Library.Solution Customer Reviews 2023

What is Library.Solution?

An Integrated Library System (ILS) simplifies daily library operations by merging vital functions such as cataloging, circulation, magazine and newspaper tracking, online tools for borrowers, and much more into a comprehensive, easy-to-use software package. The Library Corporation offers ILS solutions and product add-ons for public, school, academic, and special libraries of any size, ranging from one location to dozens.

Company Details

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Awards & Recognition

Library.Solution won the following awards in the Library Management category

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Library.Solution Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Library.Solution.

79 Likeliness to Recommend

Up 1
Since last award

84 Plan to Renew

Up 1
Since last award

83 Satisfaction of Cost Relative to Value

Up 4
Since last award

Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Library.Solution?

11% Negative

16% Neutral

73% Positive

Pros

Enables Productivity
Unique Features
Generous Negotitation
Caring

Feature Ratings

Average 79

Library Management

87

Library Circulation

85

Resource Management

81

Book Reservations

81

Content Management

81

Digital Library

80

Barcode Support

79

Library Catalog

76

Search Engine

76

Library Database

75

Analytics and Reporting

68

Vendor Capability Ratings

Average 77

Ease of Implementation

82

Ease of Customization

81

Availability and Quality of Training

81

Breadth of Features

80

Usability and Intuitiveness

78

Vendor Support

77

Ease of Data Integration

77

Business Value Created

75

Quality of Features

74

Product Strategy and Rate of Improvement

74

Ease of IT Administration

68

Library.Solution Reviews

Mark R.

Role: Student or Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2021

Librarianship made easier

Likeliness to Recommend

8 / 10

What differentiates Library.Solution from other similar products?

Touchscreen interface, automatic authority controls, and real-time inventory

What is your favorite aspect of this product?

automatic authority controls

What do you dislike most about this product?

Lack of full stats reports

What recommendations would you give to someone considering this product?

The software is worth a try.

Pros

Enables Productivity
Unique Features
Efficient Service
Effective Service

Cons

Less Performance Enhancing

Privika R.

Role: Information Technology
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

Increases knowledge level of employees

Likeliness to Recommend

9 / 10

What differentiates Library.Solution from other similar products?

Offers great customer customer and the cloud portal has enough redundant servers so that it can take on additional loads without any downtime making it very reliable

What is your favorite aspect of this product?

It supports multi platform enabling users to view the learning from a wide range of devices

What do you dislike most about this product?

The interface needs to be updated to make it in relevance to today's design language

What recommendations would you give to someone considering this product?

A very reliable tool backed up by great customer support around the clock

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Ronald D.

Role: Student or Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2020

It can be innovative user friendly>

Likeliness to Recommend

10 / 10

What differentiates Library.Solution from other similar products?

All of the library solution products must be able to be used with other products on campus and with other departments.

What is your favorite aspect of this product?

It is user friendly.

What do you dislike most about this product?

I do not work in IT, but I know libraries need software and products that communicate with other software with other departments.

What recommendations would you give to someone considering this product?

It must be cost effective and easy to navigate.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Library.Solution

Library.Solution

What is Library.Solution?

Company Details

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Awards & Recognition

Data Quadrant Gold Medalist

Emotional Footprint Champion

Data Quadrant Gold Medalist

Emotional Footprint Champion

Library.Solution Ratings

79 Likeliness to Recommend

Up 1Since last award

84 Plan to Renew

Up 1Since last award

83 Satisfaction of Cost Relative to Value

Up 4Since last award

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Library.Solution?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Library Management Includes book records, book reservation system, and lost book recovery system.

Library Circulation Consists of book status, tracking, and borrowing.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Book Reservations Includes online book reserving, availability calendars, and time penalty.

Content Management Includes collaboration, check-in/check-out, and version control.

Digital Library Includes visual material, audio material, and video material.

Barcode Support Consists of tags and patterns in the form of numbers for product categorization.

Library Catalog Includes storing, retrieving, and managing of information throughout a digital process.

Search Engine Includes complete customization, advanced site search, and content monitoring.

Library Database Includes book sorting, customized search, and accessible data storage.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Library.Solution Reviews

Mark R.

Librarianship made easier

Likeliness to Recommend

Pros

Cons

Privika R.

Increases knowledge level of employees

Likeliness to Recommend

Pros

Ronald D.

It can be innovative user friendly>

Likeliness to Recommend

Pros

Up 1
Since last award

Up 1
Since last award

Up 4
Since last award

Feature Ratings

Library Management

Library Circulation

Resource Management

Book Reservations

Content Management

Digital Library

Barcode Support

Library Catalog

Search Engine

Library Database

Analytics and Reporting

Vendor Capability Ratings

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Breadth of Features

Usability and Intuitiveness

Vendor Support

Ease of Data Integration

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Ease of IT Administration