Microsoft Exchange Online Protection Customer Reviews 2023 |

What is Microsoft Exchange Online Protection?

Guard against spam and malware, maintain email access during and after emergencies, and simplify administration of messaging environments with help from Exchange Online Protection deployed across a global network of data centers.

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Microsoft Exchange Online Protection Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Exchange Online Protection.

83 Likeliness to Recommend

99 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Exchange Online Protection?

4% Negative

14% Neutral

82% Positive

Pros

Reliable
Respectful
Acts with Integrity
Helps Innovate

Feature Ratings

Average 80

Email Retention and Archiving

84

Hosted Email Support

82

Anti Spam and Bulk Email Detection

82

Data Loss Prevention

81

URL and Malware Detection

80

Anti Malware Behavioral Detection

80

End User Spam Visibility and Controls

80

Encryption and Decryption

80

Anti Phishing and Spear Phishing

79

Anti Malware Signature Detection

78

Reporting Components

77

Vendor Capability Ratings

Average 79

Ease of Implementation

83

Usability and Intuitiveness

82

Business Value Created

82

Breadth of Features

81

Ease of IT Administration

80

Ease of Data Integration

80

Availability and Quality of Training

78

Quality of Features

78

Vendor Support

77

Product Strategy and Rate of Improvement

77

Ease of Customization

75

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Secure Email Gateway - Enterprise

Score 8.0

View Microsoft Exchange Online Protection in this category (opens in a new tab)

Microsoft Exchange Online Protection Reviews

Role: Operations
Industry: Finance
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jun 2020

You get what you pay for and this is the best

Likeliness to Recommend

6 / 10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Microsoft Exchange Online Protection

Microsoft Exchange Online Protection

What is Microsoft Exchange Online Protection?

Company Details

Need Assistance?

Microsoft Exchange Online Protection Ratings

83 Likeliness to Recommend

99 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+79 Net Emotional Footprint

How much do users love Microsoft Exchange Online Protection?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Email Retention and Archiving Inbound and outbound logging capabilities.

Hosted Email Support Integration and support capabilities with third-party hosted email providers.

Anti Spam and Bulk Email Detection Basic inbound blocking using multitude of triggers: IP address, content, header, and other reputation-based identifiers.

Data Loss Prevention Outbound content filtering based on policy configuration with notification or redactive functions.

URL and Malware Detection Live detection and following of URL embedded links and execution of active content.

Anti Malware Behavioral Detection Active code detection and execution.

End User Spam Visibility and Controls End-user email digest release capability and client integration for fine tuning.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Anti Phishing and Spear Phishing Heuristic detection techniques that recognize common characteristics of phishing attacks.

Anti Malware Signature Detection Comprehensive signature malware detection capabilities through threat intelligence sourcing.

Reporting Components Lightweight controls and components that are easily embeddable and reusable. Integration with common apps such as Word, Excel, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Secure Email Gateway - Enterprise

Microsoft Exchange Online Protection Reviews

You get what you pay for and this is the best

Likeliness to Recommend

Pros

Most Popular Microsoft Exchange Online Protection Comparisons

Cisco Secure Email

Barracuda Email Security Gateway

Symantec Messaging Gateway

Symantec Email Security.cloud

FortiMail

Avanan

Feature Ratings

Email Retention and Archiving

Hosted Email Support

Anti Spam and Bulk Email Detection

Data Loss Prevention

URL and Malware Detection

Anti Malware Behavioral Detection

End User Spam Visibility and Controls

Encryption and Decryption

Anti Phishing and Spear Phishing

Anti Malware Signature Detection

Reporting Components

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization