Data Quadrant Awards 2020

Email Security Gateway (ESG)


SoftwareReviews names Mimecast Secure Email Gateway, Barracuda Email Security Gateway, and Symantec Email Security.cloud as Email Security Gateway (ESG) Data Quadrant Award Winners.


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Email Security Gateway (ESG)

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
Buyer's Guide View Preview
Email Security Gateway (ESG) Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


Mimecast Services

Mimecast Secure Email Gateway

Mimecast Secure Email Gateway uses sophisticated, multi-layered detection engines and intelligence to protect email data and employees from malware, spam, advanced threats and zero-day attacks.

8.5

Composite
Score

Composite
Score

+89

Emotional
Footprint

Emotional
Footprint

91%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
18Reviews

Barracuda Networks, Inc.

Barracuda Email Security Gateway

The Barracuda Email Security Gateway is an email security gateway that manages and filters all inbound and outbound email traffic to protect organizations from email-borne threats and data leaks. As a complete email management solution, the Barracuda Email Security Gateway lets organizations encrypt messages and leverage the cloud to spool email if mail servers become unavailable..

8.4

Composite
Score

Composite
Score

+88

Emotional
Footprint

Emotional
Footprint

84%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
36Reviews

Symantec

Symantec Email Security.cloud

Safeguard Microsoft Office 365, Google G Suite, and on-premises email with the industry’s most complete email security solution.

8.1

Composite
Score

Composite
Score

+82

Emotional
Footprint

Emotional
Footprint

84%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
18Reviews

Vendor Capability Awards


Availability and Quality of Training

Proofpoint Email Security Gateway

Badge Winner

Breadth of Features

Mimecast Secure Email Gateway

Badge Winner

Business Value Created

Mimecast Secure Email Gateway

Badge Winner

Ease of Customization

Symantec Messaging Gateway

Badge Winner

Ease of Data Integration

Proofpoint Email Security Gateway

Badge Winner

Ease of IT Administration

Barracuda Email Security Gateway

Badge Winner

Ease of Implementation

Symantec Email Security.cloud

Badge Winner

Product Strategy and Rate of Improvement

Mimecast Secure Email Gateway

Badge Winner

Quality of Features

Proofpoint Email Security Gateway

Badge Winner

Usability and Intuitiveness

Symantec Email Security.cloud

Badge Winner

Vendor Support

Cisco Email Security

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

Proofpoint Email Security Gateway


Breadth of Features

Mimecast Secure Email Gateway


Business Value Created

Mimecast Secure Email Gateway


Ease of Customization

Symantec Messaging Gateway


Ease of Data Integration

Proofpoint Email Security Gateway


Ease of IT Administration

Barracuda Email Security Gateway


Ease of Implementation

Symantec Email Security.cloud


Product Strategy and Rate of Improvement

Mimecast Secure Email Gateway


Quality of Features

Proofpoint Email Security Gateway


Usability and Intuitiveness

Symantec Email Security.cloud


Vendor Support

Cisco Email Security


Other Evaluated Vendors


Google

Gmail Secure

Google is transitioning Postini services to the Google Apps platform.

8.1

Composite
Score

Composite
Score

+82

Emotional
Footprint

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

58Reviews

Cisco Systems

Cisco Email Security

Cisco Email Security offers high availability email protection against the constant, dynamic, rapidly changing threats affecting email today.

8.0

Composite
Score

Composite
Score

+80

Emotional
Footprint

Emotional
Footprint

80%

Likeliness to
Recommend

Likeliness
to Recommend

41Reviews

Symantec

Symantec Messaging Gateway

Symantec Messaging Gateway enables organizations to secure their email and productivity infrastructure with effective and accurate real-time antispam and antimalware protection, targeted attack protection, advanced content filtering, data loss prevention, and email encryption. Defend your email perimeter, and quickly respond to new messaging threats with this simple to administer solution.

8.0

Composite
Score

Composite
Score

+85

Emotional
Footprint

Emotional
Footprint

76%

Likeliness to
Recommend

Likeliness
to Recommend

31Reviews

Proofpoint

Proofpoint Email Security Gateway

Proofpoint combines its industry leading secure e-mail gateway with sophisticated dynamic malware analysis, real-time threat intelligence and automated threat response.

8.0

Composite
Score

Composite
Score

+77

Emotional
Footprint

Emotional
Footprint

86%

Likeliness to
Recommend

Likeliness
to Recommend

21Reviews

Microsoft

Microsoft Exchange Online Protection

Exchange Online Protection provides a layer of protection features that are deployed across a global network of datacenters, helping you simplify the administration of your messaging environments.

7.8

Composite
Score

Composite
Score

+76

Emotional
Footprint

Emotional
Footprint

80%

Likeliness to
Recommend

Likeliness
to Recommend

58Reviews

For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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