Data Quadrant Awards 2021

Electronic Health Records


SoftwareReviews names EpicCare and McKesson Paragon EHR as Electronic Health Records Data Quadrant Award Winners.


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Electronic Health Records

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
Buyer's Guide View Preview
Electronic Health Records Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


Epic

EpicCare

The award-winning EpicCare EMR is known for being fast and physician-friendly. Integrated access and revenue systems simplify administration.

7.4

Composite
Score

Composite
Score

+74

Emotional
Footprint

Emotional
Footprint

79%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
170Reviews

Allscripts Healthcare Solutions Inc.

McKesson Paragon EHR

 Paragon® - a complete hospital information system (HIS) designed for the environment of today with the adaptability to accommodate the challenges of the future. 

7.0

Composite
Score

Composite
Score

+66

Emotional
Footprint

Emotional
Footprint

71%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
11Reviews

Vendor Capability Awards


Availability and Quality of Training

NextGen Healthcare

Badge Winner

Breadth of Features

EpicCare

Badge Winner

Business Value Created

McKesson Paragon EHR

Badge Winner

Ease of Customization

McKesson Paragon EHR

Badge Winner

Ease of Data Integration

McKesson Paragon EHR

Badge Winner

Ease of IT Administration

McKesson Paragon EHR

Badge Winner

Ease of Implementation

McKesson Paragon EHR

Badge Winner

Product Strategy and Rate of Improvement

EpicCare

Badge Winner

Quality of Features

EpicCare

Badge Winner

Usability and Intuitiveness

eClinicalWorks V11 EHR

Badge Winner

Vendor Support

eClinicalWorks V11 EHR

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

NextGen Healthcare


Breadth of Features

EpicCare


Business Value Created

McKesson Paragon EHR


Ease of Customization

McKesson Paragon EHR


Ease of Data Integration

McKesson Paragon EHR


Ease of IT Administration

McKesson Paragon EHR


Ease of Implementation

McKesson Paragon EHR


Product Strategy and Rate of Improvement

EpicCare


Quality of Features

EpicCare


Usability and Intuitiveness

eClinicalWorks V11 EHR


Vendor Support

eClinicalWorks V11 EHR


Other Evaluated Vendors


Quality Systems

NextGen Healthcare

Tap into our integrated EHR and practice management system. See how your organization can achieve a new level of care and financial success.

6.8

Composite
Score

Composite
Score

+65

Emotional
Footprint

Emotional
Footprint

72%

Likeliness to
Recommend

Likeliness
to Recommend

25Reviews

Athenahealth

athenaClinicals

Our cloud-based EHR service helps you deliver care efficiently with minimal disruption and optimal connection to your patients.

6.4

Composite
Score

Composite
Score

+49

Emotional
Footprint

Emotional
Footprint

74%

Likeliness to
Recommend

Likeliness
to Recommend

15Reviews

Cerner Corporation

Cerner PowerChart Touch

PowerChart Touch™ supports fast, intuitive and mobile workflows for the physician community by providing access to lab results, patient documentation and current orders while on-the-go via a smartphone or tablet.

6.3

Composite
Score

Composite
Score

+54

Emotional
Footprint

Emotional
Footprint

68%

Likeliness to
Recommend

Likeliness
to Recommend

49Reviews

MEDITECH

Meditech EHR

MEDITECH’s EHR is built by physicians, for physicians—with your needs at the forefront. Reclaim your productivity and transform the care you deliver across all settings, with clinically sophisticated tools and an innovative design that you’ll actually enjoy using.

6.3

Composite
Score

Composite
Score

+51

Emotional
Footprint

Emotional
Footprint

68%

Likeliness to
Recommend

Likeliness
to Recommend

49Reviews

eClinicalWorks, LLC

eClinicalWorks V11 EHR

The award-winning eClinicalWorks Electronic Health Record (EHR) system is more than just a way for your practice to go paperless.

6.3

Composite
Score

Composite
Score

+48

Emotional
Footprint

Emotional
Footprint

69%

Likeliness to
Recommend

Likeliness
to Recommend

10Reviews

For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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