catalog, circulation, inventory, serials control, and OPAC.

7.5

Composite
Score

Composite
Score

+79

Emotional
Footprint

Emotional
Footprint

70%

Likeliness to
Recommend

Likeliness
to Recommend

30Reviews

RefWorks

RefWorks

Students embrace RefWorks for its ability to organize the documents they need to complete assignments, creating instant citations and bibliographies, wrapping up the loose ends that steal hours from sleep or other homework. Faculty value RefWorks for its creation of a simple online workspace that supports research collaboration, transcending geography. And for librarians, RefWorks' institutional subscription puts them at the hub of their community with a high-value service that supports all university researchers.

7.5

Composite
Score

Composite
Score

+75

Emotional
Footprint

Emotional
Footprint

75%

Likeliness to
Recommend

Likeliness
to Recommend

17Reviews

Follett Corporation

Follett

Aligning library resources with what’s being taught at school has never been more important. Our digital and traditional school library resources give students the ability to read beyond a school’s brick-and-mortar walls. Key platforms promote families to get more involved and take an active role in education. With our online student learning solutions, quality education is accessible with one click – anytime, anywhere.

7.2

Composite
Score

Composite
Score

+70

Emotional
Footprint

Emotional
Footprint

72%

Likeliness to
Recommend

Likeliness
to Recommend

41Reviews

Clarivate Analytics LLC

Innovative LIS

Innovative’s suite of library automation software products connects your library to your community and the world with integrated workflows and seamless user experiences. Innovative’s products support current and future library trends such as e-content, mobile technologies, and cloud-based services, while improving resource sharing and providing powerful, actionable analytics.

7.1

Composite
Score

Composite
Score

+68

Emotional
Footprint

Emotional
Footprint

70%

Likeliness to
Recommend

Likeliness
to Recommend

15Reviews

For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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