Data Quadrant Awards 2020
Email Security Gateway (ESG)
SoftwareReviews names Mimecast Secure Email Gateway, Barracuda Email Security Gateway, and Symantec Email Security.cloud as Email Security Gateway (ESG) Data Quadrant Award Winners.
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Email Security Gateway (ESG)
Data Quadrant
Data Quadrants are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.
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A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.
- user satisfaction rankings
- |
- vendor capability comparisons
- |
- business value scores
- |
- individual feature evaluations
- |
- emotional connection to products
Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset
Evaluate the Complete
Software Experience
When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.
Product Features and Satisfaction
The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.
Vendor Experience and Capabilities
The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).
Gold Medalists
Mimecast Services
Mimecast Secure Email Gateway
Mimecast Secure Email Gateway uses sophisticated, multi-layered detection engines and intelligence to protect email data and employees from malware, spam, advanced threats and zero-day attacks.
8.5
Composite
Score
Composite
Score
+89
Emotional
Footprint
Emotional
Footprint
91%
Likeliness to
Recommend
Likeliness
to Recommend
Barracuda Networks, Inc.
Barracuda Email Security Gateway
The Barracuda Email Security Gateway is an email security gateway that manages and filters all inbound and outbound email traffic to protect organizations from email-borne threats and data leaks. As a complete email management solution, the Barracuda Email Security Gateway lets organizations encrypt messages and leverage the cloud to spool email if mail servers become unavailable..
8.4
Composite
Score
Composite
Score
+88
Emotional
Footprint
Emotional
Footprint
84%
Likeliness to
Recommend
Likeliness
to Recommend
Symantec
Symantec Email Security.cloud
Safeguard Microsoft Office 365, Google G Suite, and on-premises email with the industry’s most complete email security solution.
8.1
Composite
Score
Composite
Score
+82
Emotional
Footprint
Emotional
Footprint
84%
Likeliness to
Recommend
Likeliness
to Recommend
Vendor Capability Awards
Availability and Quality of Training
Proofpoint Email Security Gateway
Breadth of Features
Mimecast Secure Email Gateway
Business Value Created
Mimecast Secure Email Gateway
Ease of Customization
Symantec Messaging Gateway
Ease of Data Integration
Proofpoint Email Security Gateway
Ease of IT Administration
Barracuda Email Security Gateway
Ease of Implementation
Symantec Email Security.cloud
Product Strategy and Rate of Improvement
Mimecast Secure Email Gateway
Quality of Features
Proofpoint Email Security Gateway
Usability and Intuitiveness
Symantec Email Security.cloud
Vendor Support
Cisco Email Security
Vendor Capability Awards
Availability and Quality of Training
Proofpoint Email Security Gateway
Breadth of Features
Mimecast Secure Email Gateway
Business Value Created
Mimecast Secure Email Gateway
Ease of Customization
Symantec Messaging Gateway
Ease of Data Integration
Proofpoint Email Security Gateway
Ease of IT Administration
Barracuda Email Security Gateway
Ease of Implementation
Symantec Email Security.cloud
Product Strategy and Rate of Improvement
Mimecast Secure Email Gateway
Quality of Features
Proofpoint Email Security Gateway
Usability and Intuitiveness
Symantec Email Security.cloud
Vendor Support
Cisco Email Security
Other Evaluated Vendors
Gmail Secure
Google is transitioning Postini services to the Google Apps platform.
8.1
Composite
Score
Composite
Score
+82
Emotional
Footprint
Emotional
Footprint
87%
Likeliness to
Recommend
Likeliness
to Recommend
Cisco Systems
Cisco Email Security
Cisco Email Security offers high availability email protection against the constant, dynamic, rapidly changing threats affecting email today.
8.0
Composite
Score
Composite
Score
+80
Emotional
Footprint
Emotional
Footprint
80%
Likeliness to
Recommend
Likeliness
to Recommend
Symantec
Symantec Messaging Gateway
Symantec Messaging Gateway enables organizations to secure their email and productivity infrastructure with effective and accurate real-time antispam and antimalware protection, targeted attack protection, advanced content filtering, data loss prevention, and email encryption. Defend your email perimeter, and quickly respond to new messaging threats with this simple to administer solution.
8.0
Composite
Score
Composite
Score
+85
Emotional
Footprint
Emotional
Footprint
76%
Likeliness to
Recommend
Likeliness
to Recommend
Proofpoint
Proofpoint Email Security Gateway
Proofpoint combines its industry leading secure e-mail gateway with sophisticated dynamic malware analysis, real-time threat intelligence and automated threat response.
8.0
Composite
Score
Composite
Score
+77
Emotional
Footprint
Emotional
Footprint
86%
Likeliness to
Recommend
Likeliness
to Recommend
Microsoft
Microsoft Exchange Online Protection
Exchange Online Protection provides a layer of protection features that are deployed across a global network of datacenters, helping you simplify the administration of your messaging environments.
7.8
Composite
Score
Composite
Score
+76
Emotional
Footprint
Emotional
Footprint
80%
Likeliness to
Recommend
Likeliness
to Recommend
For the full list of vendors in this space, click here.
About Gold Medal Awards and Software Reports
SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.
Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.
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